Financial Assessment Officer

7 months ago

Dorchester, United Kingdom Dorset Council Full time

**About The Role**:
Are you interested in beginning a rewarding career in Finance, or looking for the opportunity to be an essential part of a busy team?

This role will allow you to make the difference by using your communication skills to support both your colleagues throughout the Council, and the public by providing guidance and administration to ensure efficient and safe finance arrangements.

You will have the opportunity to support us in finding new efficient ways of working. This is an ongoing practice in the team, and we are always open to new ideas.

We are a truly collaborative team who openly support and develop each other by going out of our way to offer knowledge, time, and practical support. We also offer hybrid and flexible working around the needs of the team and the service to support a healthy work-life balance.

Your opinion counts. You can take part in Employee surveys, staff engagement sessions and Employee Forums. The Employee Forums act as a 'voice' and helps us to shape Dorset Council’s future.

**What will you be doing?**

Credit Control requires a combination of financial skills and knowledge together with customer service and interpersonal skills to minimize the risk of bad debt and ensure timely payment. You will be communicating with both large companies and vulnerable individuals.

You will also provide high quality, technical and financial support services to the Council. It is an essential part of the role to ensure that consistent, accurate and timely financial management information and advice is available for managers and other stakeholders, so they can make informed decisions about their services.

**About you**

We are looking for someone who is highly motivated and works well within a team and as an individual. You will need to be able to trouble shoot where necessary.

You will be able to communicate financial information confidently with customers, colleagues, and managers.

You will be willing to learn and understand the work of colleagues, other teams, customers and developing services so you can support them.

Full training is given but experience in customer service and finance is desirable.

**Additional Information**

A combination of working at home and in the office will be offered which will depend on the needs of yourself and the team.

**Further Information**:
Please contact Gillian Watkins, Finance Officer - Credit Control on 01305 224585 if you wish to discuss the role.

This is a full time role at 37 hours per week.

This post requires significant travel. You must have a vehicle (or transport we deem suitable) available for use as needed.

**About Us**:
We’re passionate about making Dorset a great place to live, work and visit. Working for us should be no exception.

At Dorset Council we:

- provide more than 450 services to over 300,000 residents
- have ambitious aspirations
- are excited about our future
- care about Dorset and all the people who live here
- know that all roles make a difference and that our employees are key to our success

You will:

- have access to a range of employee benefits
- be part of an organisation that supports each other to grow and succeed
- have access to range of training opportunities which will help with your personal development and career progression

We are challenging ourselves to become a more diverse and inclusive organisation.

We are proud to be a Disability Confident Employer. We offer an interview to everyone who declares a disability and meets the essential criteria for the role.

This role is UK based and we will need to establish your Right to Work as part of the appointment process.

We use generic job descriptions and person specifications. This means the job title on any attachments may differ from the job title in the advert. We may provide specific information in a context statement if relevant.

Find out more about how to apply.

We also look for applicants who share our commitment to our behaviours. We will ask you to evidence when you have demonstrated them as part of the selection process.

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