Income Management Officer

3 weeks ago


London, United Kingdom Akton Recruitment Full time


Income Management Officer

Haringey

Job Role

To undertake timely and robust recovery action to prevent arrears and maximise income; and to work collaboratively with colleagues in the team ensuring prompt escalation, legal or other recovery action is identified and actioned as necessary, regardless of tenure.

To support tenants through home visits including during evening and weekends, benefit advice, understanding rent accounting and tenancy obligations as it relates to payments, providing an holistic approach to help residents to pay their rent and other charges.

Main Responsibilities

To take prompt recovery action from the onset of the tenancy and as part of early preventative action to ensure a responsible payment culture is embedded in all areas of the income collection process so as to prevent the build-up of arrears.

To pro-actively monitor rent accounts and implement effective solutions to stop tenants getting into debt, making timely referrals where necessary for the commencement or escalation of legal action or to the support services to enable them to maximise their benefit income or to obtain assistance to improve their financial capabilities.

To be in frequent and regular contact with tenants where necessary to ensure they are fully aware of their obligations to pay their rent and other charges and of the consequences of non-payment, through interviews, home visits, telephone contact and taking enforcement action if required.

Carry out a full assessment of a tenant's circumstances, income and expenditure to ensure their arrears are cleared, payment agreements adhered to and appropriate referrals made.

To work in collaboration with other departments and external agencies the CAB, the DWP and other relevant services. #J-18808-Ljbffr

  • London, United Kingdom Kane Recruitment Full time

    Working hours 36 hours per week. Requirements: Income Management Officer who has experience in income maximisation; this includes: telephoning customers in arrears, sending arrears letters and emails, applying for APAs, home and office visits.Completing income and expenditure assessments, presence at sign-ups.Referring vulnerable customers to support...


  • London, United Kingdom Morgan Hunt UK Limited Full time

    Are you an Income Management Officer looking for work in North London? Morgan Hunt's Public Sector and Government client based in North London is looking to recruit an Income Management Officer to provide support throughout a busy period. This assignment has been deemed inside of IR35. As an Income Management Officer, you will be responsible for...


  • London, United Kingdom Novax Recruitment Ltd Full time

    **Income Management Officer** **Haringey** **Contract** **£20 P/H** We are currently looking for a Income Management Officer for a role in Haringey. The Income Management Officer will undertake timely and robust recovery action to prevent arrears and maximise income; and to work collaboratively with colleagues in the team ensuring prompt escalation, legal...


  • Wood Green, Greater London, United Kingdom Kane Recruitment Full time

    Working hours 36 hours per week. Requirements: Income Management Officer who has experience in income maximisation; this includes: telephoning customers in arrears, sending arrears letters and emails, applying for APAs, home and office visits. Completing income and expenditure assessments, presence at sign-ups. Referring vulnerable customers to support...


  • London, United Kingdom Service Care Solutions Full time

    Income Management Officer Haringey, London Full Time Temporary We are currently searching for a prospective Income Management Officer to join a team based in Haringey, on a full time temporary basis with an initial contract period of 3 months. The Income Management Officer will maximise income to the Housing Revenue team, and ensure rent collection is...


  • London, United Kingdom Service Care Solutions Full time

    Income Management Officer Haringey, London Full Time Temporary We are currently searching for a prospective Income Management Officer to join a team based in Haringey, on a full time temporary basis with an initial contract period of 3 months. The Income Management Officer will maximise income to the Housing Revenue team, and ensure rent...


  • London, United Kingdom Service Care Solutions Full time

    Income Management Officer Haringey, London Full Time Temporary We are currently searching for a prospective Income Management Officer to join a team based in Haringey, on a full time temporary basis with an initial contract period of 3 months. The Income Management Officer will maximise income to the Housing Revenue team, and ensure rent...

  • Income Officer

    4 weeks ago


    London, United Kingdom KDS Driving ltd Full time

    The role A new and exciting opportunity has arisen to recruit a Senior Income Officer in the Income collection team. We are looking for an innovative individual with relevant experience in Project management and income collection, to supervise and influence a team of officers to maximise income and minimise arrears With the continued impact of welfare...

