Nhs Administrator and Schedular
4 weeks ago
Blue Arrow Coventry are currently recruiting for a NHS Administrator & Schedular based in central Birmingham. This is a full time position, working 37.5 hours per week, Monday to Friday.
**The Role**
- clinical) and administrative function, ensuring compliance with national and local policies and operating procedures.
You will be the initial point of contact in the office for clients, their relatives and other stakeholders, dealing with both routine and specialist enquiries with excellent customer service skills.
The post holder will be involved in all aspects of the CHC office functions which includes full administrative support as part of the All Age Continuing Healthcare Team.
**Key Responsabilities**
- To provide a full administration service to the CHC team. From initial referral, throughout the eligibility process and to support the requirements post panel administration
- To log referrals in order of priority according to process and create accurate patient records on the electronic system
- To input data on electronic system, to enable accuracy in reporting
- To deliver an effective and competent level of administration and/or clerical support and consistently deliver a "client-focused" service which promotes good customer service and effective working relationships.
- To arrange/schedule assessments and reviews for clinical colleagues, including contacting individuals, family members/representatives and other relevant professionals, as required
- To rearrange assessment case management and reviews for all cancelled appointments.
- Ensure assessors and case managers workload is on schedule
- Booking patient assessment, case management and reviews and having direct contact with distressed and anxious patients and their relatives, treating them with tact and dignity always
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
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