Office Facilitator
7 days ago
Ingeus is all about people, our mission is to enable better lives. We specialise in delivering employment, health, justice and youth services, creating new and improved ways to support everyone daily and drive social change.
As the Office Facilitator covering our Knowsley site you will provide support to staff, participants and managers with a range of general administrative activities. This role is office based
You will be involved in all office administration support, quality and compliance checking for all paperwork and electronic records, support operations with both internal and external audits. You will also support any team activities such as workshop monitoring,with the opportunity to get involved in some delivery of training our participants to empower and encourage them on their journey towards starting and sustaining in work.
**Administration Support**
- Maintaining stationery supplies
- Managing participant payments, vouchers, BACS, managers credit card,
- Setting up suppliers and general office petty cash procedures.
- Managing all forms and supporting evidence for all participant payments.
- Processing of participant and contractual paperwork
- Maintaining and improving robust admin systems and procedures
- General day to day office maintenance: post, booking of interpreters/taxis, issuing, processing of paperwork
**Team Support**
- Supporting the collation of performance data against a range of key performance indicators, compliance and quality standards
- Tracking and monitoring of audit compliance documentation and provide a weekly progress report
- Providing feedback to Employment Key Workers relating to quality and completion of participant paperwork
- Monitoring participant feedback process and collate 'Good News Stories
- Monitoring workshops and analyse customer feedback
**Why join us?**
As an Ingeus employee, you will have access to a range of benefits such as 25 days annual leave plus bank holidays, life insurance, private medical care, company pension, online discount shopping, additional leave for personal development and community volunteering,the opportunity to buy those extra perks such as extra annual leave, critical illness cover, dental insurance and discounted gym membership, wellbeing services and more.
**This is a permanent office based role with a salary of £20,050 on offer.**
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