Head of E-commerce Operations

2 days ago


Leeds, Leeds, United Kingdom ZipRecruiter Full time

We are seeking an experienced Head of E-commerce Operations to join our team at ZipRecruiter. In this role, you will be responsible for managing our e-commerce operations, including managing our online store and shipping and delivery logistics.

We estimate the salary for this position to be around £65,000 - £85,000 per year, depending on experience. If you have a proven track record in e-commerce operations, we would love to hear from you.

Job Overview:

We are a market-leading Omni-Channel Retailer & Wholesaler within the Fashion / Ecommerce sectors, based in Leeds. We offer a competitive salary and benefits package.

Job Description:

  • Manage E-commerce Operations: As our ideal candidate, you will bring your analytical and leadership skills to manage our e-commerce operations, including our online store and shipping and delivery logistics.
  • Improve Customer Experience: You will work to improve customer experience by identifying areas for improvement and implementing changes.
  • Monitor Performance Metrics: You will monitor performance metrics to ensure that our e-commerce operations are meeting targets.

Requirements:

  • Proven Experience: You must have proven e-commerce operations experience in a fast-paced B2B/B2C environment.
  • Leadership Skills: You must have experience of leading a team within e-commerce operations.
  • Analytical Skills: You must have strong analytical skills to identify areas for improvement.


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