Current jobs related to Customer Service Administrator - Glasgow - Capita

  • Customer Services Administrator

    4 months ago

    Glasgow, United Kingdom QCMD Full time

    JOB TITLE: QCMD Customer Services Administrator **LOCATION**:Unit 5, 5 Technology Terrace, Todd Campus, West of Scotland Science Park, Glasgow G20 0XA **POSITION REPORTS TO**:Lead Project Manager JOB SUMMARY: The **QCMD Customer Services Administrator** will work closely with the Customer Support and Project Management team to provide high level...

  • Customer Service Administrator

    3 months ago

    Glasgow, United Kingdom Clarkson Owens Recruitment Limited Full time

    The purpose of this role is to assist our clients after moving into their new home and support with any remedial and snagging works. To be successful in the role, we require someone with residential and new build home experience. Other relevant experience will be considered. **Responsibilities**: **As a Customer Service Administrator, you’ll be...

  • Customer Service Administrator

    4 months ago

    Glasgow, United Kingdom Capita Full time

    **Location: Office is located at SkyPark Finnieston Square Glasgow.** **Salary: £24,044.80** **Contract Type: Permanent. Hybrid working contract.** **Hours: 40 Hours a week Monday - Friday 8am - 6pm. No weekend hours.** We are seeking a full-time Customer Service Administrator to be part of our vibrant team. Your day-to-day tasks will involve processing...

  • Customer Service Administrator

    3 months ago

    Glasgow, United Kingdom Motus Commercials Full time

    Job Introduction Motus Commercials located in **Glasgow** is on the lookout for a dedicated **Administrator** to join our friendly team providing exceptional levels of service to our customers. The position will see you working: **Monday to Friday 08.00am - 16.30pm** **Salary - £27000** From day 1 as a Motus Commercials colleague, you will have access to...

  • Customer Service Administrator

    3 months ago

    Glasgow, United Kingdom Tate Full time

    Tate Recruitment are working in partnership with Diligenta and are recruiting for talented Customer Service Administrators to join their organisation in Glasgow. Standard Life, now part of Diligenta, a UK based FCA regulated subsidiary of Tata Consultancy Services (TCS) is a brand that has been trusted to look after people's life savings and retirement...

  • Customer Service Administrator

    4 weeks ago

    Glasgow, United Kingdom Busy Bee Recruitment Full time

    Role: Customer Service Administrator Start: ASAP Location: Glasgow, G11 Salary: £negotiable depending on your experience Hours: Monday – Friday 8am – 5pm or 9am – 6pm + 1/4 Saturdays on a rota’d basis (time will be given back in lieu) working overtime will also be required during busy periods Duration: Permanent Benefits: 25 days annual leave,...

  • Customer Service Administrator

    4 months ago

    Glasgow, United Kingdom Capita Full time

    Ensures that customer issues and concerns are answered efficiently and effectively. More experienced Advisors may coach others and support the resolution of escalated complaints in accordance with business, policy and legal requirements. **Job title**: Customer Service Administrator To achieve customer and client KPI targets in relation to all contacts...

  • Customer Service Administrator

    3 weeks ago

    Glasgow, United Kingdom Busy Bee Recruitment Full time

    Role: Customer Service AdministratorStart: ASAPLocation: Glasgow, G11Salary: £negotiable depending on your experienceHours: Monday – Friday 8am – 5pm or 9am – 6pm + 1/4 Saturdays on a rota’d basis (time will be given back in lieu) working overtime will also be required during busy periodsDuration: PermanentBenefits: 25 days annual leave, paid...

  • Customer Service Administrator

    3 months ago

    Glasgow, United Kingdom Optima Health Full time

    **Job Title**: Customer Service Administrator **Location**: Glasgow, G2 6TS **Salary**: £22,010.56 **Contract Type**: Permanent **Hours**: Full time 37.5 hours, Monday to Friday **Role Summary** You'll be working within our Occupational Health administration team, providing systems and other support services, helping us deliver and maintain the highest...

