Case Administrator

3 weeks ago

Birmingham, United Kingdom Ministry of Justice Full time

**Case Administrator - West Midlands - 73068**
**£19,087 - £23,182**
**Birmingham**:
**Overview of the job**

This is an administrative job within the Probation Service.

**Summary**

The job holder will provide administrative support within the Probation Service (PS), ensuring that staff and people on probation are supported through efficient processes, maintaining administration systems within specified timescales in order to promote the achievement of team and Divisional objectives.

In line with PS policies and procedures, the job holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do.

This role may involve some out of hours work.

The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position.

**Responsibilities, Activities & Duties**

The job holder will be required to carry out the following responsibilities, activities and duties:

- Responsible for setting up and maintaining accurate people on probation and victim information on relevant approved databases.
- Ensure the effective administration of referrals to and relationships between offender management, victims, interventions, service providers and external agencies and partnerships to enhance positive outcomes, manage risk, and reduce reoffending.
- Prepare, maintain and collate case and other records, files and management information, in accordance with the standards required.
- Provide cover for an effective and efficient reception and telephone enquiry service.
- Act as single point of contact within unit for specialist area of work as required.
- Deal fairly, effectively and firmly with a range of people on probation, some of whom may be in crisis, distress or who may display inappropriate or aggressive behaviour, and to seek appropriate support in accordance with the circumstances and office procedures.
- Make practical arrangements such as appointments, directions, etc., for the implementation of the Sentence Plan.
- Carry out enforcement administration as required.
- Where necessary, issue petty cash/vouchers/warrants for travel costs etc, maintaining appropriate records in line with local office financial procedures.
- Organise the availability of appropriate equipment, materials, and facilities for activities relating to the management of cases.
- Report faulty equipment and/or materials to Manager and arrange for replacement/repair as agreed.
- Maintain appropriate systems to ensure the effective use of general unit resources and make recommendations for improvement as necessary.
- Undertake specific Visor administration tasks in accordance with the procedures.
- Attend meetings as appropriate. Provide support to meetings as required including organising agenda, taking and distributing notes/minutes and action points.
- Ensure all activities are conducted in accordance with Health and Safety policies and procedures, undertake equipment tests as required.
- Provide cover within the unit and to other units within the LDU and Division as appropriate.
- Carry out safeguarding children duties in accordance with the PS statutory responsibilities and agency policies.
- Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes, challenge anti-social behaviour and attitudes.
- To work within the aims and values of PS and HMPPS.

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.

An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh.

**Behaviours**
- Delivering at Pace
- Making Effective Decisions
- Working Together
- Changing and Improving
- Managing a Quality Service

**Ability**
- Ability to use databases
- Good keyboard and IT skills including proficiency in MS Office Word, and basic skills in Excel
- Possess basic numeric skills

**Experience**
- Strong communication skills (verbal and written) and ability to communicate effectively with a wide range of individuals, including those who may present difficult or aggressive behaviour
- Use and work on own initiative

**Salary**:
£19,087 - £23,182

**Additional Information**:
**Working Arrangements & Further Information**

Standard working hours are 37 hours per week excluding breaks which are unpaid.

**Benefits**

The MoJ offers a range of benefits:
**Annual Leave**

Annual leave is 25 days on appointment and will increase to 30 days after five years’ service, plus public holidays. Leave for part-time and job share posts will be calculated on a pro-rata basis

*

  • Case Coordinator

    6 days ago

    Birmingham, United Kingdom Medical Expert Witness Alliance (MEWA) LLP Full time

    THE JOB IS BASED AT MEWA LLP PURE OFFICES, OLDBURY Medical Expert Witness Alliance (MEWA) LLP provides cost-effective expert witness services for all Medical, Clinical, Non-Clinical and Forensic specialities with input from established independent experts. We offer an exciting opportunity for you to join a fast-growing organisation to develop your...

