Trainee Support Officer
2 weeks ago
Rent Recovery Support Officer
Redbridge (Hybrid)
£17 per hour
Contract (5 months+)
To maximise rent recovery from customers in Temporary Accommodation and in Council Housing in accordance with rent recovery procedures
To transfer customers to the 2nd Stage Rent Recovery team, Court Officers and the Complex Case Team in accordance with rent arrears policy To maintain accurate and up-to-date records of action taken to recover income and arrears and to monitor and record the impact of the actions taken.
To help customers manage their arrears as they move between temporary accommodation solutions.
Level 4: Specialist learning with ability to undertake detailed analysis of a high level of information and knowledge in an area of work or study. Working in the public or social housing sector
Working with income and rent accounts to increase income recovery
Use of financial information systems, spreadsheets, databases
phone number removed)
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