Visa Assistant

6 months ago

London, United Kingdom Viva La Visa Full time

**VISA AND ADMINISTRATIVE ASSITANT**

Viva la Visa is an internationally renowned, Suffolk-based company working predominantly in the entertainment industry with touring musicians, but also in Fashion, TV, Film and Theatre. We provide visas and immigration documents to travellers across the globe and our ever-increasing client base includes Ed Sheeran, Coldplay, Sir Elton John, Dua Lipa amongst others.

**Experience/background**

Experience in processing visa's is not essential - it’s more important to us that you fit into our team and are willing to learn, muck in and use your initiative. A strong administrative background or even music/touring/travel agent industry knowledge are advantages, but not necessarily pre-requisites. A high level of literacy and numeracy is a must.

There is scope for career progression towards being a Visa Specialist, if you demonstrate the right skills and a knack of developing solid client relationships - the key to our success

**Duties and responsibilities include, but are not limited to**:

- Completing forms (online & paper) with a high level of attention to detail
- Answering the phone, message taking and logging enquiries
- Providing essential support to our team of Visa Specialists with administrative tasks
- Research into changing visa and immigration rules worldwide
- Meeting & Greeting clients at the US embassy.
- Taking post to post office/documents to courier depots/hand delivering documents between Suffolk & London (and further afield)
- Collecting documentation from clients’ addresses
- You may also occasionally be requested to attend passport/visa appointments on behalf of clients
- Attending visa and passport appointments on behalf of clients (permission is of course given to do so)
- Collecting documentation from clients’ addresses
- This job will also include an element of 'running' such as taking documents from one locaton to another.

This is an office based role, Monday-Friday (with some possible occasional out of hours work.

Working hours to be decided to meet the needs of the business and will likely be 10am-6pm.

**Preferred attributes**

**Access**:
Whilst you will be based in central London so will use public transport, it is important to note you will also be required to come to our HQ in Suffolk (by train or road).

**What we offer**:

- **A full-time role of 37.5 hours per week, 20 days holiday per year, not including Bank Holidays**
- **Tailored career progression**
- **Enhanced holiday allowance for long service, every year of service you receive an extra day of holiday (to a maximum of 25 days per year)**
- **Competitive company-wide bonus scheme**

**Job Types**: Full-time, Permanent

**Salary**: From £25,000.00 per year

Schedule:

- Monday to Friday

Application question(s):
Work Location: In person

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