Night Receptionist

5 months ago

Manchester, United Kingdom Residence Inn Manchester Piccadilly Full time

At Cycas Hospitality have a team of dedicated people that get to be their true selves so that they can deliver positively OUTRAGEOUS service We put people at the heart of everything we do and are looking to recruit friendly, spirited, outgoing individuals to join the team at our fabulous new Residence Inn Manchester Piccadilly

Residence Inn by Marriott is an extended stay brand whereby our guests stay for longer periods of time. It is up to us to make them feel at home with our family of associates Most rooms are suites with more living and working space, than you would find in any other hotel room, including a fully equipped kitchen in every suite Our guests (the Maximizers) want to Maximize their stay and we are here to help them do that, by offering grocery services, complimentary daily breakfast and of course all the places to be in Manchester and surrounding areas

We are recruiting a Full Time Night Receptionist.

**What will I be doing?**
- To be fully conversant with the facilities, services and special promotions offered by the hotel and to pass this information on to the guest whenever the possibility arises.
- To have a full working knowledge of the reward programme and its benefits - taking every opportunity to enrol new members.
- Ensure that all charges are correctly posted to the guests bills following the standard procedures.
- Deal with credit transactions in accordance with the hotel and company policy, and to ensure that any discrepancies are reported immediately.
- Breakfast setup and cooking
- Ensure all messages received for guests are passed on accurately and as quickly as possible.
- Operate the hotel switchboard and deal with all internal and external calls, according to procedure.
- To deliver a guest experience that is unique and brings the brand to life.
- To anticipate guest needs, act upon and follow up guest requests and deliver a level of service and responsiveness that generates guest satisfaction.
- To ensure Residence Inn values are implemented in hotel’s daily operations.
- To actively support other departments and take action when assistance is needed.
- To ensure that the whole of hotel operations run smoothly from the guest prospective.
- To have a full understanding of all systems and programmes e.g. MARSHA, Opera, Marriott’s Bonvoy programme.
- To display a pro-active and innovative approach to training
- Some Duty Manager activities may be included

**What we are looking For**:

- Excellent customer service skills with the ability to understand and anticipate guest needs.
- High level of product, service and location knowledge to enhance the guest experience.
- Demonstrate a service attitude that exceeds expectations.
- A good working knowledge of Opera PMS, and MARSHA is desired
- Previous work experience in hospitality is essential
- Strong people skills with great Teamwork

**What do we offer in return?**
- A fun, spirited workplace where we put people at the heart of everything and our team get to be their true self
- A workplace with over 220.000 colleagues worldwide
- A family of associates with a work hard, play hard mentality.
- The best project you will ever work on is you So let us help you grow with our guidance and training possibilities.
- Feed your wanderlust with discounts in over 7000 hotels
- HSF Health & Perkbox membership.

Cycas Hospitality is a gift for any hospitality professional. Over the past 12 years we’ve created an innovative hotel management company.

Join us at an exciting time as we grow and develop not only our portfolio but also our people. At Cycas we work hard, and we make working hard look fun.

This is your opportunity to shine and be a part of something great. If you believe you have what it takes and want to be a part of our team, then we want to hear from you

We are waiting to hear from you.

  • Night Receptionist

    6 months ago

    Manchester, United Kingdom Clayton Hotel Manchester Airport Full time

    **Night Receptionist at Clayton Hotel Manchester Airport** **We have a fantastic new vacancy for Nights Receptionist in the excellent Clayton Hotel Manchester Airport** **Objective of the Role** **To work closely alongside and support our Night Manager with a focus on hotel and guest security, operational duties as well as maintaining the agreed standards...

  • Night Receptionist

    5 months ago

    Manchester, United Kingdom Clayton Hotel Manchester City Centre Full time

    **Night Receptionist - Clayton Hotel Manchester City Centre** **We have a fantastic new vacancy for Night Receptionist in the excellent Clayton Hotel Manchester City Centre.** **Objective of Role**: Through the consistent delivery of the highest standards, promote a professional and positive image to all of our guests and contribute to the hotels...

  • Night Receptionist

    6 months ago

    Manchester, United Kingdom Clayton Hotel Manchester City Centre Full time

    **Night Receptionist - Clayton Hotel Manchester City Centre** **We have a fantastic new vacancy for Night Receptionist in the excellent Clayton Hotel Manchester City Centre.** **Objective of Role**: Through the consistent delivery of the highest standards, promote a professional and positive image to all of our guests and contribute to the hotels...

  • Night Receptionist

    7 months ago

    Manchester, United Kingdom Maldron Hotel Manchester City Centre Full time

    **Night Receptionist - Maldron Hotel Manchester city centre** **We have a fantastic new vacancy for a Night Receptionist in the excellent in the Maldron Hotel Manchester city centre** **Objective of the Role** Reporting to the Night Manager, the Night Receptionist is the first person that a guest meets on arrival to the Hotel, therefore it is of utmost...

  • Night Receptionist

    6 months ago

    Manchester, United Kingdom Clayton Hotel Manchester Airport Full time

    **Night Receptionist - Clayton Hotel Manchester Airport** **We have a fantastic new vacancy for a Night Receptionist in the excellent Clayton Hotel Manchester Airport** **With 365 bedrooms, our vibrant Aviator Bar and Grill Restaurant, this is a 24/7 property where you will never be bored!** **Objective of the Role** Reporting to the Nights Manager the...

