Customer Service Coordinator
3 days ago
A brilliant opportunity is available for a Customer Services Coordinator to join a company based in Romsey that manufacture and supply health care equipment.
This is a permanent role working Monday to Friday 08.45 to 17.00 with a salary of £20,500.
The main purpose of this role is to deliver excellent customer service, provide a knowledgeable and professional service covering a broad range of services and products and generate sales opportunities.
Main Duties:
- Answer all enquiries received into the department within the defined timescale
- Resolve product or service problems
- Maintain financial records by obtaining purchase order information
- Explore all sales leads
- Accurately enter full information onto the company IT system
- Produce sales or service or rental quotations as requested
- Work individually and as part of a team
- Work with engineers and drivers and communicate any issues with the patient, carer or nursing teams
- Previous experience in a customer service environment, either face to face or over the telephone
- Previous experience working in the medical/health care industry is desirable
- Excellent telephone manner
- Computer literate using Microsoft Outlook, Word and Excel
Company benefits include, pension, free parking, kitchen facilities and cycle to work scheme.
If this sounds like a great opportunity for you please APPLY NOW or contact Charlotte at the Southampton branch for more info
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