Customer Advisor

6 months ago

Lancaster, United Kingdom Boots Full time

Summary
Job Reference:

- 210951BR
Lancaster, St Nicholas Arcades

Fixed Term

Part-time

**The hourly rate for this role is £10.42 and up to £10.95 across selected locations within London. The hourly rate will increase after 6 months in role.**

**The importance of your role.**

This is your chance to be part of something a bit different. You’ll be working closely with the most important part of our business - our customers. Giving them fantastic customer care and making them feel good, and we think that’s a great opportunity.

You’ll really get to know our customers and what they’re looking for; it’s everything from helping them find the perfect product, working deliveries and stocking the shelves, to getting behind our in-store promotion.

**What you’ll be doing day to day.**

Listen to our customers, it’s the first step to providing a great experience and we love how passionate our customers are about our brand.

Put our customers at ease. You’ll get to know our fantastic products, recommending items that they hadn’t considered. You’re really personable approach will keep our customers coming back.

Provide a great shopping environment for our customers ensuring our stores are clean, tidy and presentable and provide a store we can be really proud of.

Inspire the in-store team with your really personable customer care, helping them any way you can.

**How will you do it?**

Make our customers feel really good - it’s more than just answering their questions, it’s about giving our customers a really great experience. Even if it’s just offering them a basket when you notice their hands are full. You’ll let them know you’re here to help - it’s the little things that make a real difference.

Get to know our in-store promotions and schemes, and promote them - the more info we can give our customers the better.

Know our customers, find more about them, what they like and what they don’t - it can make such a difference to the way we do things.

**What you’ll need to have.**

We’re looking for really great people, with a friendly personality. It’s all about working together as one great team - after all it’s our people that are at the heart of our business. You never know it could lead to another role with us. It would be great if you had experience of dealing with customers. But it isn’t just about experience, it’s personality that really counts, we’re interested in seeing a bit more, the real you - and that makes us all feel good.

**Our Diversity and Inclusion commitment.**

Diversity, equity and inclusion is at the centre of everything we do in our business. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. We offer a variety of flexible working patterns to support our colleagues to achieve a good work life balance.

**Our Benefits.**

We have a great range of benefits* that go beyond salary and offer flexibility to suit you:

- Competitive holiday allowance (with the option to buy more days)
- Boots Retirement Savings Plan pension scheme
- Discretionary annual bonus scheme
- Enhanced Maternity / Paternity / Adoption leave pay
- £100 gift card for colleagues expecting/adopting a baby
- Flexible benefits scheme (via salary sacrifice) including financial wellbeing support, gym membership, holiday buying, dental cover, life assurance, restaurant discount cards, activity passes and much more (exclusions may apply, eligible roles only)
- Access to our Employee Assistance Programme offering free, independent and confidential counselling and support, 24 hours a day, 7 days a week
- Generous staff discount (with enhanced discounts for Boots brands, Boot Opticians and Boots Hearingcare)
- Access to corporate third-party discounts, including retail, cinema, holidays and more (UK only)
- Access to the Boots Benevolent Fund, a registered charity that offers support to eligible current and former colleagues in the UK, as well as their immediate relatives, at times of financial hardship.

  • Customer Service Advisor

    5 months ago

    Lancaster, United Kingdom Hilton Grand Vacations Full time

    **Job Title** - Customer Service Advisor **Employer** - Diamond Resorts (a subsidiary of Hilton Grand Vacations) **Location** - Hybrid/Remote **Salary** - £24,960.00 + Comp plan We are now recruiting for a Customer Services Advisor for our Head Office on the outskirts of Lancaster city centre. **What will I be doing?** As a Customer Service Advisor,...

  • Customer Service Advisor

    1 month ago

    Lancaster, Lancashire, United Kingdom EE Full time

    Job Role: Customer Service AdvisorLocation: EE Contact CentreSalary: £23,504 rising to £24,064 after 8 months, plus incentives and bonuses.Job Summary: We're looking for a confident and skilled Customer Service Advisor to join our team. As a Customer Service Advisor, you'll be responsible for providing exceptional customer service to our customers over the...

