Customer Administrator
1 month ago
_**Customer Administrator - Financial services **_
- **Location: Glasgow - Finnieston**_
- **Salary: £22,000**_
**Hours - Flexible five days over seven, including weekends.**
Are you an administrator ready to take your career to the next level?
Our client is one of the UK’s leading motor finance companies who are a different kind of car finance lender - they use a mix of technology, and financial acumen and have a brilliant team to provide a flexible approach to car finance. Not only is this their approach to business, but it is ingrained in their culture and who they are as an employer.
They work with prominent franchised and independent dealers as well as leading specialist intermediaries. They challenge the traditional approach taken in this sector by providing a uniquely flexible and agile offering that aims to meet car buyers' and retailers' rapidly changing needs.
They have created a culture where their values of being solutions-focused, transparent, adaptable, responsive and teamworking are the foundation of everything they do. They pride themselves on helping to develop their staff within their profession, and on top of that, they are sitting with a Trustpilot score of 4.7 and excellent customer service reviews.
- Are you focused on attention to detail and accuracy?
- Are you an experienced Administrator with Financial Services experience?
- Are you keen to work in a fast-paced environment?
As a New Business Administrator, you will ensure that any information that crosses your desk is valid and complete.
You are confident liaising with your colleagues to ensure that all paperwork is correct - you’re happy to chase up missing information and challenge inconsistencies.
You are familiar with data protection and compliance and understand the importance of keeping customer information confidential.
You are committed to excellent customer service and have a positive mindset.
Your previous experience means you have knowledge of regulatory requirements such as the Consumer Credit Act (CCA) and Treating Customers Fairly (TCF). You also have advanced knowledge of the Microsoft Office suite, particularly Word, Excel and Outlook.
You have strong analytical skills and are able to evaluate Hire Purchase documentation thoroughly.
You’re a team player who is keen to ensure that all issues are dealt with quickly to prevent internal delays or problems for the customer.
**You are able to work five days over seven, including weekends, and have experience in a similar role.**
**Salary**: From £22,000.00 per year
**Benefits**:
- Company pension
- Gym membership
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Yearly bonus
Work Location: In person
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