Medical Secretary

7 months ago

Liverpool, United Kingdom Liverpool University Hospitals NHS Foundation Trust Full time

An exciting opportunity has arisen for a motivated, enthusiastic and experienced Medical Secretary to join the administration team within the Rheumatology service, based on the Broadgreen Hospital site of Liverpool University Hospitals NHS Foundation Trust.

Applicants should be an experienced and professional secretary with excellent organisational and communication skills. This would be an ideal opportunity to progress your career within the NHS.

To provide a comprehensive service to the consultants and specialty teams, with the minimum of supervision. Organise your own workload and coordinate activities with other medical secretaries to ensure that an efficient service is provided. It is essential that you show initiative commensurate with the role, and it is vital that confidentiality should be always maintained.

To provide a comprehensive service to consultants and speciality teams.

Keeping consultant diaries updated.

Type dictation from audio transcription of clinical correspondence and documentation.

Ensure all correspondence relating to patient care is acted upon in a timely manner.

Deal with enquiries either on the telephone or face to face from patients, consultants, nursing team and colleagues appropriately

Attend appropriate training and education sessions at the request of manager.

Waiting List Management.
- Any other duties required by line manager

Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.

The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience.

The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital.

It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.

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Full details of the role and responsibilities is included in the job description included.

1. Provide a comprehensive service to consultants and specialty teams including nurse practitioners/clinicians.

2. Manage the RTT patient pathway for patients within own area, ensuring these are recorded accurately on the relevant systems, keeping track of incoming referrals to ensure patient is reviewed promptly in appropriate clinic.

3. Clinical utilisation management, including liaison with Clinic Utilisation clerk, ensuring clinics are fully populated, cancelled as appropriate when consultants are on leave, correct patients are booked in, etc.

4. Management of follow-up OPD wait list (FOWL), highlighting areas of concern to consultant, line manager and others as appropriate. Cancel and add patients to the waitlist, as appropriate, ensuring lists are updated and patients contacted. Booking patient appointments as directed by consultant, using the appropriate systems.

5. Deal with patient queries in a professional and courteous manner, ensuring information is shared with relevant clinical staff as required.

6. Ensure appropriate personnel are informed of consultant leave/study leave and sickness absence in accordance with Trust policy and notification periods; junior doctor leave to be treated in same way.

8. Accurately transcribe clinical dictation using appropriate system ensuring reports are distributed in accordance with consultant instructions. Complete any actions arising from clinical dictation as required.

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