German Speaking Customer Service Executive

2 days ago


Leeds, United Kingdom BonBon Languages Full time

**German Speaking Customer Service Executive - Technology Product**, **Leeds**

**£25 000 - £27 000 per annum starting salary plus benefits**

**Monday - Friday 8am - 4pm, 9am - 5pm shifts or 10am - 6pm shifts. 3 days office, 2 at home**

Are you looking for a beautiful work environment, and to be challenged and mentally stimulated by a role in customer support, dealing with a highly interesting, technology product?

If so, we have just the job. We are working with a large international company who are part of a household name organisation.

In addition to the above, they have a peaceful and lovely office, and one of the quietest and calmest, customer service environments that we have ever seen.

This is NOT a high-volume call centre environment. This is the provision of customer care for a niche, technology product.

**Why this role and company are great**
- This is a very kind company, with a wonderful culture. The manager, with whom we have a good relationship, describes the team as welcoming, intelligent, friendly, and collaborative.
- Visually stunning work environment in addition to a wonderful culture
- Amazing product training and long-term career plan
- Plenty of support from colleague ‘buddies’ and management whenever needed
- Extensive company benefits
- Strong progression routes to higher roles, with salary increases, within the company

**More about the day to day role**
- Dealing with a range of inbound German and English customer queries
- These queries can be both simple and more complex. Simple issues can be password resets or ordering new products
- More complex issues could be when the product isn’t working properly. You’ll talk the customer through ways to troubleshoot issues in these cases
- You will manage to solve problems you can. If this is not possible, you can escalate to the 2nd line support department
- You will follow company guideline and manuals, which detail fixes for every problem
- Escalating more complex technical issues to the inhouse technical support team

**The background of the successful person**
- Warm, friendly way of dealing with customers
- You should ideally have some experience multitasking and working on different systems with more complex customer support queries
- Native level German language skills
- Able to work with processes, and able to follow manuals and systems which document fixes
- Inquisitive nature on how things work, and how things can be put back together
- If you love solving problems and have a practical mindset you would feel very at home here
- A love of being challenged and mentally stimulated
- A love for technology
- A desire to work with a technology product, within a fast moving and ever-changing technology organisation

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00-£27,000.00 per year

**Benefits**:

- Cycle to work scheme
- Flexitime
- Free parking
- On-site parking
- Work from home

Schedule:

- 8 hour shift
- Flexitime
- Monday to Friday
- No weekends

**Language**:

- German (preferred)

Work Location: In person

Flextime



  • Leeds, United Kingdom BonBon Languages Full time

    **German Speaking Senior Customer Service Executive - Ref 446** **North Leeds - Onsite** **Salary £25K - £28K** We are recruiting for a brilliant company who have a vacancy for a senior customer service & operations executive with fluent German language. **What is great about this position** - Chance to work with amazing products - An opportunity to...


  • Leeds, United Kingdom BonBon Languages Full time

    **German Speaking Administration and Trading Executive - Ref 445** **North of Leeds, ideally office based** **Salary: £30K - £35K** We are working with an extremely fast-growing technology company in Yorkshire, who have many different offices worldwide. The German part of the business is a big one for them, and they are going from strength to...

  • Credit Controller

    2 days ago


    Leeds, United Kingdom Page Personnel Finance Full time

    Page Personnel are currently recruiting a German speaking Credit Controller on behalf of a market leading technology firm. Due to business growth, the business are looking for a Credit Controller to join their large, successful team, to assist in the collectionof direct debits for the German business as well as collecting current and aged debt. **Client...


  • Leeds, United Kingdom French Selection UK Full time

    FRENCH SELECTION UK **German speaking Sales Manager - Marketing sector** Offline marketing, Marketing sector, Printed media, Sales, Account management, New Business Development, Germany, DACH, Territory Sales Management, Junior Sales Manager, Trainee, Recent graduate, Career, Progression, Germany, Deutschland, Munich, Fluent inEnglish, Fluent in German,...

  • Data Analyst

    2 months ago


    Leeds, United Kingdom Simpson Judge Ltd Full time

    Data Analyst - German Speaking | Remote | UK based | £55,000We have partnered with a UK leading supply chain/logistics client. They are looking for a German speaking Data Analyst to work remotely, travelling to London once a month.You will lead the development and delivery of business insights, utilising prescriptive and predictive analytics to drive...


  • Leeds, United Kingdom Sewell Wallis Full time

    Sewell Wallis are currently recruiting for a German speaking Qualified Accountant to join a global organisation with offices throughout the UK and Europe on a 6 month FTC. You will be a qualified Accountant, fluent in German and your key responsibilities will include: - Taking ownership of the day to day financial processing for entities in the UK and...