  • Customer Service Advisor

    6 months ago

    Lancaster, United Kingdom Hilton Grand Vacations Full time

    Job Description Job Title – Customer Service Advisor  Employer – Diamond Resorts (a subsidiary of Hilton Grand Vacations) Location – Hybrid/Remote  Salary – £24,960.00 + Comp plan  Hours and shift pattern – The role requires the successful candidates to work five days over seven, 40 hours per week, including evening and...

  • Customer Service Advisor

    6 months ago

    Lancaster, United Kingdom Ardonagh Full time

    **Customer Service Advisor - Lancaster - ARD914397** Work in Retail or Hospitality? Looking for a better work-life balance? Or maybe you’re about to leave school or college and want to step into a career now, rather than get a degree? Saying yes?? Then come join us as a Customer Service Advisor and you’ll work Monday to Friday, **just 37.5 hours a...

  • Customer Service Advisor

    2 weeks ago

    Lancaster, Lancashire, United Kingdom Ardonagh Advisory Full time

    Develop your skills as a skilled customer service professional, delivering exceptional experiences in a dynamic and supportive environment.About the RoleAs a Customer Service Advisor, you will be the face of our organisation, providing expert guidance and support to customers, helping them to achieve their financial goals.Key ResponsibilitiesCustomer...

  • Customer Service Advisor

    6 months ago

    Lancaster, United Kingdom Hilton Grand Vacations Full time

    **Job Title **- Customer Service Advisor (German Language Speaker) **Employer** - Diamond Resorts (a subsidiary of Hilton Grand Vacations) **Location **- Hybrid/Remote We are now recruiting for a German Speaking Customer Services Advisor for our Head Office on the outskirts of Lancaster city centre. **What will I be doing?** As a Customer Service...

  • Customer Service Advisor

    6 months ago

    Lancaster, United Kingdom North West Full time

    Are you ready to make your mark on the vibrant world of student accommodation? Are you passionate about providing exceptional customer service? If so, we have an exciting opportunity for you to join our team at St Leonards House as a Customer Service Advisor working 30 hours per week, 9am - 3.30pm Monday to Friday. At Homes for Students, we are dedicated to...

  • Parts Advisor

    6 months ago

    Lancaster, United Kingdom Irlam Associates Full time

    Parts Advisor - Lancaster Monday - Friday (8:00 am - 4:30 pm) Salary : £29,000 Per Annum **Responsibilities**: - Source and purchase spare parts and components from suppliers, ensuring they meet quality standards and are cost-effective. - Monitor inventory levels to avoid shortages and overstock situations. - Maintain accurate and organized inventory...

  • Sales Advisor

    5 months ago

    Lancaster, United Kingdom Parkdean Resorts Full time

    Holiday Home Sales Advisor Designate Sales Advisor role for Parkdean resorts Join the Holiday Home Sales Parkdean Resorts as an Advisor and help turn our customers’ dreams of owning a holiday home into reality! You’ll encourage our customers to take their first steps on a path to joining a welcoming Owner community. With your guidance, they will be...

  • No7 Advisor

    6 months ago

    Lancaster, United Kingdom Boots Full time

    Summary Job Reference: 232534BR - Job Reference: 2 3 2 5 3 4 B R Lancaster, St Nicholas Arcades Permanent 27 Hours **The salary for this role is £24,245.10 - £26,884.69 depending on location.** No 7 Advisor is an exciting role helping customers and advising them about their skincare and beauty needs. **Who we are** Five iconic brands make up No7...

