Customer Advisor

6 months ago

Crawley, United Kingdom Boots Full time

Summary
Job Reference:

- 214120BR
Crawley, County Mall

Permanent

**The hourly rate for this role is £10.42 and up to £10.95 across selected locations within London. The hourly rate will increase after 6 months in role.**

**The importance of your role.**

This is your chance to be part of something a bit different. You’ll be working closely with the most important part of our business - our customers. Giving them fantastic customer care and making them feel good, and we think that’s a great opportunity.

You’ll really get to know our customers and what they’re looking for; it’s everything from helping them find the perfect product, working deliveries and stocking the shelves, to getting behind our in-store promotion.

**What you’ll be doing day to day.**

Listen to our customers, it’s the first step to providing a great experience and we love how passionate our customers are about our brand.

Put our customers at ease. You’ll get to know our fantastic products, recommending items that they hadn’t considered. You’re really personable approach will keep our customers coming back.

Provide a great shopping environment for our customers ensuring our stores are clean, tidy and presentable and provide a store we can be really proud of.

Inspire the in-store team with your really personable customer care, helping them any way you can.

**How will you do it?**

Make our customers feel really good - it’s more than just answering their questions, it’s about giving our customers a really great experience. Even if it’s just offering them a basket when you notice their hands are full. You’ll let them know you’re here to help - it’s the little things that make a real difference.

Get to know our in-store promotions and schemes, and promote them - the more info we can give our customers the better.

Know our customers, find more about them, what they like and what they don’t - it can make such a difference to the way we do things.

**What you’ll need to have.**

We’re looking for really great people, with a friendly personality. It’s all about working together as one great team - after all it’s our people that are at the heart of our business. You never know it could lead to another role with us. It would be great if you had experience of dealing with customers. But it isn’t just about experience, it’s personality that really counts, we’re interested in seeing a bit more, the real you - and that makes us all feel good.

**Our Diversity and Inclusion commitment.**

Diversity, equity and inclusion is at the centre of everything we do in our business. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. We offer a variety of flexible working patterns to support our colleagues to achieve a good work life balance.

**Our Benefits.**

We have a great range of benefits* that go beyond salary and offer flexibility to suit you:

- Competitive holiday allowance (with the option to buy more days)
- Boots Retirement Savings Plan pension scheme
- Discretionary annual bonus scheme
- Enhanced Maternity / Paternity / Adoption leave pay
- £100 gift card for colleagues expecting/adopting a baby
- Flexible benefits scheme (via salary sacrifice) including financial wellbeing support, gym membership, holiday buying, dental cover, life assurance, restaurant discount cards, activity passes and much more (exclusions may apply, eligible roles only)
- Access to our Employee Assistance Programme offering free, independent and confidential counselling and support, 24 hours a day, 7 days a week
- Generous staff discount (with enhanced discounts for Boots brands, Boot Opticians and Boots Hearingcare)
- Access to corporate third-party discounts, including retail, cinema, holidays and more (UK only)
- Access to the Boots Benevolent Fund, a registered charity that offers support to eligible current and former colleagues in the UK, as well as their immediate relatives, at times of financial hardship.More jobs in Store Colleagues

  • Customer Advisor

    6 months ago

    Crawley, United Kingdom B&Q Full time

    **About the role** **Customer Advisor** **Part time - 20 hours per week** **Permanent Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **£10.60 per hour (Inclusive of an £0.50 per hour, store specific location allowance)** **B&Q *Enter Store** We believe anyone can improve their home to make life better. Every day, we give our...

  • Customer Advisor

    7 months ago

    Crawley, United Kingdom B&Q Full time

    **About the role** **Customer Advisor** **Part time - 20 hours per week** **Permanent Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **£10.60 per hour (Inclusive of an £0.50 per hour, store specific location allowance)** **B&Q Crawley** We believe anyone can improve their home to make life better. Every day, we give our millions...

  • Customer Advisor

    6 months ago

    Crawley, United Kingdom B&Q Full time

    **About the role** **Customer Advisor** **Full time - 36.75 hours per week** **Permanent Contract** **Shifts available Monday - Sunday, 6.00am - 10.30pm** **UK Notional hourly rate £13.02 per hour (Inclusive of an £0.81 per hour, store specific location allowance)** **B&Q Crawley** We believe anyone can improve their home to make life better. Every...

  • Customer Advisor

    6 months ago

    Crawley, United Kingdom B&Q Full time

    **About the role** **Customer Advisor** **Part time - 20 hours per week** **3 Month Fixed Term Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **UK Notional hourly rate £13.02 per hour (Inclusive of an £0.81 per hour, store specific location allowance)** **B&Q Crawley** We believe anyone can improve their home to make life better....

  • Customer Advisor

    6 months ago

    Crawley, United Kingdom B&Q Full time

    **About the role** **Customer Advisor** **Part time & Full Time available - 20 hours & 36.75 hours available.** **3 Month Fixed Term Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **UK Notional hourly rate £11.85 per hour (Inclusive of an £0.54 per hour, store specific location allowance)** **B&Q Crawley** We believe anyone can...

  • Customer Experience Advisor

    3 months ago

    Crawley, West Sussex, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Crawley, United Kingdom.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and...

