Leads Coordinator
3 months ago
**Leads Coordinator**
Invincible Drain Care Ltd is one of the largest independent plumbing and drainage service providers in the UK. Undertaking planned and emergency work throughout the UK, providing a single point solution for all drainage and waste water plumbing requirements.
**We are looking for a Leads Coordinator to join our small team based in our Romsey Office in Braishfield.**
The role will report directly to the Head of Sales but will work closely with other sales and operational staff.
Duties and responsibilities of the Leads Coordinator will include preparation of remedial and maintenance quotations, PPM renewals, and other ad hoc duties within the team.
**Key Responsibilities**
- Review and allocate recommendation leads amongst the team
- Liaise with the Sales Manager when recommendations which require a site visit, or technical expertise, are identified
- Prepare quotes from recommendations, using templates and a pricing matrix
- Prepare urgent reactive quotes as requested by the operations team
- Review previous PPM jobs, then prepare and send PPM renewal quotes
- Follow up on sent quotations and convert to orders
- Respond to customer queries and correspondence in relation to the above
- Process sales orders received, on a bespoke database system
- Compile RAMs as required
- Other duties as required to support the sales and operational teams
**Who You Are**
- Have excellent attention to detail
- Competent in Microsoft Office products, with excellent word skills
- Good standards of literacy, numeracy and grammar
- Able to establish and maintain good relationships, both internally and externally at all levels
- Strong communication skills
- Flexible attitude
- Team player
Full-time hours: 40 hours per week
**Job Types**: Full-time, Permanent, Office Based
**Job Types**: Full-time, Permanent
**Salary**: £24,000 - £26,000
Schedule: Monday to Friday 08:00 - 17:00 (with 1 hour lunch per day)
Braishfield: Ability to reliably commute to a remote rural location is essential
**Job Types**: Full-time, Permanent
Pay: £24,000.00-£26,000.00 per year
Schedule:
- Monday to Friday
- No weekends
**Education**:
- A-Level or equivalent (preferred)
**Experience**:
- customer service: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
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