Night Auditor/receptionist

5 months ago


Manchester, United Kingdom Ibis Hotel Manchester Centre Princess Street Full time

First impressions are everything

As a Night Receptionist, you will welcome and take care of our guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.

What you will be doing?
- Greet, respond to requests and settle accounts while providing exceptional service from check-in to check-out
- Take initiative to add a personalised experience
- Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling
- Complete all administration tasks as specified by the Night Auditors checklist
- Ensure a smooth and secure environment to all our guests during the night

Your experience and skills:

- Service focused personality is essential; experience is an asset
- Have strong communication and administration skills
- Fluency in English; additional languages are a plus

**Job Types**: Full-time, Part-time, Permanent

**Salary**: £12.49 per hour

Expected hours: No less than 24 per week

**Benefits**:

- Cycle to work scheme
- Employee discount

Schedule:

- 8 hour shift
- Monday to Friday
- Night shift
- Overtime
- Weekend availability

Work Location: In person


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