  • Customer Service Administrator

    3 months ago

    Glasgow, United Kingdom Grahams Family Dairy Ltd Full time

    Graham’s the Family Dairy are seeking to recruit a permanent part time Administrator/Customer Service, working Saturday 8am - 5pm and Sunday 8.30am - 5pm. You will be the first point of contact for all customer queries, orders, and complaints and will pursue these to a satisfactory conclusion in a timely manner. You will be responsible for inputting...

  • Customer Service Administrator

    1 month ago

    Glasgow, United Kingdom Brightwork Ltd Full time

    Brightwork have an excellent opportunity for a Customer Service Administrator to join our client based at their head office on the outskirts of GlasgowThis is an ongoing temporary role with hours of work will be Monday to Friday 8.30am to 5.30pm Working within their busy offices, the successful candidate will join the team in providing key support to their...

  • Customer Service Administrator

    4 weeks ago

    Glasgow, United Kingdom Tate Full time

    Customer Service Administrator£14.50 per hour PART TIME: Up to 20 hours per week, WEEKEND WORK ONLY INC. BANK HOLIDAYS.6 MonthsON SITE FULL TIME - GlasgowTate are delighted to be working with a local client in Glasgow to recruit a Customer Service Administrator into their team. This role is essential to the business and plays a pivotal part in them...

  • Customer Service Administrator

    5 months ago

    Glasgow, United Kingdom Meraki Full time

    Meraki Talent's Glasgow based Financial Services client is looking for a Customer Service Administrator - Inbound to join an expanding team. **Responsibilities of the Position**: - First point of contact for all customers - Managing customer expectations and resolving issues - Process sensitive information - Inputting data - Collating and maintaining large...

  • Customer Service Administrator

    4 months ago

    Glasgow, United Kingdom Downing Full time

    **Customer Service Administrator** **Glasgow** **Full Time** **9 Month FTC - Maternity Cover** Downing is an award-winning leading developer, owner and operator of bespoke, luxury student accommodation across the UK. We have been operating for over 30 years and currently have 15 buildings in 9 major cities, with additional impressive schemes currently...

  • Customer Service Administrator

    3 months ago

    Glasgow, United Kingdom Downing Full time

    **Customer Service Administrator** **Glasgow** **Full Time** **Permanent** Downing is an award-winning leading developer, owner and operator of bespoke, luxury student accommodation across the UK. We have been operating for over 30 years and currently have 15 buildings in 9 major cities, with additional impressive schemes currently under...

  • Customer Service Administrator

    4 months ago

    Glasgow, United Kingdom Downing Full time

    **Customer Service Administrator** **Glasgow** **Full Time** **12 Month FTC - Maternity Cover** Downing is an award-winning leading developer, owner and operator of bespoke, luxury student accommodation across the UK. We have been operating for over 30 years and currently have 15 buildings in 9 major cities, with additional impressive schemes currently...

  • Customer Service Administrator

    3 weeks ago

    Glasgow, United Kingdom Tate Hertfordshire Full time

    Customer Service Administrator£14.50 per hour PART TIME: Up to 20 hours per week, WEEKEND WORK ONLY INC. BANK HOLIDAYS.6 MonthsON SITE FULL TIME - Glasgow Tate are delighted to be working with a local client in Glasgow to recruit a Customer Service Administrator into their team. This role is essential to the business and plays a pivotal part in them...

  • Customer Service Administrator

    3 months ago

    Glasgow, United Kingdom M.E.S. Limited Full time

    MES Ltd are a New Build Electrical and Plumbing Contractor based in Cumbernauld Glasgow. We are recruiting for a full-time Customer Care Coordinator to join our team. This is an exciting opportunity to be part of a fantastic team. Job Type : Full-time permanent. Office based Monday to Friday 39 Hours per week. **Duties and responsibilities will...

