Identity and Access Management Service Owner

3 weeks ago

Westminster, United Kingdom House of Commons Full time

**Details**:
**Reference number**:

- 260949**Salary**:

- £59,670 - £70,000- £59,670 - £70,000 (inc. £6,670 MSA)**Job grade**:

- Other- A2**Contract type**:

- Permanent**Business area**:

- Parliamentary Digital Service**Type of role**:

- Digital
- Information Technology**Working pattern**:

- Full-time, Part-time**Number of jobs available**:

- 1Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- WestminsterAbout the job

**Job summary**:
As the owner of innovative technology products and services, you will drive continuous improvement and ensure maximum value for users. To enable you to keep pace with evolving technology and emerging threats, you can look forward to good opportunities for development. You can expect to:

- collaborate with colleagues across the Digital Service and beyond to provide a highly available, secure and reliable identity and access service
- maintain standards of excellence across the user experience - from accessibility, to reliability, performance and quality
- own the day-to-day management of the product service backlog, removing blockers and prioritising the flow of work to keep user need at the heart of our work
- promote and optimise the use of monitoring and analytics tools, so we can track performance and uptake metrics for the product and service, and develop automated processes for predicting issues
- help to shape architecture, roadmap and standards for identity and access management
- provide technical direction and advice to programmes and projects, proactively seeking ways to address complex organisational and technical issues through technological innovation

**About The Team**

The Identity and Access Management team sits within the wider Platforms team. We are a small team, dedicated to delivering innovative solutions to our customers including (Lords/Members and Parliaments supporting admin staff).

**About Us**

UK Parliament is steeped in history and tradition. It is an important part of UK life and we need to ensure as many people as possible can engage with its work. This is why we are at the start of a huge transformation programme powered by technology. The Parliamentary Digital Service (PDS) works with the House of Commons and the House of Lords with all their IT and digital needs. We are here to realise the digital ambitions of a modern Parliament and welcome you to join us in building a digital democracy.

**Job description**:

- Maintains standards of excellence across all areas of delivery, including user experience, accessibility, reliability, performance and delivering a high-quality service.
- Day-to-day management of the product service backlog: actively limiting work in progress, removing blockers, and prioritising the flow of work to ensure that the user need is paramount in all delivery. Proactively monitors and reviews the performance of the Identity and Access Management product service, managing availability, capacity and acting as the key point of contact during major incidents.
- Promotes and optimises the use of monitoring and analytics tools for performance and uptake metrics for the product and service. Develops and implements automated processes, wherever possible, for the control and early warning or prediction of issues.
- Collaborates with the Identity and Access Management Service Owner to input into architecture, roadmap and standards for Identity and Access Management.
- Provides technical direction and advice to programmes and projects. Recognises, and actively seeks ways to exploit technology to address complex business, organisational and technical issues, of both a conventional and innovative nature.
- Proactively manages the ongoing support model for new technologies, ensuring that service design is built into proposals from the outset.
- Provides input into business cases as appropriate, promoting innovative solutions and design options, which deliver maximum value for users. Inputs into operational plans, policies, procedures, and transition/migration plans.
- Monitors and coaches direct reports in all aspects of current best operational practice. Delegates responsibility for carrying out specific tasks as appropriate, ensuring that these are carried out effectively and efficiently to agreed levels of service. Provides IPR input to relevant team members in the technical resource pool.
- Day-to-day management of technical resource, ensuring relevant levels of skills, productivity, performance and motivation are maintained. Recruitment and allocation of appropriate technical resource for projects / business requests.
- Identifies, owns and mitigates risks associated with the X product and service, ensuring cyber security is considered and embedded into every aspect of how X operates including compliance with all agreed UK Parliament policies.