  • Apprentice Customer Advisor

    6 months ago

    Crawley, United Kingdom Stellantis &You Full time

    **Customer Service Advisor Apprenticeship** This role is based at our Crawley Dealership: Fleming Way, Crawley, RH10 9NS **The Role of a Vehicle Service Advisor**: As a Vehicle Service Advisor, you will develop the ability to interpret customer and business needs using technology and resources to deliver first-class customer service. The role of a Service...

  • Customer Service Advisor

    6 months ago

    Crawley, United Kingdom Rapidcare Full time

    **Introduction** We are an independent, family run business based in Manor Royal, Crawley. The business is focused on supplying patients with prescription medical products via the NHS. As one of the Customer Service Advisors, you will be responsible for speaking with NHS professionals and patients, making sure their orders are fulfilled correctly and any...

  • Christmas Customer Advisor

    7 months ago

    Crawley, United Kingdom Boots Full time

    Summary Job Reference: - 218437BR Crawley, County Oak Retail Park Fixed Term We are now recruiting Christmas Customer Advisors for our Crawley, County Oak Retail Park store. Shift patterns may appear below. Available shift patterns: Tuesday - Friday 11:15am - 8:15pm Saturday 10:15am - 7:15pm Sunday 9:00am - 5:00pm **Christmas Customer...

  • Customer Service Advisor

    6 months ago

    Crawley, United Kingdom Rapidcare Full time

    **About Us** Rapidcare is an independent family run business that have been providing free prescription deliveries for over 40 years. We work alongside the NHS for Stoma Care, Diabetes, Bladder & Bowel Management and are also proud owners of Whiteroseostomy, specialising in swimwear and underwear for ostomy patients. **About the role** The role of...

  • Customer Service Advisor

    6 months ago

    Crawley, United Kingdom Hendy Group Full time

    We have some excellent opportunities where you can put your outstanding customer services skills in to action. We are looking for confident customer services heroes to join us as Service Advisors in our busy Service departments at our MG Dealership in Crawley. You do not need automotive experience to be successful in this role - we will train that, but some...

  • Customer Service Advisor

    6 months ago

    Crawley, United Kingdom Hendy Group Full time

    We have some excellent opportunities where you can put your outstanding customer services skills in to action. We are looking for confident customer services heroes to join us as Service Advisors in our busy Service departments at our Transit Centre in Gatwick. You do not need automotive experience to be successful in this role - we will train that, but...

  • Customer Service Advisor

    6 months ago

    Crawley, United Kingdom Hendy Group Full time

    We have some excellent opportunities where you can put your outstanding customer services skills in to action. We are looking for confident customer services heroes to join us as Service Advisors in our busy Service departments at our Transit Centre in Gatwick. You do not need automotive experience to be successful in this role - we will train that, but some...

  • Customer Advisor

    6 months ago

    Crawley, United Kingdom B&Q Full time

    **About the role** **Full time - 36.75** **Permanent** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **UK Notional hourly rate £11.89 per hour (Inclusive of an £0.58 per hour, store specific location allowance)** **B&Q Crawley** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the...

  • Customer Advisor

    6 months ago

    Crawley, United Kingdom B&Q Full time

    **About the role** **Part time - 20 hours per week** **3 Month Fixed Term Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **UK Notional hourly rate £11.89 per hour (Inclusive of an £0.58 per hour, store specific location allowance)** **B&Q Crawley** We believe anyone can improve their home to make life better. Every day, we give our...

  • Customer Advisor

    1 month ago

    Crawley, United Kingdom CV-Library Full time

    City and Guilds Training is looking for a Course Advisor to add to our existing team. If you have excellent customer service skills and have great telephone manner then this opportunity may be what you are looking for. This is a great role to join our rapidly growing business. Successful candidates will become a part of our friendly team located in our...

  • Customer Experience Advisor

    2 weeks ago

    Crawley, West Sussex, United Kingdom ENGINEERINGUK Full time

    As a Customer Experience Advisor at Virgin Atlantic Holidays, you will play a vital role in delivering outstanding service to our customers. We are looking for individuals who share our passion for becoming the most loved travel company.We offer competitive salaries, with this position paying around £24,710 per annum. You will work full-time hours of 37.5...

  • Customer Service Advisor

    3 weeks ago

    Crawley, United Kingdom Mears Full time

    About the Role : As a Customer Service Advisor, you will be working alongside Crawley Council in our Social housing background, providing a stable and profitable contract, delivering excellent service and support through our local teams, who understand the importance of working together for the local community. A Customer Service Advisor within our...

  • Customer Service Advisor

    6 months ago

    Crawley, United Kingdom Vent-Axia Full time

    **Reporting to**:Customer Service Manager **Location**:Office based, Crawley. **Hours of work**:37.5 hours - shift work between 8am - 5pm - rotation every 6/7 weeks. **Vent-Axia**, part of Volution Group plc, improves the indoor environment by providing ventilation solutions across the Residential and Commercial New Build, Repair and Maintenance segments of...

  • Customer Advisor

    6 months ago

    Crawley, United Kingdom Boots Full time

    Summary Job Reference: - 229206BR Crawley, County Oak Retail Park Permanent 21.5 hours per week **The hourly rate for this role is £11.44 and up to £12.02 across selected locations within London. The hourly rate will increase after 6 months in role.** Joining us as a Customer Advisor is a great opportunity, whether it’s your first job and you’re...