Workforce Services Administrator

6 months ago


Chichester, United Kingdom 279 University Hospitals Sussex NHS Foundation Trust Full time

We have an exciting opportunity to recruit an exceptional administrator to join our Workforce Services Team based at St Richards Hospital.

We are looking for an experienced administrator to join our friendly workforce services team at St. Richards Hospital in Chichester. To succeed in this role, you will need to demonstrate great customer service, possess good general IT skills and be capable of completing work accurately. Full on-job training is provided, and staff benefit from a generous leave entitlement, pension and other NHS benefits.

The Workforce Services team are responsible for maintaining our HR system with accurate staff information and providing support to managers and staff regarding employee records. The team also provide administrative services relating to reference requests and other HR processes for example changes to terms and conditions, leavers, starters, and promotions.

If you are hardworking, keen to learn lots about the HR processes within the NHS we would be keen to hear from you

The role is based in our office at St Richards Hospital working a rolling rota pattern of Monday to Friday 08:30-16:30 or 08.00-16.00 on week 1 and 09:00-17:00 on week 2

The Workforce Services Team are responsible for processing all internal staff changes such as Maternity/Paternity Applications, leavers and joiners, changes of contracts etc. and also support users of the Employee Staff Record (ESR) Self Service system. We also provide employment references, process DBS checks and confirmation of employment letters.

The role is wide and varied supporting all non-medical staff and managers within the Trust and will give the successful applicant extensive knowledge and skill in the use of the national ESR system, understanding of the national Agenda for Change (AfC) terms and conditions and service, exposure to pensions and retirement rules for AfC staff and training in the management of ESR Self Service accounts. This list is not exhaustive and the role provides plenty of variety.

The role is based in our office at St Richards Hospital working a rolling rota pattern of Monday to Friday 08:30-16:30 on week 1 and 09:00-17:00 on week 2

Join us at UHSussex, every day is different, you can be the change, better never stops

At UHSussex we’re proud to be at the heart of the NHS. As one of the UK’s largest acute Trusts, we’re a leading example of the excellence, the ambition and the values that have embodied the NHS for over 70 years.

**Improving lives**: We are a vibrant and inclusive organisation, with hardworking, talented and dedicated individuals, who work together towards a common goal, to always put our Patient First. Our mission is summed up by our ‘where better never stops’ motto and no matter the role at UHSussex, you will play a part in driving us forwards and in improving the lives of patients across Sussex. We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our wellbeing programme for staff which is extensive and designed to support you when you need it because we know that to look after others we must first look after ourselves.

**Build a career with us**: As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.

Using tact and persuasive skills when providing day to day advice and guidance to managers and staff, both verbally and in writing, regarding contractual changes, processes and deadlines, together with general issues such as Contracts, Terms and Conditions, Maternity & Paternity

Courtesy and consideration when undertaking all tasks

Develop good working relationships with team colleagues and all other Trust staff

Communicate effectively to Trust staff at all levels



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