Complaints Officer

About the role **Complaints Officer** Permanent, Full Time Up to £29,526 per annum Location: Chelmsford Working Style: Anywhere worker **The Opportunity** In the role of Complaints Officer, you will be responsible for reviewing customer complaints, providing formal written responses ensuring that they are compliant with the relevant policies and...

To act as an accessible and clear first point of contact for patients and members of the public when there are queries and concerns about services provided by the Trusts. Take accurate details of concerns raised by service users, ensuring all contacts made to the Complaints office are logged onto the database promptly and paper files created where...

Compliance & Complaints Team Leader (Workforce development, training, quality assurance and audits)Fixed Term, 12 monthsFull Time, 37 hours per week£32,913 to £38,722 per annumLocation: Chelmsford / remote (with regular County wide travel, dependant on business needs)Working Style: (expectation to work from on office based location 3 days a week on...

Permit Officer Contract: Essex Highways Location: Chelmsford Essex Highways (EH) is responsible for managing and maintaining one of the largest highway networks in the country. EH is a delivery partnership between Essex County Council (ECC) and Ringway Jacobs. In this role you will work alongside our contractual partner to deliver highways services....

Customer Experience OfficerPermanent, Full TimeFrom £27,267 to £32,079 per annumLocation: ChelmsfordWorking Style: Closing Date: 10th December 2024 Are you passionate about making a difference in people's lives?Join our team as a Customer Experience Officer and help us enhance the quality of care for adults in our community.Interviews for this role will...

**About the role** **Admissions, Applications & Awards Officer** Fixed Term, Part Time Up to £28,432 per annum (FTE) Location: Chelmsford Working Style: Anywhere worker **Please note that this is a fixed term contract opportunity for a period of 9 months. This is a part time position working 4 days per week, for 25 hours per week in total. The pro...

This is an exciting opportunity for you to join us as a Bereavement Officer at Broomfield Hospital. You will be expected to work with all grades of medical, nursing and chaplaincy staff to assist the smooth running of the bereavement office in accordance with national and hospital guidelines for the care of the bereaved and the medical certification of...

For full details about this varied and rewarding role, please see attached job description, but some of the responsibilities include Be the first point of contact for bereaved families. To follow guidance escalating any complex or contentious issues at an appropriate time to senior or MEO colleagues as required. Work with colleagues in the Mortuary team to...

Admissions, Applications & Awards OfficerPermanent, Part Time£24,970 to £29,377 per annum (full time equivalent)Location: ChelmsfordWorking Style: Please note this is a part time position working 3 days per week, for 22.2 hours per week in total.The pro rata salary will be between £14,982 and £17,626 per annum.The Opportunity To validate, assess and...

Job Title: Customer Service Team LeadAbout the Role:The Customer Service Team Lead will play a vital part in delivering exceptional customer service to our clients. This is an exciting opportunity to join our team as we continue to grow and expand our services.Key Responsibilities:• Provide high level customer service via telephone, live chat and email.•...

**Part time - salary £14,500 per year + Performance Bonus!** We are recruiting for a **Customer Service Advisor** to join our friendly team based in Great Baddow. This is a great opportunity for someone who wants to learn or build on their customer service and complaint handling abilities in a busy trade environment. As one of our Service & Complaints...

Job Summary:We are seeking a Senior Customer Support Coordinator to join our team in Writtle. The successful candidate will be responsible for delivering high level customer service to our clients.About the Company:Adore Recruitment is a leading recruitment agency with a strong presence in the industry. We pride ourselves on providing exceptional customer...

Job Description:High Level Customer Service ExecutiveAbout Us:Adore Recruitment is a well-established recruitment agency with a reputation for excellence. We are committed to providing exceptional customer service and building strong relationships with our clients.Job Overview:The High Level Customer Service Executive will be responsible for delivering high...

About UsGallagher is a leading insurance brokerage with a global presence, driven by a shared commitment to excellence and customer satisfaction. Our team of over 52,000 professionals is dedicated to delivering customized solutions that protect businesses and fuel their growth.Job OpportunityWe are seeking an experienced Claims Manager to join our team in...

Gallagher is committed to delivering exceptional results for our clients and communities. As a Social Housing Property Claims Specialist, you will play a critical role in ensuring timely and accurate processing of Social Housing Property claims.Job Description:Manage a caseload of Social Housing Property claimsAddress complaints and support vulnerable...

We are seeking an experienced Insurance Claims Manager to join our team at Gallagher. As a key member of our claims handling department, you will be responsible for managing a caseload of Social Housing Property claims from inception to resolution.Key Responsibilities:Handle a caseload of Social Housing Property claimsAddress complaints and support...

At Gallagher, we are seeking an experienced Claims Handler Professional to join our team. As a key member of our claims handling department, you will be responsible for managing a caseload of Social Housing Property claims from inception to resolution.Key Responsibilities:Handle a caseload of Social Housing Property claimsAddress complaints and support...

Horizon Parking Ltd, a leading UK parking management services provider, is expanding its Sales Team with an exciting opportunity for a Client Relationship Executive. With operations across over 2,500 car parks nationwide, we believe our colleagues are our best asset. Our core values are built around having pride in everything we do, making a difference, and...

Job OverviewThe Sales Administrator / Customer Service Executive role is an office-based position that requires excellent telephone manner, customer service experience, and computer literacy. The ideal candidate will have a strong attention to detail and organizational skills to process orders over the phone efficiently.Key Responsibilities* Deal with...

Here at Marlborough Highways we are looking for a friendly and professional Receptionist to join our front of house team. Our Receptionist are the ambassadors for our company, providing excellent customer service to both internal colleagues and external customers. They are our first point of contact for all queries and questions from the public and a much...