Community Administrator

3 months ago

Bodmin, United Kingdom Cornwall Partnership NHS Foundation Trust Full time

An interesting and varied job for an Administrator has become vacant within Bodmin and 3 Harbours Community Nursing Team, which will include travelling to Par to provide support to that team for which mileage is paid.

We are seeking an enthusiastic and experienced administrator whose primary function will be to support the clinical nursing team in placing clinical orders, inputting to a range of patient and staff electronic systems, patient message relaying, scanning, typing and filing. Support to the team will include inputting to rosters, monitoring and maintaining registers and databases and ordering of pharmacy and continence products. Based at Bodmin Health Office, the administrator will manage the Outpatient schedule and complete costings for clinics, report repairs as required for the site, undertake and record basic estates duties. There is an element of patient facing contact.

Essential skills and knowledge required for this role include ability to prioritise tasks and complete to timescales, be accurate and competent across the range of Microsoft packages and enjoy variety within the job.

The successful applicant will be articulate and confidential and have a keen eye for detail and above all be confidential, kind and enjoy working within team.

This job is offered as both full time and part time, covering up to 37.5 hours per week to be worked Monday to Sunday.
- Managing team diaries
- Arranging meetings, preparing agenda, venues and refreshments
- Note taking and distributing papers
- Booking training
- Assist with HR and recruitment paperwork
- Act as first point of contact for telephone and face to face enquiries by patients, their relatives and carers, health and social care professionals, referrers and the general public
- Direct patients, visitors and colleagues around clinic to correct department
- Take bookings and be aware of room usage throughout clinic.
- Photocopying various documentation
- Answer telephone, deal with enquiries, direct as appropriate, take accurate messages and forward to relevant person/department.
- This also includes answering the main clinic telephone line which should be answered at all times promptly and in a polite and courteous manner.
- Sorting of incoming mail and distributing to addressed department / individual.
- Franking or sending post internally to nearest site with franking facility / taking urgent mail to nearest Post Office/Post Box for sending.
- Faxing documents as required

We’re an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people’s physical and mental health. We also provide specialist support to people with dementia or a learning disability.

We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.
Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.

We work in people's homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.

Just over 532,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increases the numbers of people who use our services.

For full information of the roles and responsibilities of this role, please see the attached job description and person specification.

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