Facilities Coordinator

7 months ago

East London, United Kingdom Ballymore Full time

**Facilities Coordinator - Permanent, Blackwall (E14)**

Hours: 40 per week, 08.30am - 17.30pm Monday to Friday

**Duties & Responsibilities**
- Reporting into the Facilities Manager (FM) and working with him/her to ensure the smooth running of the estate and the delivery of excellent customer service to residents and commercial tenants.
- Day-to-Day administrative record-filing for all compliance paperwork.
- Coordinating with staff, consultants and external contractors operating on the development.
- Engaging resource from the estate management team as required to deliver facilities services.
- Update, amend, maintain & manage the information for developments Facilities & Compliance paperwork.
- Coordination of contractors, consultants and service partners on site in line with the centrally defined contract mechanisms in the Facilities Manager absence.
- E-mail correspondence & communication on behalf of FM department on site.
- Attend & minute meetings as required.
- Maintain Insurance correspondence, records & tracker information at all times.
- Liaising with the estate's team & the support office as required.
- Produce new templates / improve on old ones as requested by the Facilities Manager.
- Local auditing of infrastructure and building services including fire and security systems, water hygiene, vertical transport, utilities and critical plant in line with the compliance tracker / PPM calendar.
- Monitor health, safety & compliance activities across the estate in accordance with the
- Health and Safety strategy.
- To assist in the mobilisation, delivery and coordination of project works on site.
- To provide facilities-related advice and support to the estate management team.
- To maintain clear reporting to the Facilities Manager & Facilities department ensuring the visibility of local infrastructure status and immediately escalate issues for further support as required.

**Skills & Experience**
- Experience working in facilities or estate management for a minimum of 3 years (Essential)
- Experience in the management of external suppliers, contractors and consultants covering a range of services (Essential)
- Experience of the management and coordination of health, safety and welfare (Essential)
- Familiarity with facilities documentation including O&M manuals, drawings, engineer reports, compliance certificates and PPM planners (Essential)
- Experience working in a project environment and the handover of new schemes (Desirable)
- Experience working alongside multiple soft services trades and disciplines in including Security, Valet, Concierge and Housekeeping (Desirable)
- Be polite and courteous at all times to colleagues and clients.
- Communicate verbally in a clear, concise and business-like manner.
- Make sure all written communication is presented in a professional manner ensuring grammar, spelling and format are appropriate for the recipient and purpose.
- Demonstrate the ability to make decisions both independently and collectively having first evaluated all options
- Ensure problems that arise are dealt with and solutions found to ensure delivery to clients.
- Assess own performance and attributes, actively seeking support to meet development needs and demonstrate an awareness of the impact on others.

We operate as an equal opportunities employer.

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