Financial Assessment Officer

3 months ago


Dorchester, United Kingdom Dorset Councils Full time

Are you interested in beginning a rewarding career in Finance, or looking for the opportunity to be an essential part of a busy team?

This role will allow you to make the difference by using your communication skills to support both your colleagues throughout the Council, and the public by providing guidance and administration to ensure efficient and safe finance arrangements.

You will have the opportunity to support us in finding new efficient ways of working. This is an ongoing practice in the team, and we are always open to new ideas.

We are a truly collaborative team who openly support and develop each other by going out of our way to offer knowledge, time, and practical support. We also offer hybrid and flexible working around the needs of the team and the service to support a healthy work-life balance.

Your opinion counts. You can take part in Employee surveys, staff engagement sessions and Employee Forums. The Employee Forums act as a 'voice' and helps us to shape Dorset Council’s future.

**What will you be doing?**

Credit Control requires a combination of financial skills and knowledge together with customer service and interpersonal skills to minimize the risk of bad debt and ensure timely payment. You will be communicating with both large companies and vulnerable individuals.

You will also provide high quality, technical and financial support services to the Council. It is an essential part of the role to ensure that consistent, accurate and timely financial management information and advice is available for managers and other stakeholders, so they can make informed decisions about their services.

**About you**

We are looking for someone who is highly motivated and works well within a team and as an individual. You will need to be able to trouble shoot where necessary.

You will be able to communicate financial information confidently with customers, colleagues, and managers.

You will be willing to learn and understand the work of colleagues, other teams, customers and developing services so you can support them.

Full training is given but experience in customer service and finance is desirable.

**Additional Information**

A combination of working at home and in the office will be offered which will depend on the needs of yourself and the team.

Please contact Gillian Watkins, Finance Officer - Credit Control on 01305 224585 if you wish to discuss the role.

This is a full time role at 37 hours per week.

This post requires significant travel. You must have a vehicle (or transport we deem suitable) available for use as needed.



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