Case Administrator

3 weeks ago


Birmingham, United Kingdom DAC Beachcroft Full time

Job Introduction
DAC Beachcroft is looking to recruit an additional Case Administrator to join our Motor Injury Team within our Claims Solutions Group (CSG).

Our large multi-jurisdictional team, whose clients are a mix of leading names in the insurance industry as well as household name corporates, deal with all aspects of defendant litigation, to include catastrophic injury, pre-emptive advice and dispute resolution.

**About DACB -**

As well as offering high levels of flexibility and a great work life balance, we offer a well-rounded remuneration package (which includes private medical insurance, income protection insurance and discounted gym membership, amongst many other benefits) alongside real opportunities for growth and progression. We actively encourage colleagues to make use of our professional funding scheme to complete legal or business qualifications relevant to your role.

There are regular in person and remote social events organised for colleagues at DAC Beachcroft, not to mention the opportunity to get involved in a range of Environmental, Social and Governance (ESG) activities, including volunteering or becoming an ally for one of our inclusion and diversity or business network groups.

Main Responsibilities
- Assisting with the set-up of new files in the case management system
- To assist with the running of files to ensure deadlines are met and cases managed proactively to conclusion
- Ensure work is carried out effectively to meet the needs of the clients and the commercial requirements of the firm to include:

- Adherence to internal and client SLAs and KPIs
- Achievement of agreed financial targets
- Assisting with MI completion
- Assisting with updating Client portals
- Diarising Court directions
- Updating CRU certificates
- Obtaining and chasing medical records,
- Submitting payment requests
- Chasing orders and settlement cheques
- Liaising with Courts, Opponent Solicitors and other Third Parties
- Completing basic legal forms
- Organising and preparing for Counsel instructions
- Other administrative duties, as required
- IT literate
- Good telephone manner
- Organised and able to prioritise and manage a constantly changing workload
- Excellent attention to detail
- Able to make decisions within own areas of responsibility
- Ability to work on own initiative without close supervision
- A co-operative team player who is able to work effectively within a pressurised environment and to tight deadlines
- Excellent communication skills with a positive and enthusiastic approach to their work
- Experience of using a file management/ finance systems is preferred
- Demonstrates alignment with the Firm’s Cultural Principles (Clear, Creative, Determined and Supportive).

About The Company
We are a leading international legal business with over 2,500 colleagues and a diverse range of capabilities. We have 11 offices in the UK as well as offices in Dublin, Madrid, Paris, Singapore, Chile, Colombia, Mexico and Miami. We also have associations/alliances with firms in Malaysia, Brazil, Peru, Argentina, Central America, the USA, Australia and Germany.

We are a broad-based commercial firm with a strong heritage in insurance, health and real estate. This is complemented by a fast-growing Business Advisory capability. We represent a wide range of clients, ranging from household names to government departments and NHS bodies. We act for all of the UK’s top-ten insurers, we are market leaders in the provision of strategic, commercial and regulatory advice to providers and commissioners in the health sector, and in real estate we advise all of the UK’s top-12 housebuilders.

We have an impressive legal pedigree, with 142 Chambers UK 2021 practice area and individual lawyer rankings. In Legal 500 UK 2021, the firm received a top tier ranking for 37 of its practice areas, and 58 DACB lawyers were singled out in the ‘Leading Individual' rankings.

Our successes have been recognised by the legal industry and the markets in which we operate. These accolades include two top prizes in the ‘Excellence in Business Development’ and ‘Excellence in Technology & Innovation’ categories of the 2020 Law Society Excellence Awards - the highest accolade for law firms in England & Wales. Our health sector team won the ‘Crisis Management Team of the Year’ award at the 2020 British Legal Awards for its support to the NHS at the onset of the COVID-19 pandemic, and our Cyber & Data Risk team received the ‘Business Development Innovation Award’ at the 2020 Legal Innovation Awards, as well as ‘Cyber Law Firm of the Year’ at the prestigious Insurance Insider Cyber Rankings Awards, for its market-leading suite of digital tools to help our clients prepare for and respond to cyber and data risk crises.

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