Case Administrator

3 weeks ago


Birmingham, United Kingdom Ministry of Justice Full time

Salary 1
- £20,126 - £24,225

Number of jobs available 1
- 15

Detail of reserve list 1
- 12 Months

Region 1
- West Midlands

City/Town 1
- Birmingham

Building/Site 1
- BIRMINGHAM CROWN COURT BIRMINGHAM, B4 7NA, NPS 76 WALSALL ROAD BIRMINGHAM, B42 1SF, NPS 826 BRISTOL ROAD BIRMINGHAM, B29 6NA, NPS CENTENARY HOUSE BIRMINGHAM, B33 0NL, NMS Centre City Tower (1st), B5 4UA

Grade 1
- Other

Organisation Grade for HMPPS 1
- NPS Pay Band 2 National

Post Type 1
- Permanent

Working Pattern 1
- Full Time

Role Type 1
- Administration / Corporate Support

Job description 1

**Overview of the job**

This is an administrative job within the Probation Service.

**Summary**

The job holder will provide administrative support within the Probation Service (PS), ensuring that staff and people on probation are supported through efficient processes, maintaining administration systems within specified timescales in order to promote the achievement of team and Divisional objectives.

In line with PS policies and procedures, the job holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do.

This role may involve some out of hours work.

The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position.

**Responsibilities, Activities & Duties**

The job holder will be required to carry out the following responsibilities, activities and duties:

- Responsible for setting up and maintaining accurate people on probation and victim information on relevant approved databases.
- Ensure the effective administration of referrals to and relationships between offender management, victims, interventions, service providers and external agencies and partnerships to enhance positive outcomes, manage risk, and reduce reoffending.
- Prepare, maintain and collate case and other records, files and management information, in accordance with the standards required.
- Provide cover for an effective and efficient reception and telephone enquiry service.
- Act as single point of contact within unit for specialist area of work as required.
- Deal fairly, effectively and firmly with a range of people on probation, some of whom may be in crisis, distress or who may display inappropriate or aggressive behaviour, and to seek appropriate support in accordance with the circumstances and office procedures.
- Make practical arrangements such as appointments, directions, etc., for the implementation of the Sentence Plan.
- Carry out enforcement administration as required.
- Where necessary, issue petty cash/vouchers/warrants for travel costs etc, maintaining appropriate records in line with local office financial procedures.
- Organise the availability of appropriate equipment, materials, and facilities for activities relating to the management of cases.
- Report faulty equipment and/or materials to Manager and arrange for replacement/repair as agreed.
- Maintain appropriate systems to ensure the effective use of general unit resources and make recommendations for improvement as necessary.
- Undertake specific Visor administration tasks in accordance with the procedures.
- Attend meetings as appropriate. Provide support to meetings as required including organising agenda, taking and distributing notes/minutes and action points.
- Ensure all activities are conducted in accordance with Health and Safety policies and procedures, undertake equipment tests as required.
- Provide cover within the unit and to other units within the LDU and Division as appropriate.
- Carry out safeguarding children duties in accordance with the PS statutory responsibilities and agency policies.
- Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes, challenge anti-social behaviour and attitudes.
- To work within the aims and values of PS and HMPPS.

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.

An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh.

**Behaviours**
- Delivering at Pace
- Making Effective Decisions
- Working Together
- Changing and Improving
- Managing a Quality Service

**Ability**
- Ability to use databases
- Good keyboard and IT skills including proficiency in MS Office Word, and basic skills in Excel
- Possess basic numeric skills

**Experience**
- Strong communication skills (verbal and written) and ability to communicate effectively with a wide range of individuals, including those who may present difficult or aggressive behaviour
-


  • Case Administrator

    4 weeks ago


    Birmingham, United Kingdom Ministry of Justice Full time

    **Case Administrator - West Midlands - 73068** **£19,087 - £23,182** **Birmingham**: **Overview of the job** This is an administrative job within the Probation Service. **Summary** The job holder will provide administrative support within the Probation Service (PS), ensuring that staff and people on probation are supported through efficient processes,...

  • Case Administrator

    4 weeks ago


    Birmingham, United Kingdom DAC Beachcroft Full time

    Job Introduction We are looking for a Case Administrator to join our Credit Hire & Repaid Team in Birmingham or Newport. If you are a recent graduate with experience in administration or have worked as an administrator in the past and want a new challenge in the legal sector, this role could be for you. **What you will do** - Assisting with the set-up of new...


  • Birmingham, United Kingdom Teneo external feed for LinkedIn Full time

    **The Role**: The role is within a growing and dynamic centralised Insolvency Delivery Team ("IDT") supporting all Teneo offices on all insolvency assignments. The role will be within sub-teams with each team dealing with c.50 cases and managing the day to day aspects of all new and existing insolvency cases. **The Financial Advisory Team at...

  • Case Administrator

    4 weeks ago


    Birmingham, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 279067**Salary**: - £19,087 - £23,182**Job grade**: - Other- NPS Pay Band 2 National**Contract type**: - Permanent**Type of role**: - Other**Working pattern**: - Full-time, Part-time**Number of jobs available**: - 12Contents Location About the job **Benefits**: Things you need to know Location - This position...

  • Case Administrator

    1 month ago


    Birmingham, United Kingdom DAC Beachcroft Full time

    Job Introduction DAC Beachcroft is looking to recruit an additional Case Administrator to join our Motor Injury Team within our Claims Solutions Group (CSG). Our large multi-jurisdictional team, whose clients are a mix of leading names in the insurance industry as well as household name corporates, deal with all aspects of defendant litigation, to include...

