Customer Service
7 months ago
**About us**
We are professional, long established and trusted removals and storage business. Our goal is to Provide our clients with the ultimate moving experience.
Our work environment includes:
- Modern office setting
- Modern office setting
- Growth opportunities
'''Duties'''
- Assist customers with enquiries, concerns, and requests in a professional and timely manner
- Listen attentively to customer needs and resolve issues promptly and accurately
- Upsell products or services to customers when appropriate
- Maintain accurate and detailed customer records through data entry
- Collaborate with team members to ensure customer satisfaction
'''Qualifications'''
- Fluent in English
- Excellent communication skills, both written and verbal
- Strong phone etiquette and active listening skills
- Ability to analyze customer needs and provide appropriate solutions
- Previous customer service experience is preferred but not required
**Salary**: £11.00-£13.00 per hour
Expected hours: 37.5 per week
**Benefits**:
- Company pension
- Employee discount
- Free parking
- On-site parking
- Sick pay
Schedule:
- Monday to Friday
Supplemental pay types:
- Performance bonus
- Yearly bonus
Application question(s):
- What thoughts do you have for obtaining as much business for Oldhams as possible?
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- customer service: 1 year (preferred)
Licence/Certification:
- Driving Licence (required)
Ability to Commute:
- Stratford-Upon-Avon (required)
Work Location: In person
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