  • No7 Advisor

    6 months ago

    Lancaster, United Kingdom No.7 Boots Full time

    Lancaster, St Nicholas Arcades Part-Time Permanent - The salary for this role is £24,245.10 - £26,884.69 depending on location. - No 7 Advisor is an exciting role helping customers and advising them about their skincare and beauty needs. - Who we are - Five iconic brands make up No7 Beauty Company - No7, Liz Earle, Soap & Glory, Botanics and Sleek...

  • Customer Service Representative

    4 weeks ago

    Lancaster, Lancashire, United Kingdom Hilton Grand Vacations Full time

    Job Title – Customer Service AdvisorAt Hilton Grand Vacations, we are seeking a highly skilled Customer Service Advisor to join our team. As a Customer Service Advisor, you will be responsible for handling both inbound and outbound calls from members and owners, confirming reservations, making payments, securing benefits, and advising on other account...

  • Customer Service Representative

    4 weeks ago

    Lancaster, Lancashire, United Kingdom Hilton Grand Vacations Full time

    Job Title – Customer Service AdvisorAt Hilton Grand Vacations, we are seeking a highly skilled Customer Service Advisor to join our team. As a Customer Service Advisor, you will be responsible for handling both inbound and outbound calls from members and owners, confirming reservations, making payments, securing benefits, and advising on other account...

  • Sales Advisor

    1 day ago

    Lancaster, Lancashire, United Kingdom EE Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Sales Advisor in Lancaster. As a Sales Advisor, you will play a critical role in enhancing the digital lives of our customers by discussing the right products and services for them.About the RoleThis is a full-time position, working 37.5 hours per week. You...

  • Recruitment Advisor

    6 months ago

    Lancaster, United Kingdom Lancaster University Full time

    A fantastic opportunity has arisen for a driven and client-focused Recruitment Advisor at Lancaster University’s Employment and Recruitment Service (ERS). The Employment & Recruitment Service’s aim is to help Lancaster University students develop employment skills through a variety part-time work opportunities while they study. The part-time jobs are...

  • Restart Employment Advisor

    4 weeks ago

    Lancaster, United Kingdom Aspire Recruitment Full time

    Restart Employment Advisor Lancaster £28,922(23Days Holiday + 3 Xmas days + Bank Holidays, Pension Scheme) Full-time, Permanent The Role: We are currently recruiting self-motivated, proactive Restart Employment Advisors who will manage, support, and develop a caseload of customers with multiple barriers to employment in to work.Duties: You will manage all...

  • Customer Service Representative

    3 weeks ago

    Lancaster, Lancashire, United Kingdom Hilton Grand Vacations Full time

    Job Description:    We are seeking a highly skilled Customer Service Advisor to join our team at Hilton Grand Vacations. As a Customer Service Advisor, you will be responsible for handling both inbound and outbound calls from members and owners, confirming reservations, making payments, securing benefits, and advising on other account queries.Key...

  • Restart Employment Advisor

    2 months ago

    Lancaster, United Kingdom CV-Library Full time

    Restart Employment Advisor Lancaster £28,922 (23 Days Holiday + 3  Xmas days + Bank Holidays, Pension Scheme) Full-time, Permanent The Role: We are currently recruiting self-motivated, proactive Restart Employment Advisors who will manage, support, and develop a caseload of customers with multiple barriers to employment in to work. ...

  • Reservations Advisor

    4 days ago

    Lancaster, Lancashire, United Kingdom Hilton Grand Vacations Full time

    Job Overview: We are seeking a highly motivated and experienced Customer Service Advisor to join our team. As a key member of our customer service team, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional customer service. The successful candidate will have a proven track record of delivering high-quality...

  • Customer Care Advisor

    6 months ago

    Lancaster, United Kingdom Bristol Water Full time

    Are you passionate about customers and want to deliver a good service? We have a 12-month fixed term contract for a full time position to join the Customer Care Advisor team at Bristol Water. **What will you be doing?** This role is part of the Customer Care team who respond to customer enquiries and complaints ensuring a satisfactory resolution wherever...