  • Income Officer

    1 month ago


    London, United Kingdom Blue gorilla vape Full time

    The role A new and exciting opportunity has arisen to recruit a Senior Income Officer in the Income collection team. We are looking for an innovative individual with relevant experience in Project management and income collection, to supervise and influence a team of officers to maximise income and minimise arrears With the continued impact of welfare...


  • London, United Kingdom Novax Recruitment Ltd Full time

    Job Title: Income Management Officer Location: Haringey Pay Rate: £23 Umbrella P/H Job Type: Full Time Contract The Role We are looking for an income management officer who has experience in income maximisation; this includes: telephoning customers in arrears, sending arrears letters and emails, applying for APAs, home and office visits. Completing...

  • Income Officer

    1 month ago


    London, United Kingdom Games & gears Full time

    The role A new and exciting opportunity has arisen to recruit a Senior Income Officer in the Income collection team. We are looking for an innovative individual with relevant experience in Project management and income collection, to supervise and influence a team of officers to maximise income and minimise arrears With the continued impact of welfare...


  • London, United Kingdom Ackerman Pierce Ltd Full time

    My client is seeking an experienced Income Officer to be able to provide effective, customer focused support service to users of the Income Control team. The Officer will be expected to recover all debts in accordance to the councils procedures. The client understands the pressures of the position and is keen to support all team members in a comfortable...

  • Income Officer

    1 month ago


    London, United Kingdom Plastexe limited Full time

    The role A new and exciting opportunity has arisen to recruit a Senior Income Officer in the Income collection team. We are looking for an innovative individual with relevant experience in Project management and income collection, to supervise and influence a team of officers to maximise income and minimise arrears With the continued impact of welfare...


  • London, United Kingdom Ackerman Pierce Ltd Full time

    My client is seeking an experienced Income Officer to be able to provide effective, customer focused support service to users of the Income Control team. The Officer will be expected to recover all debts in accordance to the councils procedures. The client understands the pressures of the position and is keen to support all team members in a comfortable...


  • London, United Kingdom Ackerman Pierce Ltd Full time

    My client is seeking an experienced Income Officer to be able to provide effective, customer focused support service to users of the Income Control team. The Officer will be expected to recover all debts in accordance to the councils procedures. The client understands the pressures of the position and is keen to support all team members in a comfortable...


  • London, Greater London, United Kingdom Novax Recruitment Full time

    Job Title: Income Mangement Officer Location: Haringey Pay Rate: £23 Umbrella P/H Job Type: Full Time Contract The Role We are looking for an income management officer who has experience in income maximisation; this includes: telephoning customers in arrears, sending arrears letters and emails, applying for APAs, home and office visits. Completing income...


  • London, United Kingdom Allied Healthcare Full time €20

    Income Management Officer needed in North London The hourly rate is £19.95ph PAYE This is a temporary role The reference number is: RQ1261932 Working hours 36 hours per week. Requirements: Income Management Officer who has experience in income maximisation; this includes: telephoning customers in arrears, sending arrears letters and emails, applying for...


  • London, United Kingdom Allied Healthcare Full time €20

    Income Management Officer needed in North London The hourly rate is £19.95ph PAYE This is a temporary role The reference number is: RQ1261932 Working hours 36 hours per week. Requirements: Income Management Officer who has experience in income maximisation; this includes: telephoning customers in arrears, sending arrears letters and emails, applying for...


  • London, United Kingdom Colbern Limited Full time

    621753-8633-236 NCD Income Management Officer Haringey Contract £17.27 per hour Our client is looking for an experienced Income Management Officer. To undertake timely and robust recovery action to prevent arrears and maximise income; and to work collaboratively with colleagues in the team ensuring prompt escalation, legal or other recovery action is...


  • London, United Kingdom Novax Recruitment Ltd Full time

    Job Title: Income Mangement Officer Location: Haringey Pay Rate: 23 Umbrella P/H Job Type: Full Time Contract The Role We are looking for an income management officer who has experience in income maximisation; this includes: telephoning customers in arrears, sending arrears letters and emails, applying for APAs, home and office visits. Completing...