Case Administrator

3 weeks ago


Birmingham, United Kingdom DAC Beachcroft Full time

**What’s in it for you?**
- A well-rounded remuneration package (which includes private medical insurance, income protection insurance and discounted gym membership, amongst many other benefits)
- Opportunities for growth and progression including professional funding
- In person and remote social events
- Opportunity to get involved in a range of Environmental, Social and Governance (ESG) activities

**What you will do**
- To assist with the set-up of new files in the case management system
- To assist with the running of files to ensure deadlines are met and cases managed proactively to conclusion
- Ensure work is carried out effectively to meet the needs of the clients and the commercial requirements of the firm to include:

- Adherence to internal and client SLAs and KPIs
- Achievement of agreed financial targets
- Submit payment requests
- Chase settlement payments
- Liaise with Opponent Solicitors and other Third Parties
- Manage Court Portal
- Manage client daily reports / weekly reports
- Daily client queries / adhoc requests

**Who you are**
- Practical experience of file management
- Good telephone manner
- Organised and able to prioritise and manage a constantly changing workload
- Excellent attention to detail
- Able to make decisions within own areas of responsibility
- Ability to work on own initiative without close supervision
- A co-operative team player who is able to work effectively within a pressurised environment and to tight deadlines
- Excellent communication skills with a positive and enthusiastic approach to your work
- Experience of using a case management system preferred but not essential
- Experience of finance systems preferred but not essential
- Demonstrates alignment with the Firm’s Cultural Principles (Clear, Creative, Determined and Supportive).

**About DAC Beachcroft**

**What you need to know about applying


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