Lettings Coordinator

7 months ago


Glasgow, United Kingdom Rettie and Co. Full time

**Key details**:
**Location**: Bath Street, Glasgow
**Department**: Lettings
**Reports to**: Associate Director
**Hours per week**: 37.5 hours

**About the role**:
Due to the continued growth of our lettings portfolio, we are delighted to be recruiting a Lettings Coordinator to play a key role in the Letting and Management team's future. The main aim of the Glasgow Letting's Team is to ensure an exceptional customer experience is provided to all our potential and actual customers. You will work closely with your colleagues to ensure we deliver a best-in-class customer experience and by doing so, achieve a market-leading position in our target areas.

In your role as Lettings Coordinator, you will provide highly effective administrative support to our Portfolio Managers and assist them in improving the performance of their assets under management by delivering an exceptional client experience. In addition, you will carry out general administrative tasks as directed by the Associate Director of Lettings to provide the best possible support service to the department.

You will work closely with your colleagues and support the Portfolio Managers in building strong relationships with their clients by ensuring that we deliver an exceptional customer experience.

**Key responsibilities**:
**Managing Administration** - Supporting the Portfolio Managers in the administration of all aspects of the lettings and management process across their portfolios. To include:

- Comply with the agreed lettings processes. as defined in the process manual.
- First point of contact for inbound calls and inbox inquiries
- Diligent management of keys and the authorisation of access through regular auditing
- Accurate data entry of client information
- Diligent administration of all safety testing, booking of appointments; logging certification on REAPIT and forwarding on renewal dates
- Effective and diligent processing of contractor invoices, collaborating with the accounts team to ensure prompt payment
- Efficient administration of utility notifications and the accurate processing of void period costs, collaborating with the accounts team to ensure prompt payment
- Provide reception support in dealing with client queries during high-volume periods

**Maintaining Company and Operational Standards** - to ensure standards are met and a continuous learning approach adopted.
- Follow and comply with all company policies and procedures
- Take responsibility for and adopt a proactive approach to learning and personal development
- Ensure professional behaviour supports and reinforces the values of the Rettie brand and provides the highest standard of client care and satisfaction

**Key requirements**:
Essential
- Proficient in the use of IT systems including MS Word, Outlook, Excel and Microsoft Teams
- Experienced in a customer service role
- Confident in administrative tasks

Desirable
- Familiar with the Glasgow lettings market
- Experienced in the use of REAPIT Property Software or similar CRM system

**Competencies**:

- Customer focused
- Effective communicator
- Organisational ability
- Working collaboratively
- Multi-tasking
- Effective under pressure
- Accountability

**About us**:
When you join Rettie you’ll discover the difference you can make. We're a growing and ambitious company, but at our foundations, we have a family feel. We care about our people; we want them to prosper and realise their potential. We are proud that our values of Teamwork, Determination, Dependability and Ambition guide our actions and behaviours towards our clients and each other, daily. Based on these values, we aspire to cultivate and grow diverse, capable teams in an environment which will help you realise your career potential.



  • Glasgow, United Kingdom Avj homes ltd Full time

    Avj homes ltd Letting and Estate agents Job description - excellent communication skills are required to interact with clients, tenants and landlords effectively. - a valid driving license is required. The company will provide a manual car for viewings and other work-related tasks - some work experience in letting agency is preferred - ensure compliance...

  • Lettings Negotiator

    6 months ago


    Glasgow, United Kingdom Tay Letting Ltd Full time

    Tay Letting are delighted to be seeking an exceptional Letting Negotiator for our Glasgow team. **Role Description** This is a full-time on-site role for a Lettings Negotiator located in Glasgow. The Letting Negotiators work very closely with the New Business Managers, Field and Check-Out teams. Exceptional communication skills are a must. Great...


  • Glasgow, United Kingdom CIB ResidentialLtd Full time

    Are you an organized and detail-oriented individual looking for a part-time opportunity in the real estate industry? We have an exciting position available for a Letting Administrator in our small family business based in Glasgow. As a Letting Administrator, you will play a crucial role in providing administrative support and ensuring the smooth operation of...

  • Repairs Coordinator

    6 months ago


    Glasgow, United Kingdom Happy Lets Full time

    Happy Lets are a small, friendly and professional team dealing with Residential Lettings and are looking for a Repairs Coordinator to support the maintenance department in our busy Glasgow West End office. If you are looking for an exciting opportunity to work in a fast-paced, varied and challenging role with room for progression, this is the ideal role for...


  • Glasgow, Glasgow City, United Kingdom EVH Full time

    Job Summary: EVH is seeking a highly skilled Accommodation Operations Coordinator to join its housing management team. As an Accommodation Operations Coordinator, you will play a vital role in ensuring the smooth operation of our housing services, including waiting list management, allocations, and arrears control.Key Responsibilities:• Manage the waiting...


  • Glasgow, United Kingdom Kier Group Full time

    Would you like to work on a flagship, major construction project near Glasgow? Are you experienced in Digital Information coordination within the construction sector? Well, we have an exciting opportunity for an Information Coordinator to join our Strategic Projects business working in a dedicated project team that will be delivering our HMP Glasgow project...


  • Glasgow, United Kingdom SPECTRUM PROPERTIES (SCOTLAND) LTD Full time

    Overview: We are seeking a talented and creative Social Media Coordinator to join our team. As a Social Media Coordinator, you will be responsible for managing and implementing our social media strategy to increase brand awareness and engagement. This is an exciting opportunity to work in a fast-paced environment and make a significant impact on our online...

