Rent Recovery Officer
2 weeks ago
**Date Posted**: May 31, 2023
**Expiration Date**: July 15, 2023
**Location**: East London, UK
**Hours**: 36 hr/week
Buckingham Futures is currently recruiting for a Rent Recovery Officer based in East London.
**Responsibilities for Rent Recovery Officer**:
- Manage a patch of properties dealing with rent arrears and contact customers/tenants to discuss late payments and arrears.
- Provide assistance and guidance regarding debt and late payments.
- Discuss payment options with tenants with the aim of taking immediate payment where possible but also arrange payment plans.
- Offer a friendly attitude and helpful advice where possible to maintain relationships with residents.
- Support residents to prioritise their rent payments and help them sustain a successful tenancy.
**Requirements**:
- Knowledge of the Housing act 1996 Parts VI and VII.
- Knowledge of the rights and obligations of landlords and the public and private sector.
- Knowledge of Housing Benefits and regulations.
- Experience working in the public or social housing sector, working with income and rent accounts to increase income recovery.
**Hours**: 36 hours per week
**Rate**: Competitive
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