  • Customer Service Administrator

    1 month ago

    Glasgow, United Kingdom Tate Full time

    Customer Service Administrator £14.50 per hour PART TIME: Up to 20 hours per week, WEEKEND WORK ONLY INC. BANK HOLIDAYS. 6 Months ON SITE FULL TIME - Glasgow Tate are delighted to be working with a local client in Glasgow to recruit a Customer Service Administrator into their team. This role is essential to the business and plays a pivotal part in them...

  • Customer Service Executive

    4 months ago

    Glasgow, United Kingdom Service Graphics Full time

    **Role Purpose**: Service Graphics are looking for a full time Customer Service Executive to join our Customer Service team. This role is office based from our Glasgow branch. The purpose of the role is to support the day to day running of assigned Customer Accounts for the branch. **Main Accountabilities**: - Manage and proactively monitor the status of...

Customer Service Administrator

4 months ago

Glasgow, United Kingdom Capita Full time
Customer Service Administrator working within life and pensions area.

Job title:
Customer Service Administrator

Job Description:

Location: Office is located at SkyPark Finnieston Square Glasgow.

Salary: £24,044.80

Contract Type: 12 month FTC. Hybrid working contract. Training is office based then hybrid working pattern of both office and home working will follow.

Hours: 40 Hours a week Monday - Friday 8am - 6pm. No weekend hours.

We are seeking a full-time Customer Service Administrator to be part of our vibrant team. Your day-to-day tasks will involve processing life and pension documents on to our in-house system. There will be a variety of administration tasks to complete throughout the day which will range from updating customer records, issuing letters to customers, and looking into customer files for any discrepancies. You may need to contact a customer for additional information to complete the task required.

This is great opportunity for those looking for an administration role with a customer service background and those already who have administration experience looking to gain more experience within a life and pensions environment.

What you will do:
  • Ensure customer records are accurately maintained.
  • Communicate effectively both verbally and in writing.
  • Achieve targets to maintain productivity, quality, and contractual service level agreements.
  • Manage own workload effectively and prioritise accordingly to meet targets.
  • Accurately complete any quality/productivity documentation required.
What we are looking for:
  • Previous experience in a customer service role
  • A genuine passion for helping people.
  • Confident communicator with a professional and friendly manner
  • Excellent listening skills and an ability to problem solve.
  • A fast learner with an attention to detail
  • The ability to work under pressure and prioritise workload.
  • Someone who is punctual and reliable.
Notes

We only consider candidates who are eligible to work in the UK. The nature of the work we do means that all successful candidates will need to prove right to work UK, pass a basic disclosure and credit reference check. We will also carry out 3 years of reference checks.

What's in it for you?
  • A competitive basic salary of £24,044.80
  • 23 days holiday (rising to 27) with the opportunity to buy extra leave.
  • The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice.
  • Company matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks...and plenty more.
  • Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel, and technology.
  • Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform.
  • You'll get the chance to follow your chosen career path anywhere in Capita. You'll be joining a network of 63,000 experienced, innovative, and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we'll provide the support you need to do just that. Our purpose is to create a better outcome for you.
About Capita Regulated Services

At Regulated Services, we're transforming the world of life and pensions, and mortgage services. We're delivering responsible and sustainable services, helping our clients to respond to changing market factors and adapt to the needs of their customers both now and in the future. Our teams work with clients across the UK and Worldwide, offering a range of services from end-to-end administration, digital technology and business support to lending, account, and arrears management. Join us and discover better as you shape the future of regulated services.

Equal Opportunities

We're an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees. During the application process, you'll be asked to share your personal characteristics and data with us. This helps us understand our audience so we can make sure we are doing everything we can to attract a diverse range of people and ensure our recruitment processes are fair and inclusive. If you need the job description or application form in an alternative format (such as large print or audio), or if you'd like to discuss other changes or support you might need going forward, please email reasonableadjustments@capita.com and we'll get back to you.For more information about equal opportunities and process adjustments, please visit the Capita Careers website.

Location:
Glasgow
,
United Kingdom

Time Type:
Full time

Contract Type:
Fixed Term (Fixed Term)