Guest Service Agent

7 months ago

Inverness, United Kingdom Pentahotel Full time

Could you be our friendly face for pentahotel Inverness?

pentahotel Inverness is looking for dedicated professionals to join our friendly and well regarded Front of House team as a Guest Service Agents. Our hotel provides a fun and relaxed space with service that is welcoming and personal. Whether it’s the hotel’s retro and relaxed ambience, the casually dressed professional staff team or the console games being played in the lounge; this is a fun place to work and a fabulous place for guests to enjoy.

You will ideally have experience within a similar role or have worked in customer service.

**Key responsibilities**
- Checking guests in and out of the hotel
- Dealing with guest enquiries
- Taking payments
- Liaising with the appropriate departments to maintain a high quality service for our customers
- Knowledge of OPERA
- Serving food and drinks to our guests

**Attributes**
- A warm, confident and friendly approach
- Self-motivated and enthusiastic
- Dedicated and committed
- Organised, methodical and fun
- Ability to keep calm under pressure
- Sound administration skills

**This is how we work together**
- A competitive salary
- An international working environment where you get to know other cultures
- An additional day off for your birthday
- Free 2 night stay each year in any Penta hotel
- Casual dress code

If this sounds like you, please get in touch. Your future with Penta Hotels begins here.

**Job Types**: Full-time, Permanent

Pay: £24,024.00 per year

Work Location: In person

Reference ID: PI41

  • Guest Service Agent

    3 weeks ago

    Inverness, United Kingdom Pentahotel Full time

    Could you be our friendly face for pentahotel Inverness? pentahotel Inverness is looking for dedicated professionals to join our friendly and well-regarded team as a Guest Service Agent. Our hotel provides a fun and relaxed space with service that is welcoming and personal. Whether it’s the hotel’s retro and relaxed ambience, the casually dressed...

  • Guest Service Agent

    2 weeks ago

    Inverness, United Kingdom Pentahotel Full time

    Could you be our friendly face for pentahotel Inverness? pentahotel Inverness is looking for dedicated professionals to join our friendly and well regarded Front of House team as Guest Service Agents, Nights. Our hotel provides a fun and relaxed space with service that is welcoming and personal. Whether it’s the hotel’s retro and relaxed ambience, the...

  • Casual Guest Service Agent

    2 weeks ago

    Inverness, United Kingdom Pentahotel Full time

    Could you be our friendly face for pentahotel Inverness? pentahotel Inverness is looking for dedicated professionals to join our friendly and well-regarded team as a Casual Guest Service Agent. Our hotel provides a fun and relaxed space with service that is welcoming and personal. Whether it’s the hotel’s retro and relaxed ambience, the casually dressed...

  • Casual Guest Service Agent

    8 months ago

    Inverness, United Kingdom Pentahotel Full time

    Could you be our friendly face for pentahotel Inverness? pentahotel Inverness is looking for dedicated professionals to join our friendly and well regarded Front of House team as a Casual Guest Service Agents. Our hotel provides a fun and relaxed space with service that is welcoming and personal. Whether it’s the hotel’s retro and relaxed ambience, the...

  • Guest Service Agent

    2 weeks ago

    Inverness, United Kingdom Pentahotel Full time

    Could you be our friendly face for pentahotel Inverness? pentahotel Inverness is looking for dedicated professionals to join our friendly and well regarded Front of House team as Guest Service Agents, Nights. Our hotel provides a fun and relaxed space with service that is welcoming and personal. Whether it’s the hotel’s retro and relaxed ambience, the...

  • Casual Guest Service Agent

    2 weeks ago

    Inverness, United Kingdom Pentahotel Full time

    Could you be our friendly face for pentahotel Inverness? pentahotel Inverness is looking for dedicated professionals to join our friendly and well regarded Front of House team as Guest Service Agents, Nights. Our hotel provides a fun and relaxed space with service that is welcoming and personal. Whether it’s the hotel’s retro and relaxed ambience, the...

  • Casual Guest Service Agent

    7 months ago

    Inverness, United Kingdom Pentahotel Full time

    Could you be our friendly face for pentahotel Inverness? pentahotel Inverness is looking for dedicated professionals to join our friendly and well regarded Front of House team as Guest Service Agents, Nights. Our hotel provides a fun and relaxed space with service that is welcoming and personal. Whether it’s the hotel’s retro and relaxed ambience, the...

  • Guest Service Agent

    7 months ago

    Inverness, United Kingdom Pentahotel Full time

    Could you be our friendly face for pentahotel Inverness? pentahotel Inverness is looking for dedicated professionals to join our friendly and well regarded Food & Beverage team as a Guest Service Agent. Our hotel provides a fun and relaxed space with service that is welcoming and personal. Whether it’s the hotel’s retro and relaxed ambience, the...

  • Reception / Front Office Guest Service Agent

    2 weeks ago

    Inverness, United Kingdom Pentahotel Full time

    Could you be our friendly face for pentahotel Inverness? pentahotel Inverness is looking for a dedicated professional to join our friendly and well regarded Front Office team as a Casual Guest Service Agent. Our hotel provides a fun and relaxed space with service that is welcoming and personal. Whether it’s the hotel’s retro and relaxed ambience, the...

