Operations Volunteering Officer

3 weeks ago


Newcastle upon Tyne, United Kingdom The Guide Dogs for The Blind Full time

**Reference **:002709

**Publication end date **:23/04/2023

**Employment Details**:
**Contractual hours**:
35.00

**Salary**:
£20,599 - £23,173 per annum + benefits

**Vacancy location**:
**Location**:
England, North East, Newcastle

**Vacancy details**:
**Directorate**:
Operations - North East

**Job Title**:
Operations Volunteering Officer

**Job Level**:
Support Provider

**Contract type**:
Permanent

**External job advert**:
The Operations Volunteering Officer helps people with sight loss to live the life they choose by coordinating our volunteers working in operational service delivery. This role will ensure all our dogs and customers receive the care and support required from our operational volunteer roles - without whom none of our services would be possible.

We’re committed to enabling our staff to work where best suits the needs of the individual, their team and the organisation. We want our staff to flourish and work in environments which maximises their potential and best serves our stakeholders.

For this role you’ll be working 35 hours per week, worked 9am to 5pm, Monday to Friday. We are looking for you to attend the office at least 2/3 days per week, the remainder of your week may be spent working from home.

We offer a generous pension scheme, annual leave, life assurance and enhanced pay for parenting and sickness leave. In addition, we provide an Employee Assistance Programme, flexible benefits package and discounts and cashback scheme to care for our people.

We reserve the right to close adverts earlier than the closing date.

**Diversity**

**Safeguarding**

Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.

**Essential**
- Previous experience of working with and co-ordinating volunteers.
- Experience of working with people in a customer-service related field.
- Experience working with CRM databases and maintaining accurate records.
- Knowledge of the benefits of working with volunteers and how to keep them engaged with their charity work.

**Desirable**
- Knowledge of the charity sector and Guide Dogs as a charity.
- Knowledge of safeguarding practices including safer recruitment.

If you are successful you will need to provide evidence of your right to work in the UK. We cannot provide sponsorship for this role.

**How to apply**

**The system has a one-hour time limit. We would advise you to prepare your answers separately and then copy and paste into the online form once finalised.**

**If any mandatory fields are missed, a pop-up box will appear at the top of the page advising which sections require completion.**

Please note that you’ll have to upload a CV as this is a mandatory requirement as part of our Safer Recruitment Policy.

**Application Closing Date**:
23/04/2023



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