Customer Team Leader

15 hours ago


Rugby, United Kingdom Coop Full time

**Customer Team Leader**
- Location: 31B Clifton Road, Rugby, CV21 3PY
- Pay: £12.10 per hour + great benefits
- Contract: 24 hours per week + regular overtime, permanent, part time
- Working pattern: 3 varied shifts over 7 days including early mornings from 6:00 AM, afternoons, late evenings until 10:00 PM and weekends, to be discussed at interview.
- Full training given- You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to authorise age-related sales._
- As a customer team leader at Co-op, you’ll help put our store purpose into practice. You’ll connect people and causes in your local community, provide great service to our customers, and give coaching and support to our colleagues in-store.- In return, we’ll help you to become a purpose driven Co-op leader. You’ll learn how our stores are run, and develop your leadership skills so that when an opportunity to progress comes up, you’re in a great place to grab it.**What you’ll do**

**- Friendly and thoughtful service **- Friendly and thoughtful service - you’ll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations
- Engage with everyone to succeed together - you’ll build your team’s capability through coaching and training, and create an inclusive culture where everyone feels respected, valued and able to speak their mind
- Make sure the store is safe, legal and operational - you’ll manage diligence checks and stock accuracy to make sure our customers have a quick and easy shopping experience, and support your store manager with HR processes
- Embrace change - you’ll help to lead change in store, working closely with your team to land new ways of working, and encouraging them to provide open and honest feedback on change activities
- Co-operate for a fairer world - you’ll build relationships and get involved with your local community, working closely with your local member pioneer to help them with the development and delivery of their Co-op community plan

**This job would suit people who have**
- genuine care for the needs of customers and colleagues
- the ability to strike a balance between leading the team and supporting on the shopfloor
- great communication skills, with the ability to build positive relationships with all kinds of people
- strong organisational and problem solving skills
- a desire to learn, grow and develop your skills
- the flexibility to work a range of shifts

**Why Co-op?**
- We’ll support your development, and help you to grow your leadership skills, so you can build a career in a business with a purpose beyond profit. You’ll also get package that includes:
- competitive pay and opportunities for overtime
- Wagestream - a money management app that gives you access to a percentage of your pay as you earn it
- premium rates for hours worked before 6am or after 10pm
- flexible shifts/working hours and regular overtime opportunities (we provide rotas to your mobile phone 3 weeks in advance)
- Holidays starting from 36 days per year (includes bank holidays) pro rata for part time
- 30% off Co-op branded products in our food stores
- 10% off other brands all year-round (doubles to 20% on the Friday and Saturday after payday)
- discounts on other Co-op products and services
- pension with up to 10% employer contributions
- cycle to work scheme
- services to support your physical, mental and financial wellbeing

**Building an inclusive workplace**-
- We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply.- If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.- You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.- You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.



  • Rugby, United Kingdom Solvit Full time

    Customer Service Team Leader. £23,000 - £25,000p/a DOE Mon - Fri 36.25 Hours Rugby Are you an experienced **Team Leader**? Do you have excellent **Management** skills? If yes then this is the role for you! We are currently recruiting for one of the UK's leading Manufacturing Companies who want to bring a new **Customer Service Team Leader** into...

  • Customer Team Leader

    7 months ago


    Rugby, United Kingdom Coop Full time

    **Customer Team Leader** - Location: Gerrard Road, Rugby, CV22 7GU - Pay: £12.10 per hour + great benefits - Contract: 20 hours per week + regular overtime, permanent, part time - Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview - Full training...


  • Rugby, United Kingdom ROSE & YOUNG RECRUITMENT LTD Full time

    **Customer Services Team Leader - Rugby** **£27,000 per annum - Permanent** **Life Assurance, Pension, Health Care, Discretionary Bonus** Offering a first-class service to customers, high-quality sales and service experience while supporting all areas of the business. Development, mentoring coaching, and day to day operational management of the...


  • Rugby, United Kingdom Thefutureworks Full time

    We are pleased to assist in the recruitment of a Customer Services Team Leader for our Prestigious client. This role is to assist in providing a customers first class, high quality sales and service experience while supporting of all areas of the business but with particular reference to Sales, Business Development. Account Management, Production and...


  • Rugby, United Kingdom CV-Library Full time

    Customer Services - Team Leader Rugby (Outskirts – car driver essential) £26,000 - £27,000 - plus annual bonus up to 4% of salary Permanent Purpose of Role: To support the and manage 3-4 Customer Service Administrators to ensure that customers receive an exceptional experience from order to project completion. Duties: * Training staff *...


  • Rugby, United Kingdom CV-Library Full time

    Customer Services - Team Leader Rugby (Outskirts – car driver essential) £29,000 - plus annual bonus up to 4% of salary Permanent Purpose of Role: To support the and manage 3-4 Customer Service Administrators to ensure that customers receive an exceptional experience from order to project completion. Duties: * Training staff * Responsible for...

  • Team Leader

    7 months ago


    Rugby, United Kingdom Central England Coop Full time

    **What will you be doing?**: Co-operation is central to making sure our stores thrive in their communities. At the very heart of great teamwork are great leaders: people like you that support, develop and manage an exceptional team. With great leadership comes great responsibility. As a role model of the behaviours and expected standards you want to see in...