  • Night Receptionist

    6 months ago

    Manchester, United Kingdom Hyatt Regency Manchester Full time

    Summary **Nights Receptionist** **About the Nights Receptionist role** As Nights Receptionist you are accountable for delivering a superior reception experience for our guests. Some of the key processes include but are not limited to: - Demonstrating a high level of customer service at all times - Checking in/out of guests and complete night audit...

  • Night Receptionist

    3 days ago

    Manchester, United Kingdom Accorhotel Full time

    Job Description We are seeking a dedicated and professional Night Receptionist to join our team in Manchester, United Kingdom.As a Night Receptionist, you will play a crucial role in ensuring the safety, comfort, and satisfaction of our guests during overnight hours.This position requires a detail-oriented individual with excellent customer service skills...

  • Hotel Night Receptionist

    6 months ago

    Manchester, United Kingdom Forty-Seven Full time

    **Night Receptionist** We currently have an amazing opportunity to join the team as **Night Receptionist** at Forty-Seven. **Who We Are** Forty-Seven, at 47 Peter Street, is Manchester’s latest boutique hotel with lavish suites and bedrooms. Forty-Seven is intelligent luxury for those who appreciate both statement and style while they sojourn. 32...

  • Night Receptionist

    6 months ago

    Manchester, United Kingdom Stock Exchange Full time

    **Night Receptionist**: **Stock Exchange Hotel**: **£11 per hour**: **Location Description**: Stock Exchange Hotel is located within the heart of central Manchester. Positioned on Norfolk Street in between Market Street and King Street. Set within the former home of the Manchester Stock Exchange; every detail has been meticulously considered to create our...

  • Night Receptionist

    3 weeks ago

    Manchester, United Kingdom AccorHotel Full time

    We are seeking a dedicated and professionalNight Receptionist to join our team in Manchester United Kingdom.As a Night Receptionist you will play a crucial role in ensuringthe safety comfort and satisfaction of our guests during overnighthours. This position requires a detailoriented individual withexcellent customer service skills and the ability to...

  • Nights Receptionist

    5 months ago

    Manchester, United Kingdom Clayton Hotel Manchester Airport Full time

    **Nights Receptionist - Clayton Hotel Manchester Airport** **We have a fantastic new vacancy for Nights Receptionist in the excellent Clayton Hotel Manchester Airport.** **With 365 bedrooms, 17 Meeting and Events rooms and a busy A La Carte Restuarant and Bar, this is a 24/7 operation where you will never be bored!** **And this is a great chance for you...

  • Night Receptionist

    3 weeks ago

    Manchester, United Kingdom NOVOTEL Full time

    Job DescriptionWe are seeking a dedicated and professional Night Receptionist to join our team in Manchester, United Kingdom. As a Night Receptionist, you will play a crucial role in ensuring the safety, comfort, and satisfaction of our guests during overnight hours. This position requires a detail-oriented individual with excellent customer service skills...

  • Night Receptionist

    3 weeks ago

    Manchester, United Kingdom The Edwardian Manchester Full time

    Join the UKs most dynamic collection of hotels and restaurantsAt Edwardian Hotels London, its the people who create unforgettable memories for our guests. We are always looking for hospitality professionals to join our family and bring new ideas to how we can provide the best possible experience. Professionals who understand and believe in our values: having...

  • Night Receptionist

    5 months ago

    Manchester, United Kingdom Kimpton Full time

    **We are looking for a Night Receptionist to join our Front Desk team at Kimpton Clocktower!** - You will earn £13.00 per hour - equal to 27,040.00 salary!_ At Kimpton, our shared mission is to make lives better through heartfelt human connections. This emotional investment drives all that we do, and it’s why you’ll love the work, too. Our colleagues...

  • Night Receptionist

    5 months ago

    Manchester, United Kingdom Stock Exchange Full time

    **Night Receptionist**: **Stock Exchange Hotel**: **£11.44 per hour**: **Location Description**: Stock Exchange Hotel is located within the heart of central Manchester. Positioned on Norfolk Street in between Market Street and King Street Set within the former home of the Manchester Stock Exchange; every detail has been meticulously considered to create...

  • Night Receptionist

    3 weeks ago

    Manchester, M1, Manchester, United Kingdom Novotel Manchester Centre Full time

    Company DescriptionNight Receptionist (FT/PT)Joinus at Accor,wherelife pulseswithpassion!Our mission atNovotel Manchester Centreis to create memorable moments for our guests, by connecting hearts from arrival to farewell!A job, a career or a calling - whatever brings you here, we have something for you!Grow your experience anywhere. Explore limitless...

  • Night Receptionist

    5 months ago

    Manchester, United Kingdom Clayton Hotel Manchester City Centre Full time

    **Night Receptionist - Clayton Hotel Manchester City Centre** **We have a fantastic new vacancy for Night Receptionist in the excellent Clayton Hotel Manchester City Centre.** **We are looking for a talented individual with experience in management within the hospitality industry.** **Objective of Role**: Through the consistent delivery of the highest...

  • Night Auditor/receptionist

    5 months ago

    Manchester, United Kingdom Ibis Hotel Manchester Centre Princess Street Full time

    First impressions are everything! As a Night Receptionist, you will welcome and take care of our guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us. What you will be doing? - Greet, respond to requests and settle accounts while providing exceptional service from check-in to check-out - Take...

  • Night Receptionist

    5 months ago

    Manchester, United Kingdom Melia Hotels International Full time

    **_“The world is yours with Meliá”_** Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. **About INNSiDE Manchester** Contemporary...

  • Night Receptionist

    5 months ago

    Manchester, United Kingdom Melia Hotels International Full time

    **_“The world is yours with Meliá”_** Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. **About INNSiDE Manchester** Contemporary...