  • Clinical Case Manager

    2 weeks ago


    Birmingham, United Kingdom Bush and Company Rehabilitation Full time

    Contract Type: Permanent Well support you in your new role and settling into the medico-legal sector by enrolling you into our case management and clinical mentorship programme, and being on hand to answer any questions you may have. Bush & Co is one of the UKs leading expert witness, immediate needs assessment and case management and rehabilitation...

  • Clinical Case Manager

    2 weeks ago


    Birmingham, United Kingdom Bush and Company Rehabilitation Full time

    Contract Type: Permanent Well support you in your new role and settling into the medico-legal sector by enrolling you into our case management and clinical mentorship programme, and being on hand to answer any questions you may have. Bush & Co is one of the UKs leading expert witness, immediate needs assessment and case management and rehabilitation...

  • Case Admin

    2 days ago


    Birmingham, United Kingdom Brook Street Full time

    Our public sector client are seeking a temporary staff member to join their dynamic team as a Case Administrator based in their Birmingham Kitts Green office. This role is initially a temporary position of 3 months although is likely to be extended further beyond that. The role is a full-time position, Monday - Friday, 37 hours per week. Generally normal...

  • Case Admin

    3 weeks ago


    Birmingham, United Kingdom Brook Street UK Full time

    One of our public sector clients are looking for a temporary worker to join their team as a Case Administrator based in their Birmingham City Centre offices. This is initially a temporary role of 3 months although this likely to be extended after that. The role is a full-time position, Monday - Friday, 37 hours per week. normal working hours will be around...


  • Birmingham, United Kingdom Levitate Recruitment Full time

    **Job ID: SLMD01**: **Insolvency Administrator**: **Birmingham**: **£24,000 to £28,000 + benefits + annual bonus**: **JOB DESCRIPTION**: Due to an internal promotion, this Insolvency Specialist is seeking an additional Insolvency administrator to assist them in managing a portfolio of both corporate and personal insolvency cases. Working within a...

  • Payroll Administrator

    2 weeks ago


    Birmingham, United Kingdom Portfolio Payroll Limited Full time

    Our client, a leading Bureau are looking to hire a Payroll Administrator on a 4-month FTC. They are looking for a payroll professional who can start immediately to join their growing team. You'll be acting as first line support for all payroll queries, making sure that they are resolved in a timely manner and recorded accurately on the system. The role...

  • Payroll Administrator

    2 weeks ago


    Birmingham, United Kingdom Portfolio Payroll Limited Full time

    Our client, a leading Bureau are looking to hire a Payroll Administrator on a 4-month FTC. They are looking for a payroll professional who can start immediately to join their growing team.You'll be acting as first line support for all payroll queries, making sure that they are resolved in a timely manner and recorded accurately on the system.The role will...


  • Birmingham, United Kingdom Portfolio Payroll Limited Full time

    Our client, a leading Bureau are looking to hire a Payroll Administrator on a 4-month FTC. They are looking for a payroll professional who can start immediately to join their growing team. You'll be acting as first line support for all payroll queries, making sure that they are resolved in a timely manner and recorded accurately on the system. The...

  • Payroll Administrator

    2 weeks ago


    Birmingham, United Kingdom Portfolio Payroll Limited Remote Work Freelance Full time

    Our client, a leading Bureau are looking to hire a Payroll Administrator on a 4-month FTC. They are looking for a payroll professional who can start immediately to join their growing team.You'll be acting as first line support for all payroll queries, making sure that they are resolved in a timely manner and recorded accurately on the system.The role will...


  • Birmingham, United Kingdom Blue Arrow Full time

    Blue Arrow Coventry are currently recruiting for a NHS Administrator & Schedular based in central Birmingham. This is a full time position, working 37.5 hours per week, Monday to Friday. **The Role** - clinical) and administrative function, ensuring compliance with national and local policies and operating procedures. You will be the initial point of...

  • Senior Administrator

    1 month ago


    Birmingham, United Kingdom Aimée Willow Connex Full time

    The Role We are looking for a Senior Insolvency Case Administrator with at least 3 years’ experience in corporate insolvency to join our Birmingham Office. The role will predominately involve a mixture of Liquidations, Receiverships and Administrations alongside assisting with review and advisory work. The Responsibilities Involvement in client meetings...

  • Senior Administrator

    1 month ago


    Birmingham, United Kingdom Aimée Willow Connex Full time

    The Role We are looking for a Senior Insolvency Case Administrator with at least 3 years’ experience in corporate insolvency to join our Birmingham Office. The role will predominately involve a mixture of Liquidations, Receiverships and Administrations alongside assisting with review and advisory work. The Responsibilities Involvement in client meetings...

  • Senior Administrator

    1 month ago


    Birmingham, United Kingdom Aimée Willow Connex Full time

    The Role We are looking for a Senior Insolvency Case Administrator with at least 3 years’ experience in corporate insolvency to join our Birmingham Office. The role will predominately involve a mixture of Liquidations, Receiverships and Administrations alongside assisting with review and advisory work. The Responsibilities Involvement in client...

  • Senior Administrator

    4 weeks ago


    Birmingham, United Kingdom Aimée Willow Connex Full time

    The Role We are looking for a Senior Insolvency Case Administrator with at least 3 years’ experience in corporate insolvency to join our Birmingham Office. The role will predominately involve a mixture of Liquidations, Receiverships and Administrations alongside assisting with review and advisory work. The Responsibilities Involvement in client...

  • Senior Administrator

    1 month ago


    Birmingham, United Kingdom Aimée Willow Connex Full time

    The Role We are looking for a Senior Insolvency Case Administrator with at least 3 years’ experience in corporate insolvency to join our Birmingham Office. The role will predominately involve a mixture of Liquidations, Receiverships and Administrations alongside assisting with review and advisory work. The Responsibilities Involvement in client meetings...