  • Rugby, United Kingdom Solvit Full time

    **Contact Centre Team Leader.** £23,000 - £25,000p/a DOE Mon - Fri 36.25 Hours Rugby Are you an experienced **Team Leader**? Do you have excellent **Management** skills? If yes then this is the role for you! We are currently recruiting for one of the UK's leading Manufacturing Companies who want to bring a new **Contact Centre Team Leader** into...


  • Rugby, United Kingdom CDW Full time

    **Description** **JOB TITLE** CONFIGURATION TEAM LEADER **DEPARTMENT** SUPPLY CHAIN **RESPONSIBLE FOR** CONFIGURATION TEAM **REPORTING TO** CONFIGURATION SUPERVISOR **ROLE OVERVIEW** A Team Leader at CDW UK is responsible for leading, driving, developing and supporting a team, within a fast paced, highly dynamic environment. High standards are...

  • Team Leader

    12 hours ago


    Rugby, United Kingdom CeX Ltd Full time

    Retail Team Leaders with a passion for games, DVDs, gadgets and computers Location: Rugby Phone Exchange About Us; - We are a rapidly expanding company currently operating over 300 Stores spanning the UK, Ireland, Spain, America, Australia, Mexico, Netherlands, Poland and India. - We trade games, DVDs, gadgets, mobile phones, computing products, and flat...


  • Rugby, United Kingdom ROSE & YOUNG RECRUITMENT LTD Full time

    Customer Services - Team LeaderRugby (Outskirts – car driver essential)£29,000 - plus annual bonus up to 4% of salaryPermanentPurpose of Role:To support the and manage 3-4 Customer Service Administrators to ensure that customers receive an exceptional experience from order to project completion.Duties: * Training staff * Responsible for overseeing the...

  • Repairs Team Leader

    6 days ago


    Rugby, United Kingdom i-Jobs Full time

    A 6 months+ opportunity for a **Repairs Team Leader** has arisen with the local authorities in Rugby. The successful applicant will lead a team of repairs operatives to deliver a variety of repairs to properties owned by the Council. You will need to work closely with the repairs schedulers to ensure the productivity and efficiency of the operatives. This...

  • Culinary Team Leader

    2 weeks ago


    Rugby, Warwickshire, United Kingdom Compass Group UK Full time

    Job SummaryWe are seeking an experienced and passionate Culinary Team Leader to join our team at Compass Group UK. As a key member of our kitchen team, you will be responsible for preparing and serving high-quality food that delights our clients and customers.Key Responsibilities:Prepare and cook delicious meals for our clients and customersOversee the...


  • Rugby, Warwickshire, United Kingdom Austin Fraser Full time

    About the OpportunityAustin Fraser is looking for a dedicated Domiciliary Care Team Leader to lead our care team. As a key member of our team, you will be responsible for managing the day-to-day operations of our care branch and ensuring the delivery of high-quality home-care services.ResponsibilitiesManage staff performance and provide coaching and guidance...


  • Rugby, Warwickshire, United Kingdom CV-Library Full time

    Job Description:As a Service Team Lead, you will be responsible for managing and overseeing a team of Customer Service Administrators to ensure that customers receive exceptional service from order to project completion.Duties and Responsibilities:* Train and develop staff to meet customer needs* Oversee the order processing and equipment delivery process*...


  • Rugby, United Kingdom Iglu.com Full time

    We have a fantastic opportunity to join us here at Iglu as a Cruise Sales Team Leader. As our Cruise Sales Team Leader will work closely with the cruise sales manager to motivate, coach and develop the team. You will ensure that all KPIs including conversion, margin, PCA and quality are achieved, daily/weekly and monthly. Responsibilities also include...


  • Rugby, United Kingdom Omega Resource Group Limited Full time

    Production Team Leader £30,000 - £32,000 Continental Shift (4 on 4 off Days and Nights) Our client are part of a multi-site UK wide company who specialise in waste to manufacturing, the company is seeking a production team leader to join their growing team. **Responsibilities**: - Ensure flow of production is continuous, making sure the working order...

  • Team Leader

    7 months ago


    Rugby, United Kingdom Care Staffing Domiciliary Care Full time

    **Purpose of role** To make sure customers receive excellent quality care and support to keep them safe and comfortable in their own homes. Compassion, good communication and organisational skills together with a calm and caring manner are vital for this important role in our company. The ongoing field supervision of support workers. Plus, ensuring that...


  • Rugby, United Kingdom CV-Library Full time

    Warehouse Team Leaders Rugby Rotating Shift 06:30 - 14:30 and 15:00 - 23:00 Mon - Fri Starting February 2025 Full Time - Temp 2 Perm £27,700 + Shift Premium + Weekly Attendance Bonus of £18.75 We are looking for 2 x experienced warehouse team leaders who can commit to a full-time, temp 2 perm role at a busy warehouse in Rugby. This is a...


  • Rugby, United Kingdom GE Power Portfolio Full time

    **Job Description Summary**: GE Power Conversion we provide electrification solutions, enabling customers to power their energy-intensive operations, and to improve energy efficiency. We are recognised for high-performance ship electric power and electric propulsion systems, energy management and automation and control systems as applied globally across the...