Housing Officer

4 weeks ago


Dunfermline, United Kingdom Fife Housing Group Full time

_**Would you like the chance to make a difference, working for an award-winning social housing provider that puts people at the heart of everything it does? Then read on...**_

To support our customers and meet the aspirations held by the Group, we currently have an exciting opportunity for a **Housing Officer** to join our **Housing Team**.
- Managing workload of all housing management activities including but not limited to tenancy and estate management, dealing with tenancy disputes, anti-social behaviour, tenant participation, allocations and debt control.
- Assisting with identifying support service requirements, effective tenant participation and providing a professional support referral and advice service.
- Working to set standards, frameworks, performance measures and protocols for housing and support, ensuring efficient and effective implementation.
- Conducting pre-let interviews and accompanied viewings and sign-ups for any Group property, including support for the completion of welfare benefit forms where necessary.
- Ensuring new tenants are provided with and understand full information concerning their tenancy agreement. Deal with tenant disputes, breaches of tenancy conditions and anti-social problems.
- Working alongside the Debt Recovery Officer, supporting the Group’s income management processes.
- Establishing good and effective external working relationships with partners and external stakeholders and representing the organisation to appropriate regulatory bodies, other RSLs, developers, partners and contractors, communicating the corporate vision and strategy.
- A full driving licence is essential for this role.

Applicants should also embody our brand values by being consistently accountable, firm but fair, open and honest; and versatile.

The full job description and person specification can be found in the ‘Documents’ section in the advert on our website:
If you feel you have the skills and experience required and would like to join a well-established organisation with a person-centred culture then we’d like to hear from you. **STRICTLY NO AGENCIES PLEASE**.

**Closing date: 9 am Monday, 24 June 2024**

**Interview date: 8 and 9 July 2024**

**Job Types**: Full-time, Part-time

Pay: From £34,546.00 per year

Expected hours: 35 per week

**Benefits**:

- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Free fitness classes
- Free flu jabs
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking
- Store discount
- Work from home

Schedule:

- Holidays
- Monday to Friday

Licence/Certification:

- Driving Licence (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person

Application deadline: 24/06/2024
Expected start date: 19/08/2024


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