Jewellery E-commerce Assistant

6 months ago


London, United Kingdom PureJewels Full time

**Job description**

We are an award winning independent fine jewellery brand that celebrates journeys. We are based in Green Street, London, E7 8LF (East London - District Line - Upton Park Station).

**Why join our team**
- Our industry requires a high level of knowledge, expertise, and consumer intelligence
- You will be participating in helping our clients craft their own memories with our products
- Permanent full-time and long-term commitments
- Remuneration based on performance, longevity, and position

**Roles and responsibilities**
- Serving customers and dealing with online enquiries
- Processing cash, card and online payments
- Arranging products on the shelves and on promotional displays
- Unpacking and sorting new stock delivery
- Managing product inventory at the store
- Keeping the store clean
- Craft, Image and Manage product database
- Data Entry and updating customer databases.
- Keeping Customers up to date with their order/repair status.
- Handle general customer inquiries relating to orders and repairs.
- **Technical knowledge of fine jewellery production is desired but not essential.**:

- Be able to demonstrate the capacity to take responsibility in order to ensure that the department functions effectively and efficiently.
- Be self-motivated with a proactive approach and enthusiasm to learn and develop current processes.
- Be a team player with a cooperative attitude and a willingness to take on a wide variety of tasks.
- Be able to work well under pressure and meet deadlines.
- Being able to shuffle priority on a need basis
- Highly organised with time management skills

**Job Types**: Full-time, Permanent, Freelance

Pay: £11.44-£12.50 per hour

Expected hours: No less than 40 per week

**Benefits**:

- Employee discount
- Store discount

Schedule:

- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- London: reliably commute or plan to relocate before starting work (preferred)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Location**:

- London (preferred)


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