Receptionist / Front Office Guest Service Agent

4 weeks ago

Inverness, United Kingdom Pentahotel Full time

Could you be our friendly face for pentahotel Inverness?

pentahotel Inverness is looking for a dedicated professional to join our friendly and well regarded team as a Front Office / Receptionist. Our hotel provides a fun and relaxed space with service that is welcoming and personal. Whether it’s the hotel’s retro and relaxed ambience, the casually dressed professional staff team or the games console being played in the lounge; this is a fun place to work and a fabulous place for guests to enjoy.

You will ideally have experience within a similar role or have worked in a customer service, hotel reception or a F&B environment.

**Key responsibilities**
- Checking guests in and out of the hotel
- Dealing with guest enquiries
- Taking payments
- Serving food in our restaurant and drinks at the bars
- Working in conference & events
- Liaising with the kitchen, reception and the bar and with the appropriate departments to maintain a high quality service for our customers

**Attributes**
- A warm, confident and friendly approach
- Self-motivated and enthusiastic
- Dedicated and committed
- Organised, methodical and fun
- Ability to keep calm under pressure
- Sound administration skills

**This is how we work together**:

- An international working environment where you get to know other cultures
- An additional day off for your birthday
- Free 2 night stay each year in any Penta hotel
- Staff rate in any Penta Hotel
- Casual dress code

If this sounds like you, please get in touch. Your future with Penta Hotels begins here.

**Job Types**: Full-time, Fixed term contract

**Salary**: £20,800.00 per year

**Benefits**:

- Casual dress

Schedule:

- Weekend availability

Work Location: One location

Reference ID: PI21

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