  • Leeds, United Kingdom Burberry Full time

    Burberry’s Customer Service teams sit at the heart of our luxury customer experience, delivering a personalised world-class service through expert product knowledge and a genuine passion to cultivate relationships. We are currently looking for service-driven individuals to join us as Consultants where you will be at the forefront of our iconic brand,...


  • Leeds, Leeds, United Kingdom Elevation Recruitment Careers Full time

    About Us: Elevation Recruitment Careers are currently working in partnership with a global firm based in the Leeds area to find a German Speaking Credit Controller. As a Credit Controller, you will be responsible for ensuring timely payment from clients by sending reminders and following up on overdue invoices.Job Summary:Responsible for managing customer...


  • Leeds, United Kingdom Cast UK Limited Full time

    **Science or Engineering Graduate** with an interest in **LAZERS?!** (Or optics, imaging, microscopy, optomechanics etc. etc.) Must be able to speak German and English to mother-tongue level! **Application Engineer (German Speaker) York £32,500 - £35,000 plus benefits Key Responsibilities/Experience**: - Respond to a variety of technical queries across...


  • Leeds, United Kingdom SharkNinja Full time

    You will join the existing Global Consumer Experience team by handling inbound enquiries from internal stakeholders, external partners, and consumers, regarding international customers’ experience support. Focus on clarifying & resolving customer orders/issues will be key. Main Objectives of the role, but not limited to: - Responsible for handling and...


  • Leeds, United Kingdom Marks Sattin Full time

    Marks Sattin are currently working with a Leeds Centre based professional Services for the role of German/Spanish Speaking Credit Controller! For this role, they will pay up to £28,000 and also offer hybrid working (2 days in the office per week). They also work a 35-hour working week! Responsibilities of the role include: - Communicating with clients...


  • Leeds, United Kingdom Extra Recruitment Limited Full time

    Ecommerce Customer Service Executive Responsibilities: - Empathise and understand the customer issue and make best use of the available resources to resolve the issue. - Take ownership and follow through on the resolutions to ensure they are delivered as promised to the customer - Must have a good understanding of the Amazon feedback process how to address...


  • Leeds, United Kingdom Roundtable Recruitment Full time

    **Ecommerce Customer Service Executive - Amazon & Marketplaces** **£24,000 - £26,000** **Leeds** **The Role** Due to continued growth, our client has an exciting opportunity for an ambitious individual to join the team as an ecommerce customer service executive, focused on delighting our customers, preventing issues, and solving problems. The role is...


  • Leeds, Leeds, United Kingdom Elevation Recruitment Careers Full time

    Job Title: German Speaking Credit ControllerDescription: We are seeking an experienced Credit Controller with German language skills to join our team in Leeds. As a Credit Controller, you will be responsible for managing customer payments, resolving any issues that may arise, and working closely with the sales team to ensure timely payment.About the Company:...


  • Leeds, United Kingdom Medisoft Full time

    **ABOUT US** Medisoft is the UK’s leading provider of software for hospital Ophthalmology services and private eye clinics. Our main product, Medisoft Ophthalmology, is used routinely at over 90 hospitals worldwide to help clinical teams assess vision defects and save sight. Our innovative new Electronic Medical Record (EMR) system, mediSIGHT® is used by...


  • Leeds, United Kingdom Page Personnel Finance Full time

    Page Personnel are currently working with a well known organisation who are based in Leeds who have an exciting opportunity for a Nordic Speaking Purchase Ledger Clerk to join their busy finance team on a long term temporary basis! **Client Details** Page Personnel are currently working with a well known organisation who are based in Leeds who have an...


  • Leeds, United Kingdom Satarah Recruitment Limited Full time

    **E Commerce Customer Service Executive Job** We are looking for an ambitious individual to join the team in an e commerce customer service executive job, for an expanding online retail business who are based in Leeds. The focus of this role is on delighting customers, preventing issues, and solving problems, it is driven on Amazon, eBay and online...


  • Leeds, United Kingdom Verint Full time

    ***Must be fluent in German***Role Purpose Our German speaking Customer Success Manager (CSM) is a trusted advisor for Verint customers, working with customer influencers and decision makers to achieve overall business objectives through the utilization of Verint products. The CSM will cultivate client loyalty and satisfaction by bridging organizational and...


  • Leeds, United Kingdom Sweet HR and Recruitment Full time

    Due to an exciting period of growth, our client has a fantastic opportunity for a conscientious and commercially aware individual to join their small team, reporting directly to the Sales Director. This is an essential role to ensure efficient order processing and logistics planning, as well as supporting the team with general administration tasks such as...


  • Leeds, United Kingdom Customer Management Resourcing (CMR) Full time

    **Hybrid** **Salary: £35,000** We have an exciting opportunity for an experienced Customer Success Executive to join a PAAS InsurTech start-up company. Our client has been voted as one of the world's most innovative InsurTech companies, this is a unique opportunity to be a part of the journey to become a world leader in product innovation. **What you'll...