E Commerce Customer Service Executive

3 days ago


Leeds, United Kingdom Satarah Recruitment Limited Full time

**E Commerce Customer Service Executive Job**

We are looking for an ambitious individual to join the team in an e commerce customer service executive job, for an expanding online retail business who are based in Leeds. The focus of this role is on delighting customers, preventing issues, and solving problems, it is driven on Amazon, eBay and online ecommerce.

**Benefits**
- £24,000 - £26,000 pa (doe) + bonus scheme and profit share
- Paid Birthday leave
- 22 days annual leave, plus Bank Holidays
- Long service additional holiday benefits
- Bupa cash plan
- Pension
- Onsite parking.

**The Job**

**About You**
- You should have a minimum of 12 months relevant experience gained in a similar role.
- Experience of working with Amazon and/or other marketplaces with a good understanding of the Amazon feedback process.
- Be able to work independently and efficiently, prioritising workload.
- Strong communication skills.
- Fluency in French and German would be an advantage.

**Further information**

If you feel you have the skills and experience as well as the personal attributes for this role, please apply. For more information, please contact Esther at Satarah Recruitment Limited as well as submitting your most up to date CV.

**Job Types**: Full-time, Permanent

**Salary**: £24,000.00-£26,000.00 per year

**Benefits**:

- Additional leave
- Company pension
- Free parking
- Life insurance
- Private medical insurance
- Sick pay

Schedule:

- Monday to Friday

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Leeds, LS13 4ET: reliably commute or plan to relocate before starting work (required)

**Experience**:

- customer service within online Marketplace ideally: 1 year (preferred)

Work Location: One location


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