Customer Support

6 months ago


Belfast, United Kingdom VANRATH Full time

Vanrath are working with an Innovative EV Company, assisting them with the recruitment of a **Customer Support** individual**.** The company has invested heavily in public Electrical Vehicle charging network infrastructure throughout Northern Ireland. Fantastic company to work in.

This is a Monday - Friday (9.00am - 5.00pm) position - **Permanent** position

This role will be based in the company's state of the art Dargan Crescent (**North Belfast**) office

**Salary**

£23,000 + other Additional Benefits (Top Company) + Fantastic work benefits and Environment..

**Responsibilities**
- Effectively addressing customer concerns and working with internal teams to find solutions.
- Ongoing training and knowledge of EV products and services, as well as assisting customers with the ordering process.
- Basic technical support, troubleshooting, and gathering customer feedback
- Accurately document customer interactions in the CRM system.
- Educating customers about the advantages of EVs, working with the sales and technical teams to provide a smooth and satisfactory customer experience.
- Follow health, safety, and company policies...

**The Ideal Person**
- Proven experience in customer service with strong communication and interpersonal skills.
- Skilled at analysing and resolving customer issues, can adapt to changes in a fast-paced environment...
- INDJG_

**Job Types**: Full-time, Permanent

**Salary**: £22,000.00-£23,000.00 per year

**Benefits**:

- Company pension

Schedule:

- Monday to Friday

Application question(s):

- Does the Dargan Crescent address suit yourself?

Work Location: In person

Reference ID: xbfg-VRATH



  • Belfast, United Kingdom Customer Labs Full time

    Role Overview:As a Warehouse Support Role at Customer Labs, you will play a crucial part in ensuring the smooth operation of our warehouse.">Key Responsibilities:Pre-pick parts and accessories to support efficient job completionHandle customer enquiries and support our technicians in the workshopRequirements:A minimum of [Estimated Salary: £28,000] per...

  • Parts Advisor

    3 weeks ago


    Belfast, United Kingdom Customer Labs Full time

    Job Summary:Customer Labs seeks a skilled Parts Advisor to work in their fleet maintenance team. The ideal candidate will have experience working in a commercial vehicle dealership and possess a good working knowledge of MS Office and ideally ADP/Kerridge.Key Responsibilities:• Pre-picking parts and accessories to ensure smooth flow of jobs through the...


  • Belfast, United Kingdom Customer Labs Full time

    Job Summary: We are seeking a Commercial Vehicle Technician Assistant to join our team at Customer Labs. The successful candidate will be responsible for handling customer enquiries and supporting our technicians in the workshop.">Key Responsibilities:Handle incoming and outgoing customer communications via phone, email, or in-personSupport technicians in...


  • Belfast, United Kingdom Customer Labs Full time

    Job Overview: As a Parts Counter Specialist at Customer Labs, you will be working in a fast-paced commercial vehicle dealership environment. This role is responsible for pre-picking parts and accessories to ensure smooth job flow in the workshop.">Key Responsibilities:Pre-pick parts and accessories to support efficient job completion

  • Customer Advisor

    2 days ago


    Belfast, United Kingdom Hays Business Support Full time

    Your new company and role This organisation is a leading national bank that has offices based throughout Ireland and Northern Ireland. They offer excellent additional benefits and understand the importance of work-life-balance. In this role, you will be based in Belfast. There is the possibility that after 3 months, you might have the opportunity to work...


  • Belfast, United Kingdom Samsung Support Centre | Belfast Full time

    **Company description** Samsung Support Centre | Belfast We are a Samsung Support Centre based in Northern Ireland. We are proud to be the only Samsung Support Centre in Belfast offering same day repair to walk-in customers. We repair all, in and out of warranty, Samsung Smart Phones, Tablets and Wearables with the fastest possible lead time. **Job...

  • Customer Support

    5 months ago


    Belfast, United Kingdom Air Products Full time

    We’re Recruiting Regional Retail and Customer Support - UKI Ireland & Scotland (covering Scotland and Ulster). Home based with car provided. An exciting opening is now available for a process and customer focused professional. The Regional Retail and Customer Support role is responsible for providing support to the retail channel and end customers in...


  • Belfast, United Kingdom Horizon Property Support Ltd Full time

    Horizon Property Support Ltd is seeking a skilled Event Steward to join its Events Team. This is a zero hours contract role, working at various locations throughout Northern Ireland, including evenings and weekends, to provide exceptional customer service and ensure the safety of customers and staff.Duties and ResponsibilitiesEnsure the safety and security...


