Guest Service Agent
2 weeks ago
pentahotel Inverness is looking for dedicated professionals to join our friendly and well regarded Food & Beverage team as a Guest Service Agent.
Whether it's the hotel's retro and relaxed ambience, the casually dressed professional staff team or the console games being played in the lounge; this is a fun place to work and a fabulous place for guests to enjoy.
You will ideally have experience within a similar role or have worked in a customer service, or F&B environment.Key responsibilities
- Dealing with guest enquiries
- Taking payments
- Serving food in our restaurant and drinks at the bars
- Working in conference & events
- Liaising with the kitchen, reception and the bar and with the appropriate departments to maintain a high quality service for our customers
Attributes
- A warm, confident and friendly approach
- Selfmotivated and enthusiastic
- Dedicated and committed
- Organised, methodical and fun
- Ability to keep calm under pressure
- Sound administration skills
Job Types:
Full-time, Permanent
Salary:
£21,840.00 per year
Schedule:
- Weekend availability
Ability to commute/relocate:
- Inverness, IV1 1LU: reliably commute or plan to relocate before starting work (required)
Work Location:
In person
Reference ID:
PI31
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