Clerical Officer

3 weeks ago


Preston, United Kingdom Lancashire Teaching Hospitals NHS Foundation Trust Full time

Would you like to work for an organisation who can offer a range of exciting and challenging opportunities, for people who are passionate about making a difference to the patient experience?

An opportunity has arisen to be part of the supportive and forward thinking Outpatient Appointment Booking team. This fast paced, rewarding role, plays a pivotal part in our patient’s journey.

With a variety of tasks being undertaken in this post, many responsibilities have a shared goal, working alongside colleagues. Team work and cooperation are vital, along with a flexible approach

You will show ambition and drive, have excellent organisational, communication and IT skills, be motivated, conscientious and have the ability to use own initiative.

You will ensure that standards of service are maintained, and be pro-active in the implementation of the “Patient Choice” development process.

You will ensure on-going compliance with the terms set out in The Elective Patient Access Policy adhering to Patient Choice and in line with speciality waiting times, Trust and national access targets (such as 18 weeks RTT, 2 week rules, breast symptomatic, etc).

We have 10000 fantastic people working hard to deliver quality services to our patients. Whatever your role, you help look after 370,000 people in our local area & give specialist care to 1.5 million people across Lancashire & Cumbria.

Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients & staff, ensuring we keep thriving & delivering outstanding healthcare right across our local towns.

You’ll have access to varied development opportunities, learn new skills, meet fab people & do things you’d never have done. You’ll learn about working in a hospital, interacting with people from all different roles to build skills & enhance your career path.

You’ll make an impact, be challenged to think differently, be bold & help innovate to keep improving things. Everything we do centres around patient care which means your role is pivotal and something really to be proud of.

You will demonstrate excellent organisational and communication skills, they will be responsible for providing an outpatient appointment booking service, with strict adherence to Trust protocols, being aware of the need for confidentiality and integrity. Appointment queries will be dealt with politely and efficiently by telephone and changes made to the computerised patient record system (QCPR), to ensure Data Quality is maintained.

You will be multi-skilled following training, have a working knowledge of clinic templates and acknowledge the national, local and specialist targets that have to be achieved.

**Duties will include, but not be limited to**:

- Maintain good communication skills when dealing with colleagues, patients, relatives, carers and other health care professions, utilising a variety of communication methods including verbal and electronic.
- Constructively managing barriers to effective communication.
- Maintain confidentiality at all times as required by legislation and Trust Policy.
- Demonstrate own duties to new starters and agency staff.
- Work with the Patient Access/Health Records Manager to develop procedures to support an efficient and effective outpatient appointment service.
- Provide flexible cover for colleagues as required to ensure the provision of an efficient Outpatient appointment booking service.
- Rotate within the Outpatient appointment booking service teams to ensure that a multi skilled work force is maintained.
- Ensure any changes to patient demographic details are updated immediately on QCPR.
- Maintain the integrity of data/information using agreed procedure.
- Maintain a high standard of patient care.



  • Preston, United Kingdom University of Central Lancashire Full time

    We are looking for an enthusiastic person to join the Applied Health Research Hub to provide high quality clerical and clinical data entry support for the Lancashire Clinical Trials Unit (Lancashire CTU). The post holder will provide a clerical service for the Lancashire CTU in relation to management of the unit and support meetings and reporting...


  • Preston, United Kingdom Lancashire & South Cumbria NHS Foundation Trust Full time

    Job summary The post holder (s) will provide a comprehensive administration and information service across the Community & Wellbeing Network, coordinating their activities with other members of the Business Administration Team to ensure that an efficient and confidential service is provided. The post holder will be aligned to the Preston East admin...

  • Procurement Officer

    4 weeks ago


    Preston, United Kingdom Pakiza Halal Foods Ltd Full time

    Conducting research to explore new product lines and potential suppliers; determining the quantity, type, range, and quality of goods or services to be purchased; Evaluating bids from suppliers, identifying suitable suppliers, and negotiating prices with them; assisting in negotiating contracts with suppliers, specifying the details of required goods or...

  • HR Officer

    4 weeks ago


    Preston, United Kingdom Len Wright Salads Ltd Full time

    As LWS HR Officer, you will be supporting the HR Manager to deliver of a full range of human resource services and support on departmental projects to execute HR strategies. **Role and Responsibilities** - Absence / holiday management, including management of return to work interviews being held in timely manner via HR software - Input new starter personnel...


  • Preston, United Kingdom Peel Solutions Full time

    We are currently recruiting a Vetting Administrative Assistant based in Preston. **Knowledge / Experience** - Experience of working in an administrative/clerical role within a busy office environment - Experience of working with sensitive information and maintaining confidentiality at all times - Experience of dealing with basic enquiries - Experience of...

  • Clerical Officer

    4 weeks ago


    Preston, United Kingdom Lancashire Teaching Hospitals NHS Foundation Trust Full time

    Would you like to work for an organisation who can offer a range of exciting and challenging opportunities, for people who are passionate about making a difference to the patient experience? Look no further! An opportunity has arisen to be part of the supportive and forward thinking Outpatient Appointment Booking team. This fast paced, rewarding role, plays...


  • Preston, United Kingdom Lancashire County Council Full time

    Salary £10.50 Per hour l Fixed term until 30/09/2025 l Part time 32.5 Hours per week l **International Sponsorship - this role is not open to international sponsorship (Shortage Occupations only) An Apprentice Business Administrator Level 3 is required to join our team. We are looking for someone who is self-motivated with great communication and IT skills...


