Customer Service Executive

5 days ago


StratforduponAvon, United Kingdom Cameo Consultancy Full time

As **Customer Service Executive**you will be joining a small and dedicated high performing team your primary role will be to offer end to end customer care. The company are an award winning, high growth brand who work with a number of the UK'sbiggest retailers and globally too. This role would suit someone looking to step into their first customer servce role. The role is full time and permanent, based just outside Stratford-upon-Avon offering a starting salary of £21,500. Working hours Mondayto Friday 9.00 am to 5.30 pm, working on site in a contemporary, open plan office.

**Key Accountabilities of the Customer Service Executive**:

- Delivering a first-class customer experience
- Working to key KPIs
- Dealing with any customer complaints to a positive conclusion
- Accurately processing orders
- Maintaining and updating the database
- Liaising with the internal teams to ensure smooth customer order processing

**Key Skills Required for the Customer Service Executive**:

- Background within customer service or sales, administration and order processing is ideal
- Have a strong initiative and able to work accurately
- Enjoy accountability, ownership and enjoy building, and maintaining strong relationships
- Confident communication skills
- Experience in working with a CRM system and MS Office skills
- Organised and methodical
- Able to work under pressure and work within a team
- Own transport due to remote location

**What's in it for you?**
- Starting salary of £21,500
- Joining an award winning brand who are leaders in their field
- Standard office hours
- 23 days holiday + bank holidays



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