  • Case Coordinator

    4 weeks ago

    Birmingham, United Kingdom Medical Expert Witness Alliance (MEWA) LLP Full time

    THE JOB IS BASED AT MEWA LLP PURE OFFICES, OLDBURY Medical Expert Witness Alliance (MEWA) LLP provides cost-effective expert witness services for all Medical, Clinical, Non-Clinical and Forensic specialities with input from established independent experts. We offer an exciting opportunity for you to join a fast-growing organisation to develop your...

  • Case Administrator

    2 weeks ago

    Birmingham, United Kingdom DAC Beachcroft Full time

    Job Introduction We are looking for a Case Administrator to join our Vehicle Hire Fraud Team in Birmingham or Newport. If you are a recent graduate with experience in administration or have worked as an administrator in the past and want a new challenge in the legal sector, this role could be for you. **What you will do** - Assisting with the set-up of new...

  • Case Administrator

    5 days ago

    Birmingham, United Kingdom DAC Beachcroft Full time

    **What you will do** - Assisting with the set-up of new files in the case management system - To assist with the running of files to ensure deadlines are met and cases managed proactively to conclusion - Ensure work is carried out effectively to meet the needs of the clients and the commercial requirements of the firm to include: - Adherence to internal and...

  • Clinical Case Manager

    1 week ago

    Birmingham, United Kingdom Bush and Company Rehabilitation Full time

    Contract Type: Permanent Well support you in your new role and settling into the medico-legal sector by enrolling you into our case management and clinical mentorship programme, and being on hand to answer any questions you may have. Bush & Co is one of the UKs leading expert witness, immediate needs assessment and case management and rehabilitation...

  • Clinical Case Manager

    7 days ago

    Birmingham, United Kingdom Bush and Company Rehabilitation Full time

    Contract Type: Permanent Well support you in your new role and settling into the medico-legal sector by enrolling you into our case management and clinical mentorship programme, and being on hand to answer any questions you may have. Bush & Co is one of the UKs leading expert witness, immediate needs assessment and case management and rehabilitation...

  • Central Referrals Unit Case Administrator in

    4 weeks ago

    Birmingham, United Kingdom Ministry of Justice Full time

    Salary 1 - £20,126 - £24,225 Number of jobs available 1 - 1 Detail of reserve list 1 - 12 Months Region 1 - West Midlands City/Town 1 - Birmingham Building/Site 1 - NMS Centre City Tower (19th), B5 4UA Grade 1 - Other Organisation Grade for HMPPS 1 - NPS Pay Band 2 National Post Type 1 - Permanent Working Pattern 1 - Full Time, Flexible...

  • 73608- Central Referrals Unit Case Administrator

    6 days ago

    Birmingham, United Kingdom Ministry of Justice Full time

    **73608- Central Referrals Unit Case Administrator - 1 x Full-Time Fixed Term & 1 x Part-Time Permanent - 73608** **£20,126 - £23,182** **Birmingham**: **We are looking to recruit to fill a Fixed Term (18 months) Full-Time role and a Permanent Part-Time role.**: **For the Full-Time role, successful internal applicants would be seconded for 18 months so,...

  • Case Progression Officer

    3 weeks ago

    Birmingham, United Kingdom West Midlands Police Full time

    This Case Progression Officer is part of the Business Support job family. Roles in this family are characterised by the provision of a range of services in support of the whole of West Midlands Police. The work may involve administrative support, specialist advice, project management and the development and implementation of systems or policy, in order to...

  • Case Administrator

    5 days ago

    Birmingham, United Kingdom DAC Beachcroft Full time

    **What’s in it for you?** - A well-rounded remuneration package (which includes private medical insurance, income protection insurance and discounted gym membership, amongst many other benefits) - Opportunities for growth and progression including professional funding - In person and remote social events - Opportunity to get involved in a range of...