The above list of key responsibilities is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reas

  • Service Support Officer

    1 month ago

    Westminster, United Kingdom City of Westminster Council Full time

    **About Us**: **THE EXTRAORDINARY STORY OF MOHAMAD’S CUSTOMER SERVICE SKILLS** Public Protection & Licensing in Westminster City Council is a world of extraordinary stories. Where people are passionate about keeping our streets safe and clean. Take Mohamad, a City Inspector who looks after the Little Venice ward. No two days are the same for Mohamad when...

  • Temporary Accommodation Officer

    2 days ago

    Westminster, Greater London, United Kingdom Service Care Solutions Full time

    Homeless Prevention Officer Temporary - 3 Month Contract (Possibility for extension) Full-Time, 36 hours - Hybrid Working Available Collaborate with the Homelessness Prevention & Commissioning service managers to oversee homelessness prevention, outreach rough sleeping, and homelessness commissioning. Prevent homelessness and rough sleeping through...

  • Marshall

    1 week ago

    Westminster, United Kingdom Marston Holding Limited Full time

    Vacancy ID: - 041329 - Town: - Westminster - Closing Date: - 19-Aug-2023 - Salary: - 14.50 - Parking Marshall- Here at NSL, part of Marston Holdings Ltd., we are not just the “parking people”; we are so much more than that. Our team of highly trained frontline colleagues and back-office support team members provide outsourced business services to the...

  • Account Manager, Asset Management

    3 weeks ago

    Westminster, Greater London, United Kingdom John Williams Recruitment Full time

    John Williams are proud to be partnering with an independent, privately owned, Chartered insurance broking firm providing bespoke insurance services and solutions for property related businesses and private individuals. With the benefit of over 74 years of experience they offer expertise in responding to the insurance needs of owners, developers, and...

  • Voids & Project Manager

    4 weeks ago

    Westminster, United Kingdom Look Ahead Care Support and Housing Full time

    We're looking for a Voids and Project Manager to join our Landlord Services team in located at our Head Office currently located in Westminster and moving to Caledonian Road this year.£40,000.00 per annum, working 35 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.Want to feel like...

  • Senior Service Designer

    4 weeks ago

    Westminster, United Kingdom City of Westminster Council Full time

    **About Us**: **THE EXTRAORDINARY STORY OF 809 CONNECTED BUSINESSES** Digital and Innovation in Westminster City Council is a world of extraordinary stories, where creative and enterprising people put local residents and businesses first. Today, Westminster is the most connected borough in London. But, when David joined us in the mid-2010s, small...

  • Bartender

    4 weeks ago

    Westminster, United Kingdom Slug And Lettuce Full time

    **Location: Slug And Lettuce Hanover St** We are looking for what we call Party Starters. Be At One is built by bartenders and our goal is not only to train you to become the best bartender you can be, but to guide you into being a leader! You just need a great personality and a natural ability to deliver service in a way that makes a night out something to...

  • Customer Service Planner

    4 weeks ago

    Westminster, United Kingdom Morgan Sindall Property Services Full time

    Permanent Full Time - 40 Hours Per Week.  Due to continued growth, we’re looking to recruit a Customer Service Planner to join our team our Goldney Road Hub in Westminster.  About the Role Joining our team, you’ll be responsible for high volumes of calls liaising with clients, sub-contractors, suppliers, and supervisors to schedule...

  • Site Manager

    7 days ago

    City of Westminster, United Kingdom United Living Full time

    Company DescriptionUnited Living is a leading infrastructure, construction, and property services company in the UK. We help our customers and the communities they serve benefit from resilient infrastructure, affordable homes, and improved living spaces that are fit for the future. Our mission is to be the partner and employer of choice for designing,...

  • Libraries and Archives Apprentice

    4 weeks ago

    Westminster, United Kingdom City of Westminster Council Full time

    **About Us**: **THE EXTRAORDINARY STORY OF GIRO’S PERSUASIVE POWERS** Westminster City Council is a world of extraordinary stories. We love it when our work touches lives. Take Stepping to the Beat, our 3k walk, jog or run for people with learning or physical disabilities or Autism, their families and carers. It’s a life-affirming, music-based event...

