Customer Service Coordinator

24 hours ago


SouthendonSea, Southend-on-Sea, United Kingdom Brook Street UK Full time
Job Overview:

Brook Street UK is seeking a skilled Customer Service Coordinator to join our team at the Southend Courts. This is a long-term temporary, full-time role, requiring a highly organized and detail-oriented individual to work as part of the admin team.

The ideal candidate will have excellent communication skills, both oral and written, and be able to follow set procedures while exercising some independent judgment in carrying out instructions under general supervision. You will be responsible for providing customer service and administrative support, including call handling, managing the telephone help desk for the courts, collating and analyzing complex information or data, regular usage of Excel, processing applications, fee accounting and cashier duties, processing orders, IT data input, overseeing administrative procedures and processes, liaison between Courtroom, judiciary, public, processing correspondence, processing orders, IT data input, acting as an administrative liaison with internal and/or external sources, and preparing routine correspondence.

This is an excellent opportunity to develop your skills and experience in a fast-paced office environment, working closely with the admin team. The salary for this position is £11.59-£11.88 per hour, with a guaranteed 37 hours per week, Monday to Friday. We also offer a range of benefits, including opportunities for career development and progression.

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