New Client Administrator
4 weeks ago
**Eventus Legal is seeking a New client Administrator to join the clinical negligence team in a well-recognised firm based in Altrincham, Greater Manchester. The law firm is well-recognised, not only for their unrivalled legal expertise but also for their innovative, empathetic and pioneering approach to their work. This is a full-time, hybrid working job position with fantastic employee benefits including 25 days annual leave, a healthcare cash plan, death in service, and a bonus scheme.**
**Role Responsibilities**
The incoming New Client Administrator will be a very talented and passionate legal professional, focused on providing excellent client service. You will be responsible for assisting the clinical negligence team on a varied caseload with the following tasks, but not limited to:
- Dealing with new client enquiries on the phone about possible claims
- Taking down all the details offered by the enquirer of the medical events that have occurred by completing the firm’s questionnaire
- Liaising with the department head, and reverting back to the enquirer to advise if their claim can be accepted or not
- Advise of next steps and process relevant paperwork
- Liaising with other team members and head of department ensuring that communication is always sustained
**Person specification**
Applications are sought from Administrators with at least 6 months of legal experience. You will be self-motivated with a “can-do” attitude and a positive outlook. You will possess the following skills and experience:
- Strong client service skills
- Organised and able to prioritise workload
- High ability to empathise with enquirers who have been through personal circumstances
- Strong attention to detail
- Excellent communication skills both written and verbal
- Strong IT skills
- Team player with the ability to be self-motivated and professional
**Benefits and Rewards**
- Hybrid working
- 25 days annual leave
- Healthcare cash plan
- Medicash
- Death in Service
- Bonus Scheme
**About the Company**
The incoming New client Administrator will be joining an outstanding, well-established law firm in Greater Manchester who are dedicated to creating the best outcome for their clients. The accredited firm have talented and dedicated employees whose expertise helps to deliver the best outcomes.
**Next Steps**
If this job isn't quite right for you but you are looking for a new position, please contact me using the details above for a confidential discussion about your career.
**Salary**: £21,000.00-£22,000.00 per year
**Benefits**:
- Work from home
Schedule:
- Monday to Friday
**Experience**:
- Administrative experience: 1 year (required)
Work Location: In person
Reference ID: 2779
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