  • Reception / Front Office Guest Service Agent

    2 weeks ago

    Inverness, United Kingdom Pentahotel Full time

    Could you be our friendly face for pentahotel Inverness? pentahotel Inverness is looking for a dedicated professional to join our friendly and well regarded Front Office team as a Casual Guest Service Agent. Our hotel provides a fun and relaxed space with service that is welcoming and personal. Whether it’s the hotel’s retro and relaxed ambience, the...

  • Casual Guest Service Agent

    8 months ago

    Inverness, United Kingdom Pentahotel Full time

    Could you be our friendly face for pentahotel Inverness? pentahotel Inverness is looking for dedicated professionals to join our friendly and well regarded Front of House team as Guest Service Agents, Nights. Our hotel provides a fun and relaxed space with service that is welcoming and personal. Whether it’s the hotel’s retro and relaxed ambience, the...

  • Food and Beverage Guest Service Agent

    2 weeks ago

    Inverness, United Kingdom Pentahotel Full time

    Could you be our friendly face for pentahotel Inverness? pentahotel Inverness is looking for a dedicated professional to join our friendly and well regarded Food and Beverage teams as a Casual Guest Service Agent. Our hotel provides a fun and relaxed space with service that is welcoming and personal. Whether it’s the hotel’s retro and relaxed ambiance,...

  • Food and Beverage Guest Service Agent

    2 weeks ago

    Inverness, United Kingdom Pentahotel Full time

    Could you be our friendly face for pentahotel Inverness? pentahotel Inverness is looking for a dedicated professional to join our friendly and well regarded Food and Beverage teams as a Casual Guest Service Agent. Our hotel provides a fun and relaxed space with service that is welcoming and personal. Whether it’s the hotel’s retro and relaxed ambiance,...

  • Guest Service Supervisor

    2 weeks ago

    Inverness, United Kingdom Pentahotel Full time

    **GUEST SERVICES SUPERVISOR** pentahotel Inverness is looking for a dedicated professional to join our friendly and well regarded Operations team as a Guest Service Supervisor. Our hotel provides a fun and relaxed space with service that is welcoming and personal. Whether it’s the hotel’s retro and relaxed ambiance or the casually dressed professional...

  • Food and Beverage Guest Service Supervisor

    7 months ago

    Inverness, United Kingdom Pentahotel Full time

    pentahotel Inverness is looking for a dedicated professional to join our friendly and well-regarded team as a Guest Service Supervisor to lead and supervise the food and beverage department. Our hotel provides a fun and relaxed space with service that is welcoming and personal. Whether it’s the hotel’s retro and relaxed ambience, the casually dressed...

  • Receptionist / Front Office Guest Service Agent

    2 weeks ago

    Inverness, United Kingdom Pentahotel Full time

    Could you be our friendly face for pentahotel Inverness? pentahotel Inverness is looking for a dedicated professional to join our friendly and well regarded team as a Front Office / Receptionist. Our hotel provides a fun and relaxed space with service that is welcoming and personal. Whether it’s the hotel’s retro and relaxed ambience, the casually...

  • Receptionist / Front Office Guest Service Agent

    2 weeks ago

    Inverness, United Kingdom Pentahotel Full time

    Could you be our friendly face for pentahotel Inverness? pentahotel Inverness is looking for a dedicated professional to join our friendly and well regarded team as a Front Office / Receptionist. Our hotel provides a fun and relaxed space with service that is welcoming and personal. Whether it’s the hotel’s retro and relaxed ambience, the casually...

  • Receptionist / Front Office Guest Service Agent

    2 weeks ago

    Inverness, United Kingdom Pentahotel Full time

    Could you be our friendly face for pentahotel Inverness? pentahotel Inverness is looking for a dedicated professional to join our friendly and well regarded team as a Front Office / Receptionist. Our hotel provides a fun and relaxed space with service that is welcoming and personal. Whether it’s the hotel’s retro and relaxed ambience, the casually...

  • Guest Service Specialist

    4 weeks ago

    Inverness, Highland, United Kingdom Hilton Worldwide, Inc. Full time

    Job Overview: Guest Service SpecialistWe are seeking a skilled Guest Service Specialist to provide exceptional guest experiences at Hilton Garden Inn Santa Marta. As a key member of the Front Office team, you will be responsible for ensuring a seamless guest experience from arrival to departure.Key ResponsibilitiesServe as the first point of contact for...

  • Guest Services Coordinator

    4 weeks ago

    Inverness, Highland, United Kingdom Holiday Inn - Aberdeen West Full time

    About the roleThe Guest Services Coordinator at Holiday Inn - Aberdeen West plays a vital role in ensuring a seamless and memorable experience for our guests. This includes managing overnight operations, verifying the accuracy of guest accounts, and balancing charges and revenues.You will also be responsible for assisting with all aspects of guest services,...