Social Housing Property Claims Specialist

2 weeks ago


Chelmsford, Essex, United Kingdom Gallagher Full time

We are seeking an experienced Insurance Claims Manager to join our team at Gallagher. As a key member of our claims handling department, you will be responsible for managing a caseload of Social Housing Property claims from inception to resolution.

Key Responsibilities:

  • Handle a caseload of Social Housing Property claims
  • Address complaints and support vulnerable customers
  • Handle inbound and outbound telephone calls
  • Maintain accurate records and documentation
  • Utilize Microsoft Office tools and claims handling systems

Requirements:

  • Minimum 2 years of experience dealing with Property Claims
  • Experience with Social Housing Claims is preferable
  • Ability to handle complaints and support vulnerable customers
  • Confidence in handling inbound and outbound telephone calls
  • Good writing skills are essential
  • Proficiency in Microsoft Office tools and claims handling systems

What we offer:

  • Salary: £38,000 - £48,000 per annum
  • Minimum 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
  • Defined contribution pension scheme
  • Life insurance
  • Health cash plan or Private medical insurance
  • Employee Stock Purchase plan
  • Share incentive plan
  • Critical illness cover
  • Discounted gym membership
  • Season ticket loan
  • Discounted voucher portal

We value inclusion and diversity at Gallagher:

We strive to create an inclusive work environment where everyone feels valued, respected, and empowered to contribute their best work.



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