Game Master

2 weeks ago


London, United Kingdom Aim Escape Rooms Full time

**About us**

We are looking for enthusiastic and hard-working Game Masters to join our AIM team at our Aldgate East venue

**Who are we?**

**AIMEscape** is an immersive escape room, operating several indoor and outdoor experiences. We pride ourselves on providing the best customer experience in the industry and high-quality game design. We are very dedicated to bringing joy and a genuinely good time to our players.

Our work environment includes:

- Flexible working hours
- On-the-job training
- Casual dress

**About the Role**:
As a game master, your main responsibility is facilitating various games and making sure everything runs smoothly. You will be confident in communicating with our teams, giving a quick brief and explaining the rules, giving clues, and resetting the games for the next team.

**Key Responsibilities**:

- Opening and closing the venue
- Staging and setting up rooms
- Meet and greet customers upon arrival
- Provide introduction, rules, and story of each game
- Communicate with players through walkie-talkies
- Monitor games and provide hints and tips when needed
- Cheer for teams and take photos

**Qualifications**
- Previous game master experience (preferred but not essential)
- Customer service experience
- Acting or performing experience (preferred but not essential)
- Good problem-solving skills
- Perform well even under pressure
- Timekeeping and the ability to multi-task
- Interest in logic-related puzzles
- Positive attitude, easily approachable
- Fluent verbal and written English
-**:

- All applicants need to be able to work weekends, as these are our busiest times.**_
-**:

- All applicants must also be able to commute for early starts and late finishes. Earliest start time will be 9am and latest finish will be midnight.**_
-**:

- Shifts will vary week to week depending on bookings. We send out an availability list each week and allocate shifts depending on your availability and customer bookings.**_
- There will be opportunities to earn bonuses based on performance.

**Job Types**: Part-time, Permanent, Zero hours contract
Part-time hours: 4-32 per week

**Salary**: £9.50-£10.50 per hour

**Benefits**:

- Casual dress

Schedule:

- 8 hour shift
- Day shift
- Holidays
- Night shift
- Overtime
- Weekend availability

Supplemental pay types:

- Bonus scheme

Application question(s):

- Have you worked as a game master or in an escape room before?
- Are you able to work weekends and bank holidays, and late shifts?

**Experience**:

- acting/performance: 1 year (preferred)
- Customer Service: 1 year (preferred)

**Language**:

- English (required)

Shift availability:

- Day shift (required)
- Night shift (required)

Work Location: In person


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