Case Administrator

3 weeks ago


Birmingham, United Kingdom DAC Beachcroft Full time

**What you will do**
- Assisting with the set-up of new files in the case management system
- To assist with the running of files to ensure deadlines are met and cases managed proactively to conclusion
- Ensure work is carried out effectively to meet the needs of the clients and the commercial requirements of the firm to include:

- Adherence to internal and client SLAs and KPIs
- Achievement of agreed financial targets
- Assisting with MI completion
- Assisting with updating Client portals
- Diarising Court directions
- Updating CRU certificates
- Obtaining and chasing medical records,
- Submitting payment requests
- Chasing orders and settlement cheques
- Liaising with Courts, Opponent Solicitors and other Third Parties
- Completing basic legal forms
- Organising and preparing for Counsel instructions
- Other administrative duties, as required

**Who you are**
- IT literate
- Good telephone manner
- Organised and able to prioritise and manage a constantly changing workload
- Excellent attention to detail
- Able to make decisions within own areas of responsibility
- Ability to work on own initiative without close supervision
- A co-operative team player who is able to work effectively within a pressurised environment and to tight deadlines
- Excellent communication skills with a positive and enthusiastic approach to their work
- Experience of using a file management/ finance systems is preferred
- Demonstrates alignment with the Firm’s Cultural Principles (Clear, Creative, Determined and Supportive)


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