  • Belfast, United Kingdom Meridian Business Support Limited Full time

    About the RoleWe are seeking an experienced sales professional to join our team as an Internal Sales Person. As a key member of our team, you will be responsible for managing a portfolio of current customers while proactively targeting and developing new customers into profitable accounts.Key ResponsibilitiesManage a live portfolio of current customers,...


  • Belfast, United Kingdom Meridian Business Support Limited Full time

    Business Development OpportunityWe are seeking a highly motivated Customer Acquisition Professional to join our team at Meridian Business Support Limited in Belfast.About the RoleThis is an exciting opportunity for a sales professional to work with one of the UK's leading distributors of electrical products and solution providers with over 250 branches...

  • Customer Support

    6 months ago


    Belfast, United Kingdom Black Fox Solutions Full time

    **Customer Support** **Belfast** **£23-27k (DOE)** Exciting opportunity for a someone looking to grow their career in the tech industry!! Join the sales team of a leading IT security company! Working Hours: 9-5.30pm M-F **The role**: - Deal with customer queries - Build relationships with internal teams, supplier and customers - Dealing with inbound...


  • Belfast, United Kingdom Meridian Business Support Limited Full time

    We are looking for an experienced Customer Acquisition Representative to join our Belfast branch:As a key member of our sales team, you will play a crucial role in driving business growth and developing strong relationships with clients.About the RoleThis is an excellent opportunity to join one of the UK's leading distributors of electrical products and...


  • Belfast, United Kingdom Kadence Full time

    There are few things that change everything, the world moving to hybrid working will be one of them. **Kadence** exists to make flexible work an advantage for organizations all over the world - powering a more positive, productive and personalized way of working. 9/10 of companies, $25tn of employee salaries and $22tn of office real estate is moving to...


  • Belfast, United Kingdom Locate A Locum Full time

    Role Overview The role demands a strong expertise in SaaS (Software as a Service) products and technical support, combined with a passion for delivering world-class service.The primary focus is on resolving customer issues promptly while consistently achieving exceptional levels of customer satisfaction.Delivering an outstanding customer experience is...


  • Belfast, United Kingdom Vickerstock Full time

    **Customer Support Advisor** We are working on behalf of a leading energy supplier, to recruit for a Customer Support Advisor on a permanent basis. The role will be part time 2 ½ days per week will be hybrid. The Customer Support Advisor role will be based in Airport Port Road in Belfast. **Your new role as a Customer Support Advisor will include**: -...


  • Belfast, United Kingdom Vickerstock Ltd Full time

    **Customer Support Advisor** We are working on behalf of a leading energy supplier, to recruit for a Customer Support Advisor on a permanent basis. The role will be part time 2 ½ days per week (hybrid). The Customer Support Advisor role will be based in Airport Port Road in Belfast. **Your new role as a Customer Support Advisor will include**: - Provide...


  • Belfast, United Kingdom Hayward Hawk Professional Services Full time

    **Hayward Hawk **are working in partnership with a reputable renewable energy provider within Belfast who are seeking a Customer Support Executive to join their team. **The role**: As a Customer Service Support Executive, you will represent our client's commitment to customer satisfaction. In this role, you will be responsible for engaging with customers...


  • Belfast, United Kingdom Uniphar Medtech Full time

    **Responsibilities**: - Meet and exceed customer expectations, providing exceptional service and support in a professional, knowledgeable, timely manner, as first internal point of contact for the customer. - Proactively and professionally respond and manage customer calls/queries - Process and manage Sales Orders and Purchase Orders timely and accurately,...


  • Belfast, United Kingdom Locate a Locum Full time

    Role OverviewThe role demands a strong expertise in SaaS (Software as a Service) products and technical support, combined with a passion for delivering world-class service. The primary focus is on resolving customer issues promptly while consistently achieving exceptional levels of customer satisfaction.Delivering an outstanding customer experience is...


  • Belfast, United Kingdom Locate a Locum Full time

    Job Description Role Overview The role demands a strong expertise in SaaS (Software as a Service) products and technical support, combined with a passion for delivering world-class service. The primary focus is on resolving customer issues promptly while consistently achieving exceptional levels of customer satisfaction. Delivering an outstanding...