Receptionist / Front Office Guest Service Agent

2 weeks ago


Inverness, United Kingdom Pentahotel Full time

Could you be our friendly face for pentahotel Inverness?

pentahotel Inverness is looking for a dedicated professional to join our friendly and well regarded team as a Front Office / Receptionist. Our hotel provides a fun and relaxed space with service that is welcoming and personal. Whether it’s the hotel’s retro and relaxed ambience, the casually dressed professional staff team or the games console being played in the lounge; this is a fun place to work and a fabulous place for guests to enjoy.

You will ideally have experience within a similar role or have worked in a customer service, hotel reception or a F&B environment.

**Key responsibilities**
- Checking guests in and out of the hotel
- Dealing with guest enquiries
- Taking payments
- Serving food in our restaurant and drinks at the bars
- Working in conference & events
- Liaising with the kitchen, reception and the bar and with the appropriate departments to maintain a high quality service for our customers

**Attributes**
- A warm, confident and friendly approach
- Self-motivated and enthusiastic
- Dedicated and committed
- Organised, methodical and fun
- Ability to keep calm under pressure
- Sound administration skills

**This is how we work together**:

- An international working environment where you get to know other cultures
- An additional day off for your birthday
- Free 2 night stay each year in any Penta hotel
- Staff rate in any Penta Hotel
- Casual dress code

If this sounds like you, please get in touch. Your future with Penta Hotels begins here.

**Job Types**: Full-time, Permanent

**Salary**: £20,800.00 per year

**Benefits**:

- Casual dress

Schedule:

- Weekend availability

Work Location: One location



  • Inverness, United Kingdom Pentahotel Full time

    Could you be our friendly face for pentahotel Inverness? pentahotel Inverness is looking for a dedicated professional to join our friendly and well regarded team as a Front Office / Receptionist. Our hotel provides a fun and relaxed space with service that is welcoming and personal. Whether it’s the hotel’s retro and relaxed ambience, the casually...


  • Inverness, United Kingdom Pentahotel Full time

    Could you be our friendly face for pentahotel Inverness? pentahotel Inverness is looking for a dedicated professional to join our friendly and well regarded team as a Front Office / Receptionist. Our hotel provides a fun and relaxed space with service that is welcoming and personal. Whether it’s the hotel’s retro and relaxed ambience, the casually...


  • Inverness, United Kingdom Pentahotel Full time

    Could you be our friendly face for pentahotel Inverness? pentahotel Inverness is looking for a dedicated professional to join our friendly and well regarded Front Office team as a Casual Guest Service Agent. Our hotel provides a fun and relaxed space with service that is welcoming and personal. Whether it’s the hotel’s retro and relaxed ambience, the...


  • Inverness, United Kingdom Pentahotel Full time

    Could you be our friendly face for pentahotel Inverness? pentahotel Inverness is looking for a dedicated professional to join our friendly and well regarded Front Office team as a Casual Guest Service Agent. Our hotel provides a fun and relaxed space with service that is welcoming and personal. Whether it’s the hotel’s retro and relaxed ambience, the...

  • Guest Service Agent

    7 months ago


    Inverness, United Kingdom Pentahotel Full time

    Could you be our friendly face for pentahotel Inverness? pentahotel Inverness is looking for dedicated professionals to join our friendly and well regarded Front of House team as a Guest Service Agents. Our hotel provides a fun and relaxed space with service that is welcoming and personal. Whether it’s the hotel’s retro and relaxed ambience, the...

  • Guest Service Agent

    2 weeks ago


    Inverness, United Kingdom Pentahotel Full time

    Could you be our friendly face for pentahotel Inverness? pentahotel Inverness is looking for dedicated professionals to join our friendly and well regarded Front of House team as Guest Service Agents, Nights. Our hotel provides a fun and relaxed space with service that is welcoming and personal. Whether it’s the hotel’s retro and relaxed ambience, the...


  • Inverness, United Kingdom Pentahotel Full time

    Could you be our friendly face for pentahotel Inverness? pentahotel Inverness is looking for dedicated professionals to join our friendly and well regarded Front of House team as a Casual Guest Service Agents. Our hotel provides a fun and relaxed space with service that is welcoming and personal. Whether it’s the hotel’s retro and relaxed ambience, the...

  • Guest Service Agent

    2 weeks ago


    Inverness, United Kingdom Pentahotel Full time

    Could you be our friendly face for pentahotel Inverness? pentahotel Inverness is looking for dedicated professionals to join our friendly and well regarded Front of House team as Guest Service Agents, Nights. Our hotel provides a fun and relaxed space with service that is welcoming and personal. Whether it’s the hotel’s retro and relaxed ambience, the...