  • Preston, United Kingdom Peel Solutions Full time

    We are currently recruiting A Receptionist based in Hutton, Preston. **Responsibilities**: - To greet, welcome and direct visitors effectively and courteously. - To be aware of and monitor the security measures in place whilst checking identification and ensuring there is no unauthorised access to the building. - Ensuring all meeting rooms are presentable...

  • Team Administrator

    4 weeks ago


    Preston, United Kingdom Lancashire & South Cumbria NHS Foundation Trust Full time

    Do you have excellent typing skills, administration and communication skills? Are you approachable and a team player? Do you have experience of Microsoft Office packages? An exciting opportunity has arisen for a highly motivated individual to join ouradministration teams for a 12 month secondment. The secondment is advertised at 22.5 hours perweek. The post...

  • Receptionist

    4 weeks ago


    Preston, United Kingdom Peel Recruitment & Training Solutions Ltd Full time

    We are currently recruiting A Receptionist based in Hutton, Preston. **Responsibilities**: - To greet, welcome and direct visitors effectively and courteously. - To be aware of and monitor the security measures in place whilst checking identification and ensuring there is no unauthorised access to the building. - Ensuring all meeting rooms are presentable...


  • Preston, United Kingdom Lancashire County Council Full time

    **Ref** - SCH4594**Number of Posts** - 1**Grade** - Apprenticeship Pay Scale £10.50 per hour.**Term** - Part-time.**PerM/FTC** - Fixed Term Contract.**Required** - (ASAP ).**Hours** - 32.5 hours a week.**Closing Date** - 18/09/2023.Location Kirkham Pear Tree School, 29 Station Road, Kirkham, Preston, Lancashire, PR4 2HA (849 on roll) Tel: 01772...


  • Preston, United Kingdom HM Courts and Tribunals Service Full time

    **Details**: **Reference number**: - 328509**Salary**: - £21,149- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Administrative Assistant- AA**Contract type**: - Permanent**Type of role**: - Operational Delivery**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of jobs available**: -...

  • Usher

    7 days ago


    Preston, United Kingdom Ministry of Justice Full time

    Salary 1 - £21,149 Number of jobs available 1 - 3 Detail of reserve list 1 - 12 Months Region 1 - North West City/Town 1 - Preston Building/Site 1 - PRESTON COMBINED PRESTON, PR1 2LL, PRESTON MAGISTRATES PRESTON, PR1 2RD Grade 1 - AA Organisation Grade for MoJ 1 - AA Post Type 1 - Permanent Working Pattern 1 - Full Time, Part Time, Part Time/Job...


  • Preston, United Kingdom Alston View Nursing and Residential Home Full time

    DRIVEN BY A COMMITMENT TO DELIVER THE HIGHEST QUALITY OF CARE Gray Care Group are a family run provider who strive to create an environment where the care of our residents and colleagues is at the front and centre of all we do. Enriching the lives of those who we are fortunate enough to share our homes with is at the forefront of what we do. Our...


  • Preston, United Kingdom NHS Lancashire and South Cumbria Integrated Care Board (125) Full time

    Job summary The Trauma Informed Administrator role will deliver an effective and competent level of clerical support and consistently deliver a "client-focused" service which promotes good customer service and effective working relationships. Main duties of the job Act as first point of contact for the department, dealing with routine and...


  • Preston, United Kingdom Alpha Designs Full time

    **Business Administration Apprentice Level 3** **Brief overview of the apprenticeship (350 characters including spaces)** We are looking for a responsible Administrative Assistant to perform a variety of administrative and clerical tasks. Duties of the Administrative Assistant include providing support to our managers, employees, and clients, assisting in...

  • Frontline Assistant

    12 hours ago


    Preston, United Kingdom Lancashire County Council Full time

    Salary £23,152 - £23,893 Per annum | Permanent, Full Time, 37 hours per week | Registration Service | Pay Award Pending **International Sponsorship **- this role is **not **open to international sponsorship **Registration Service: Frontline Assistant** Preston Office **We are currently recruiting ** A **Frontline Assistant **to work at **Preston...


  • Preston, United Kingdom Zebra Technologies Full time

    **Remote Work: No** **Overview**: At Zebra, we extend the edge of possibility by shaping the future of work on the front line—reinventing how businesses run and moving society forward. We are a community of changemakers, innovators and doers who come together to deliver a performance edge to the front line of business. We develop new technologies and...

  • Master Data

    4 days ago


    Preston, United Kingdom ForFarmers Full time

    A rare opportunity has arisen to join our small, well established, friendly team based in Preston as a Master Data and Pricing Assistant Master Data & Pricing Assistant - Location Preston, full time_ What will you do? The Master Data & Pricing Assistant will work alongside the Master Data and Pricing Team to provide support across the UK Business in all...

  • Frontline Assistant

    4 weeks ago


    Preston, United Kingdom Lancashire County Council Full time

    Salary £23,114 - £23,893 per annum Pro Rata | Permanent, Part Time, 22.2 hours per week | Certificate Services | **We are currently recruiting ** A **Frontline Assistant **to work in our **Certificates Services Office, **providing clerical, administrative and technical support relating all aspects of the Lancashire Certificate Service. This is a...