  • Senior Banker

    2 weeks ago

    Westminster, United Kingdom Bank of America Full time

    Description : This job is responsible for serving as the first point of contact for financial center clients, helping to uncover personal banking needs of both individual and small business clients, offering appropriate solutions, and connecting clients to specialists. Key responsibilities include deepening client relationships through platform...

  • Gateway Co-ordinator

    4 weeks ago

    Westminster, United Kingdom Look Ahead Housing and Care Full time

    **Job profile**: - The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included. - **Job details**: **Job details**: Job reference - REQ004528 - Date posted - 07/03/2023 - Application closing date - 07/04/2023 - Location - Westminster - Salary - GBP £25,169.00 per...

  • Safeguarding Manager

    4 weeks ago

    Westminster, United Kingdom Look Ahead Full time

    Job description Look Ahead is seeking a highly motivated and experienced Safeguarding Manager to join our team and play a vital role in empowering individuals in our services and upholding their rights. £, per annum, working hours per week. Benefits include days Annual Leave, pension schemes, staff discounts, healthcare and career progression....

  • Property Account Executive

    4 weeks ago

    City of Westminster, United Kingdom John Williams Recruitment Full time

    John Williams are proud to be partnering with an independent, privately owned, Chartered insurance broking firm providing bespoke insurance services and solutions for property related businesses and private individuals. With the benefit of over 74 years of experience they offer expertise in responding to the insurance needs of owners, developers, and...

  • Property Account Executive

    3 weeks ago

    City of Westminster, United Kingdom John Williams Recruitment Full time

    John Williams are proud to be partnering with an independent, privately owned, Chartered insurance broking firm providing bespoke insurance services and solutions for property related businesses and private individuals. With the benefit of over 74 years of experience they offer expertise in responding to the insurance needs of owners, developers, and...

  • Medical Secretary

    1 month ago

    Westminster, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full time

    The post holder will work with the clerical and consultant team to ensure the delivery of a seamless service for patients referred to the department for their care. Key duties include providing an efficient, high quality specialised secretarial support service to one or more consultants and their clinical teams, maintaining information on the hospital...

  • Receptionist

    4 weeks ago

    Westminster, United Kingdom RX Plus Facilities Full time

    **Join Our Team as a Temporary Receptionist!**: **Client: Mitie Group Ltd**: **Location: 1 Kingdom Street, Paddington, London, W2 6BY, United Kingdom**: **Category: Receptionist**: **Start Date: 28/03/2024**: **End Date: 17/04/2024**: **Shift Start: 10:00:00**: **Shift End: 19:00:00**: **Payment Rate: £ xx per shift**: We are looking for a dynamic and...

  • Senior Practitioner

    4 weeks ago

    Westminster, United Kingdom City of Westminster Council Full time

    **About Us**: **THE EXTRAORDINARY STORY OF GIRO’S PERSUASIVE POWERS** The Adult Social care team in Westminster City Council is a world of extraordinary stories. We love it when our work touches lives. Take Stepping to the Beat, our 3k walk, jog or run for people with learning or physical disabilities or Autism, their families and carers. It’s a...

  • Day Concierge

    1 week ago

    Westminster, United Kingdom The Riverside Group Full time

    **Job Title**:Day Concierge **Contract Type**:Permanent **Salary**:£22,998.93 per annum **Working Hours**:37.5 hours per week **Working Pattern**:Monday-Friday 8am-4pm **Location**:Westminster **Why Riverside?** At Riverside, we’re a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we’ve been...

  • Site Manager

    4 weeks ago

    Westminster, Greater London, United Kingdom Fawkes and Reece Full time

    Contract: Long Term Contract Type: Full Time We have a fantastic opportunity for a Construction Manager to join a prestigious Tier 1 main contractor. Our client is one of the UK's leading providers of new commercial buildings who currently have an appealing project based in Westminster. You will be part of a team who will be responsible for the new...