  • Inverness, United Kingdom Pentahotel Full time

    **GUEST SERVICES SUPERVISOR** pentahotel Inverness is looking for a dedicated professional to join our friendly and well regarded Operations team as a Guest Service Supervisor. Our hotel provides a fun and relaxed space with service that is welcoming and personal. Whether it’s the hotel’s retro and relaxed ambiance or the casually dressed professional...


  • Inverness, United Kingdom Pentahotel Full time

    Could you be our friendly face for pentahotel Inverness? pentahotel Inverness is looking for dedicated professionals to join our friendly and well regarded Front of House team as Guest Service Agents, Nights. Our hotel provides a fun and relaxed space with service that is welcoming and personal. Whether it’s the hotel’s retro and relaxed ambience, the...


  • Inverness, United Kingdom Pentahotel Full time

    Could you be our friendly face for pentahotel Inverness? pentahotel Inverness is looking for dedicated professionals to join our friendly and well regarded Front of House team as Guest Service Agents, Nights. Our hotel provides a fun and relaxed space with service that is welcoming and personal. Whether it’s the hotel’s retro and relaxed ambience, the...


  • Inverness, Highland, United Kingdom Hilton Worldwide, Inc. Full time

    We are currently seeking a Hospitality Expert to join our team as a Guest Service Agent at Hilton Worldwide, Inc. As a key member of the Front Office Team, you will be responsible for providing exceptional guest experiences from check-in to check-out.The ideal candidate will have previous experience in a customer-focused industry, a positive attitude, and...

  • Guest Service Agent

    3 weeks ago


    Inverness, United Kingdom Pentahotel Full time

    Could you be our friendly face for pentahotel Inverness? pentahotel Inverness is looking for dedicated professionals to join our friendly and well-regarded team as a Guest Service Agent. Our hotel provides a fun and relaxed space with service that is welcoming and personal. Whether it’s the hotel’s retro and relaxed ambience, the casually dressed...


  • Inverness, United Kingdom Pentahotel Full time

    Could you be our friendly face for pentahotel Inverness? pentahotel Inverness is looking for dedicated professionals to join our friendly and well regarded Front of House team as Guest Service Agents, Nights. Our hotel provides a fun and relaxed space with service that is welcoming and personal. Whether it’s the hotel’s retro and relaxed ambience, the...


  • Inverness, United Kingdom Pentahotel Full time

    Could you be our friendly face for pentahotel Inverness? pentahotel Inverness is looking for dedicated professionals to join our friendly and well-regarded team as a Casual Guest Service Agent. Our hotel provides a fun and relaxed space with service that is welcoming and personal. Whether it’s the hotel’s retro and relaxed ambience, the casually dressed...


  • Inverness, United Kingdom Inverness Palace Hotel and Spa Full time

    **Overview**: **Duties**: - Providing a friendly and customer orientated atmosphere for all guests - you’ll use a warm and friendly approach checking guests in and out each day and resolving any issues that may arise. - Responsible for completing the checklist on shift each day - Reservations - you will be trained to take and enter reservations and make...


  • Inverness, Highland, United Kingdom Hilton Worldwide, Inc. Full time

    Job Overview: Guest Service SpecialistWe are seeking a skilled Guest Service Specialist to provide exceptional guest experiences at Hilton Garden Inn Santa Marta. As a key member of the Front Office team, you will be responsible for ensuring a seamless guest experience from arrival to departure.Key ResponsibilitiesServe as the first point of contact for...

  • Guest Service Agent

    7 months ago


    Inverness, United Kingdom Pentahotel Full time

    Could you be our friendly face for pentahotel Inverness? pentahotel Inverness is looking for dedicated professionals to join our friendly and well regarded Food & Beverage team as a Guest Service Agent. Our hotel provides a fun and relaxed space with service that is welcoming and personal. Whether it’s the hotel’s retro and relaxed ambience, the...


  • Inverness, Highland, United Kingdom Bannatyne Full time

    About the RoleThis is an exciting opportunity to join our Bannatyne team as a Front of House Service Assistant. As a key member of our front-line staff, you will be responsible for delivering exceptional customer service and ensuring that our guests have an enjoyable experience.Job DescriptionThe successful candidate will be responsible for dealing with...

  • Front Desk Associate

    1 month ago


    Inverness, Highland, United Kingdom Hilton Worldwide, Inc. Full time

    Job Title: Guest Service Agent / AssociateThis role involves providing exceptional guest experiences from check-in through check-out, while also completing audits as required. As a Front Office Team member, you will be responsible for performing various tasks to ensure high standards are met.Achieve positive outcomes from guest queries in a timely and...