Administrative Assistant

2 weeks ago


Colchester, United Kingdom Voice Study Centre Full time

The Voice Study Centre delivers high-quality online education and professional training. We utilise leading specialists from all over the world to contribute to our ongoing professional development program. Working in partnership with the University of Wales Trinity St David, we jointly deliver an MA in Professional Practice (Voice Pedagogy). Due to continued expansion, we’re looking to recruit an addition to our busy team.

**Job role**: Administrative Assistant (full time).

**Description**:
The vacancy is based at our offices in East Bergholt (Essex / Suffolk border), working full-time, 37.5 hours per week. You’ll be joining a team of eleven and will be working alongside five of them at the office.

Duties will include, but not restricted to the following:

- Routine financial processes.
- Ensuring customers pay on time and follow up on overdue invoices.
- Negotiating payment plans and setting up terms and conditions.
- Analysis and reporting on campaign results and customer demographics.
- Assistance with monthly internal / external student newsletters / detailing of forthcoming events
- Liaising with existing team on marketing and administrative priorities
- General office management, including taking calls and data entry.
- Administration and updating of our MA system.
- Assisting the Admissions team with administrative duties.
- Liaising with our accrediting university on relevant student matters.
- Assisting the Head of Student Support on matters relating to student welfare.
- Assisting the Lecturing team on assessment administration and course scheduling.

**Who we’re looking for**:
It is important that you have good written skills, can multitask in a quick and changing and sometimes challenging environment. You will need to be a proficient communicator with the ability to work independently on a wide range of tasks and be open to learning new skills and taking on new responsibilities.
- Excellent customer service skills.
- Natural attention to detail.
- Familiarity with the Microsoft Office suite of products.
- Excellent verbal communication skills.
- Active listening skills.
- Persistence and determination.
- Patience and the ability to remain calm in stressful situations.
- Willingness to learn new skills.

In return we’ll provide the opportunity to grow and progress within a dynamic and unique organisation.

Salary expectations: £23k per year

**Salary**: £23,000.00-£23,500.00 per year

**Benefits**:

- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus

**Education**:

- A-Level or equivalent (preferred)

Work Location: In person

Application deadline: 15/02/2024
Reference ID: Administrative Assistant



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