  • Administrative Assistant

    4 weeks ago

    Birmingham, United Kingdom The Salvation Army Full time

    **Please note; this is a Fixed Term position until 28 June 2025 (with possibility of extension)** **Working hours**:Monday to Friday - Maximum 35 hrs per week (Shifts as detailed: 9am - 5pm or 12pm - 10pm) **Interview date**: To be confirmed One of the UK’s most inspiring and best known faith-based organisations is looking for meticulous...

  • Insolvency Administrator

    4 weeks ago

    Birmingham, United Kingdom LBK Insolvency Solutions Ltd Full time

    Due to the rapid growth of our Insolvency Practice, we are currently seeking an additional experienced Insolvency administrator to assist us in managing a portfolio of corporate insolvency cases. Working within a well-established department, you will gain further exposure to formal insolvency cases whilst also working on some advisory projects. Reporting to...

  • Payroll Administrator

    5 days ago

    Birmingham, United Kingdom Portfolio Payroll Limited Full time

    Our client, a leading Bureau are looking to hire a Payroll Administrator on a 4-month FTC. They are looking for a payroll professional who can start immediately to join their growing team. You'll be acting as first line support for all payroll queries, making sure that they are resolved in a timely manner and recorded accurately on the system. The role...

  • Er Administrator

    4 weeks ago

    Birmingham, United Kingdom Mitie Full time

    **Job Objectives and Responsibilities** To provide and deliver an accurate and efficient customer focused ER Administration Service to all current Mitie employees and future Mitie employees, ensuring SLA's and compliance are maintained across a wide range of queries. **Main Duties** - To provide a high level of ER administration service to all line...

  • Payroll Administrator

    5 days ago

    Birmingham, United Kingdom Portfolio Payroll Limited Full time

    Our client, a leading Bureau are looking to hire a Payroll Administrator on a 4-month FTC. They are looking for a payroll professional who can start immediately to join their growing team.You'll be acting as first line support for all payroll queries, making sure that they are resolved in a timely manner and recorded accurately on the system.The role will...

  • Payroll Administrator

    3 days ago

    Birmingham, United Kingdom Portfolio Payroll Limited Remote Work Freelance Full time

    Our client, a leading Bureau are looking to hire a Payroll Administrator on a 4-month FTC. They are looking for a payroll professional who can start immediately to join their growing team.You'll be acting as first line support for all payroll queries, making sure that they are resolved in a timely manner and recorded accurately on the system.The role will...

  • Legal Administrator

    5 days ago

    Birmingham, United Kingdom Katie Bard (Angela Mortimer Plc) Full time

    A leading law firm based in Birmingham City Centre are looking to bring onboard a Legal Administrator into an exciting, varied role! This is an incredibly promising opportunity to join an established organisation, in an all-round role that will allow youto utilise your existing experience and develop your skills further! Your key responsibilities will...

  • Payroll Administrator

    4 days ago

    Birmingham, United Kingdom Portfolio Payroll Limited Full time

    Our client, a leading Bureau are looking to hire a Payroll Administrator on a 4-month FTC. They are looking for a payroll professional who can start immediately to join their growing team. You'll be acting as first line support for all payroll queries, making sure that they are resolved in a timely manner and recorded accurately on the system. The role...

  • Senior Administrator

    4 weeks ago

    Birmingham, United Kingdom Aimée Willow Connex Full time

    The Role We are looking for a Senior Insolvency Case Administrator with at least 3 years’ experience in corporate insolvency to join our Birmingham Office. The role will predominately involve a mixture of Liquidations, Receiverships and Administrations alongside assisting with review and advisory work. The Responsibilities Involvement in client meetings...

  • Senior Administrator

    4 weeks ago

    Birmingham, United Kingdom Aimée Willow Connex Full time

    The Role We are looking for a Senior Insolvency Case Administrator with at least 3 years’ experience in corporate insolvency to join our Birmingham Office. The role will predominately involve a mixture of Liquidations, Receiverships and Administrations alongside assisting with review and advisory work. The Responsibilities Involvement in client meetings...