Forecasting Lead

7 days ago

Bristol, United Kingdom OVO Energy Full time

**We're making zero carbon happen**

We're OVO Group, a big family of companies united by a single vision: to get to zero carbon, fast.

We call this Plan Zero - and it shows how we'll be fighting the climate crisis and transforming the way people use energy over the next decade. To do this, we need the sharpest minds. Are you up for the challenge?

**Do great green things with OVO Energy**

So much has changed since we launched in 2009. Our goal remains the same though: make energy cheaper, greener, and simpler. Just as it was on day one.

**Everyone belongs at OVO**

Our aim is to build a diverse and inclusive movement: teams of brilliant people, with unique talents, skills, passions, and experiences.

We encourage everyone to join us, whatever your gender identity, race, ethnicity, sexual orientation, age, life experience, or background. So please come as you are - we can't wait to meet you.

**Where in the world of OVO will I be working?**

In Field Services, part of OVO Retail, we are working hard to give every customer of OVO a route to leading a carbon zero lifestyle at home. You'll be part of an ambitious team who are restless and passionate about creating a better future for all. We are always open to new things, and curious to create solutions that our customers will love. We are constantly learning to innovate the way we operate and set bold goals that deliver on our strategic priorities.

Due to an expansion in our team's responsibilities, we are seeking a Forecasting & Strategic Planning Specialist, to join our Business Performance team.

**What will I be doing?**

This is a meaningful role with an exciting opportunity to work closely with teams across OVO building a deep understanding of field fulfilment demand, improving forecast accuracy to drive internal decision-making and contributing to the effective pipeline management of capacity availability, opportunities, risks & issues.

You will use strong analytical and critical thinking skills to develop forecasts across multiple product areas. As our Forecasting & Strategic Planning Specialist, you will play an integral role within Operations, helping senior leaders understand what we have to deliver, when, where and the best match to available capacity.

The key responsibilities for the role are:

- Develop and sustain up-to-date worktype-specific geographically based short-term and long-term forecast models (incremental and absolute), reflecting current data/information/assumptions.
- Ensure effective management of the demand and capacity pipelines across all products and areas by centralising forecasts, and leading internal communications with key stakeholders.
- Perform and share analysis of Field fulfilment activity to improve quality of decision making by Supplier Management, Finance and operational teams.
- Lead the build-out of a skills-led capacity planning capability focused on skills segmentation, strategic workforce planning forecasting and buy, build, borrow plans to close gaps.
- Accept ownership for the timely delivery of robust forecasts during all planning cycles (Outlooks/Budgets/Mid-Year latest estimates) within Field Services covering demand & capacity, ensuring proactive clear and concise articulation and storytelling of respective forecasts within set deadlines.
- Analysis of baseline, using statistical methods to improve accuracy where possible
- Provide on-going critique, analysis and measurement of demand plan accuracy
- Work with Forecasting Manager to build forecasting capabilities and identify and drive cross-brand multi-product forecasting process efficiencies and automations, including influencing the success of Anaplan by positioning Anaplan to drive business value in areas of forecast accuracy and reducing forecast bias.
- Understand and present the weighted value proposition for all Field fulfilment work types, supporting better quality decisions to overcome imbalances between demand and capacity.
- Work with colleagues across Field Services to understand data requirements and associated calculation logic, and translate data and calculation requirements into forecast model designs
- Contribute to your development and the teams' technical skills by demonstrating inclusive behaviours and establishing a culture of highest performing teams

**Is this the job for me?**
- Specific professional experience will include, 3+ years work experience in a complex resource forecasting role.
- This role would suit somebody who has a real positive attitude and who is easily able to connect and interact with people, working in a truly dynamic and exciting team, with a "roll-up your sleeves" approach.
- Genuine passion for problem solving and persistence when vital, getting job satisfaction from delivering outputs under time constraints and where priorities change regularly.
- Ability to drive execution with strong attention to details, while keeping focus on the big picture; able to connect the dots across multiple pieces of work

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