Complaints Officer

An exciting opportunity has arisen for an enthusiastic and innovative individual to join our team as a Complaints Officer! From their unique perspective, complaints officers play a key role in sharing patient insight to aid continuous improvement, supporting the delivery of safe care along with an excellent patient experience. - Ensure that complaints and...

About the role **Complaints Officer** Permanent, Full Time Up to £29,526 per annum Location: Chelmsford Working Style: Anywhere worker **The Opportunity** In the role of Complaints Officer, you will be responsible for reviewing customer complaints, providing formal written responses ensuring that they are compliant with the relevant policies and...

Permit Officer Contract: Essex Highways Location: Chelmsford Essex Highways (EH) is responsible for managing and maintaining one of the largest highway networks in the country. EH is a delivery partnership between Essex County Council (ECC) and Ringway Jacobs. In this role you will work alongside our contractual partner to deliver highways services....

**About the role** **Admissions, Applications & Awards Officer** Fixed Term, Part Time Up to £28,432 per annum (FTE) Location: Chelmsford Working Style: Anywhere worker **Please note that this is a fixed term contract opportunity for a period of 9 months. This is a part time position working 4 days per week, for 25 hours per week in total. The pro...

This is an exciting opportunity for you to join us as a Bereavement Officer at Broomfield Hospital. You will be expected to work with all grades of medical, nursing and chaplaincy staff to assist the smooth running of the bereavement office in accordance with national and hospital guidelines for the care of the bereaved and the medical certification of...

For full details about this varied and rewarding role, please see attached job description, but some of the responsibilities include Be the first point of contact for bereaved families. To follow guidance escalating any complex or contentious issues at an appropriate time to senior or MEO colleagues as required. Work with colleagues in the Mortuary team to...

**WE Talent** are working with an Educational establishment in Chelmsford who are recruiting for a **Student Support Officer** to support their residential students. This is a fantastic opportunity for someone who is a confident relationship builder with a background in youth work. Enhancing the students experience, you will be able to prioritise...

Job Summary:Essex Highways seeks a diligent and knowledgeable Streetworks Inspector to ensure the public highway meets the required standards. The ideal candidate will inspect works by utility companies, contractors, and third parties, record findings, and address non-compliance.Key Responsibilities:Conduct inspections to ensure compliance with the New Roads...

Job Role Overview:As a Professional Standards Administrator, you will be responsible for supporting the Professional Standards Department in responding to enquiries from internal and external customers. You will generate and update case records to facilitate the public complaints system and investigations.The successful candidate will provide a high level of...

Job OverviewThe Customer Specialist will play a key role in supporting the delivery of a prison library service within the unique environment of HMP/YOI Chelmsford.Key ResponsibilitiesSupport the Prison Library Supervisor to deliver a library service to HMP/YOI as laid out in the Service Level Agreement.Provide effective, high-quality support, advice, and...

Sales Administrator / Customer Service ExecutiveAdore Recruitment is seeking a skilled Sales Administrator / Customer Service Executive to join their office-based team. This role is a Monday – Friday position, and the ideal candidate will have experience in dealing with customers via phone, email, and live chat.Key Responsibilities:• Process orders over...

Job Summary:Essex Police is seeking a highly skilled and experienced Caseworker Assistant to join their Professional Standards Administration Team. The successful candidate will be responsible for generating and updating case records to facilitate the public complaints system and investigations carried out by the Professional Standards Department.Key...

Delivering Exceptional Customer ServicesAs a Customer Support Team Lead, you will be responsible for ensuring a high level of customer satisfaction through effective communication, issue resolution, and complaint handling. The successful candidate will be located within a 10-15 mile radius of our office and will have the opportunity to receive full training...

Job Summary:Essex Police is seeking a highly skilled and motivated individual to join their Professional Standards Administration Team as an Assistant Caseworker. The successful candidate will be responsible for generating and updating case records to facilitate the public complaints system and investigations carried out by the Professional Standards...

Job Title: Customer Service Team LeadAbout the Role:The Customer Service Team Lead will play a vital part in delivering exceptional customer service to our clients. This is an exciting opportunity to join our team as we continue to grow and expand our services.Key Responsibilities:• Provide high level customer service via telephone, live chat and email.•...

Customer Service Executive RoleWe are seeking a highly skilled Customer Service Executive to join our team at Adore Recruitment. The successful candidate will be responsible for ensuring a high level of customer service by telephone, live chat, and email.Key Responsibilities:Process orders over the phoneResolve delivery issues and tactfully deal with...

**Salary £24,000 per year + Performance Bonus!** We are recruiting for a **Customer Service Advisor** to join our friendly team based in Great Baddow. This is a great opportunity for someone who wants to learn or build on their customer service and complaint handling abilities in a busy trade environment. As one of our Service & Complaints Advisors you...

**Part time - salary £14,500 per year + Performance Bonus!** We are recruiting for a **Customer Service Advisor** to join our friendly team based in Great Baddow. This is a great opportunity for someone who wants to learn or build on their customer service and complaint handling abilities in a busy trade environment. As one of our Service & Complaints...

Job SummaryWe are seeking a highly skilled Claims Handler to join our team at Gallagher. The successful candidate will be responsible for managing a caseload of Social Housing Property claims, ensuring timely and accurate processing.About the RoleThis is an exciting opportunity to work in a fast-paced environment, utilizing your strong stakeholder and...

Job Summary:We are seeking a Senior Customer Support Coordinator to join our team in Writtle. The successful candidate will be responsible for delivering high level customer service to our clients.About the Company:Adore Recruitment is a leading recruitment agency with a strong presence in the industry. We pride ourselves on providing exceptional customer...