  • Lettings Administrator

    7 months ago


    Glasgow, United Kingdom Blue Rabbit Recruitment Full time

    **Responsibilities**: - Schedule and coordinate meetings, appointments, and travel arrangements - Prepare and distribute correspondence, memos, and reports - Maintain filing systems and databases - Assist in the preparation of presentations and reports - Handle confidential information with discretion - Liaise with internal teams and external partners -...

  • Service Coordinator

    7 months ago


    Glasgow, United Kingdom Action for Children Full time

    **Salary: £25,500 per annum, pro rata** **Location: Glasgow, South Lanarkshire** **Contract/Hours: Fixed Term contract for 14 months / Part Time - 18.5 hours per week - this will likely consist of 1 day of delivery and 1 and a half days of coordination.** **Interviews are provisionally scheduled to take place on Wednesday 13th December** **Benefits**:29...

  • Talent Coordinator

    6 months ago


    Glasgow, United Kingdom QA Limited Full time

    Vacancy details **Talent pool**: - Sales - Recruitment**Title**: - Talent Coordinator**Contract type**: - QA Ltd Permanent**Job advert**: **Role: Talent Coordinator** **Location: Glasgow** **Contract: Full time, 37.5 hrs per week** **Package: competitive base salary with commission**Key Responsibilities** - Arrange interviews with internal team...

  • Crewing Coordinator

    7 months ago


    Glasgow, United Kingdom Sulmara Subsea Full time

    **De-Carbonised - De-Risked - Delivered** Sulmara exists to bring agile, disruptive and innovative services to the Offshore Energy Sector pioneering low carbon solutions to minimise the impact of energy creation on the environment. At Sulmara, people are at the core of everything we do. We focus on talent and development, and we strive to be the employer...

  • Team Coordinator

    6 months ago


    Glasgow, United Kingdom Real Life Options Full time

    **Team Coordinator - Full Time (39 hours per week)** **Balmore Services (Glasgow)** **£26,661.24 per annum** We are looking for a Team Coordinator to join our friendly and welcoming team in Glasgow where you will have the opportunity to enhance people’s lives. We deliver creative, dynamic and person centred services providing a range of individualised...

  • Team Coordinator

    7 months ago


    Glasgow, United Kingdom Real Life Options Full time

    **Team Coordinator - Full Time (39 hours per week)** **Glasgow** **£28,260.91 per annum** We are looking for a Team Coordinator to join our friendly and welcoming team in Glasgow where you will have the opportunity to enhance people’s lives. We deliver creative, dynamic and person centred services providing a range of individualised support for our...


  • Glasgow, United Kingdom 1UpPartners Full time

    Job Title: Social Media CoordinatorLocation: Remote (with occasional in-person events)Contract Type: Full-time, freelance or permanent (let’s chat about what works best for both of us!)Hours: 40 hours/week, flexible scheduleAbout UsWe’re a creative powerhouse managing two kick-ass brands in the online gaming and gambling space. We live for gaming...

  • Project Coordinator

    7 months ago


    Glasgow, United Kingdom British Red Cross Full time

    **Job Title: Project Co-ordinator** **Location: Glasgow** **Salary: £24,819 Per Annum based on 35 hours per week** **Contract type: Permanent** **_Come join our Refugee Support team!_** Imagine being at the forefront of a transformative project that brings hope and positive change to the lives of refugees, asylum seekers, and vulnerable migrants. We...

  • Operations Coordinator

    7 months ago


    Glasgow, United Kingdom CityFibre Full time

    **_ This is a hybrid role and will require occasional travel to your local office / regional offices for team meetings._** Our goal at CityFibre is to unlock the digital potential of Britain by creating a broadband network that works seamlessly for everyone, every day. Powerful, gigabit-speed connections that enable people across entire communities to enjoy...

  • Sales Negotiator

    7 months ago


    Glasgow, United Kingdom MQ Estate Agents Full time

    '''Job Overview: We are seeking a highly motivated and dynamic Sales and Lettings Negotiator to join our team. As a Sales and Lettings Negotiator, you will be responsible for assisting clients in buying, selling, and renting properties. This is an exciting opportunity for someone who is passionate about real estate and enjoys working in a fast-paced...

  • Cdm Coordinator

    7 months ago


    Glasgow, United Kingdom Arup Full time

    **Why Arup?** To achieve net zero targets, the world must rapidly decarbonise through smarter energy generation, storage, supply and consumption. Arup’s technical, engineering and operational consultants are helping to shape next generation energy. Arup is helping clients across the global energy industry to shift to low carbon and renewable sources while...


  • Glasgow, Glasgow City, United Kingdom Corumproperty Full time

    Domus Letting is seeking a highly skilled Lettings Administrator to join our team. This role offers an excellent opportunity for individuals with experience in lettings administration or property management to take their career to the next level.Company Overview:We are a leading estate agency in the West of Scotland, renowned for our exceptional customer...

  • Assurance Coordinator

    6 months ago


    Glasgow, United Kingdom OVO Energy Full time

    **Role OVO-View**: **Location**: Hub based! Bristol or Glasgow _(But you have the flexibility to work wherever suits you best)_ **Team**: Energy Solutions **Salary banding**: £29,980 - £32,000 **Experience**: Expert **Working pattern**:Full-Time **Reporting to**:Manager - Central Services **Sponsorship**: Unfortunately we are unable to offer sponsorship...